Valuize Consulting

DECEMBER 7, 2021

Stephen is a Customer Success Executive in the SaaS industry, specializing in customer renewals and relationships, with 20+ years of organizational development experience. When it comes to budget, organizations often haven’t established where the investment is coming from to fund the CS team. leverage Training & Development.

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VP of Engineering Customer Success Sales Hiring Interviewing 98

Sales Hacker

NOVEMBER 24, 2020

Team selling and why it’s making a comeback [7:43]. Who influenced Trish in her career development [31:34]. She’s going to be talking to us about team selling and how the concept of combined quotas with senior and junior account executives, converging on one territory, is coming back. Show Introduction [00:04].

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Underperforming Technical Team Scale Outsourcing Services Sales Hiring 80

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. So we do that for customers, and that’s the team I’m working on.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Not just support on steroids: How to build a customer success team.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * In terms of tone, what is the right tone to approach the broader team with? How does PagerDuty gain a sense of company morale at scale?

Scale 180

Scale Underperforming Technical Team Leadership Branding 180

Sales Hacker

DECEMBER 7, 2021

The first is Outreach , the first and only engagement and intelligence platform built by revenue innovators for revenue innovators. Outreach allows you to commit to accurate sales forecasting, replace manual processes with real-time guidance and unlock actionable consumer intelligence that guides you and your team to win more often.

Branding 79

Branding Technical Review Underperforming Technical Team Sales Hiring 79

Sales Hacker

APRIL 27, 2020

Whether you run a one-person sales enablement program or are part of a team, the sheer scope of the job can be overwhelming. Now here’s where it can get challenging: you serve the revenue-producing employees, sure, but you do it to help your executive team achieve their goals. I hear you. Sales enablement strategy. How do you do this?

Sales Enablement 88

Sales Enablement Scale Sales Hiring Sales 88

SaaStr

DECEMBER 23, 2020

As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. How does Tamar structure the customer development process? I was a C++ developer working on electromigration on a full chip.

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VP of Engineering Software Review Technical Review Underperforming Technical Team 247

SmartKarrot

MARCH 23, 2023

Apply here: [link] Role: Senior Customer Success Manager Location: London Area, United Kingdom (On-site) Organization: Robin AI As a Director, Customer Success Strategy, you’ll work with the team to develop the Customer Success function’s strategy. Take pleasure in a warm atmosphere and a close-knit team.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

Intercom, Inc.

SEPTEMBER 3, 2020

Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. Taking part in the panel are: Thomas Creighton de Farias – Senior Product Education Producer. I work with the teams that build Intercom’s support products. Or is it face value?

Mobile 212

Mobile Scale Underperforming Technical Team Engineering 212

SmartKarrot

AUGUST 31, 2021

Role: Director, Customer Success Location: Remote, San Francisco, CA, US Organization: Salsify As a Director of Customer Success, you will supervise, build and expand the existing Customer Success strategy to enable each member of the team to be the best-trusted advisor for the customers.

Customer Success 19

Customer Success Underperforming Technical Team Technical Review Leadership 19

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

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Underperforming Technical Team Sales Hiring compliance SMB 156

BetterCloud

JANUARY 9, 2019

You will better understand success by being able to identify failure: Figure 1 – The lone IT professional, after being told that the budget is too small for more security people on their team. If security is on your mind only, you will fail no matter how great you are or your team is. Doing security by yourself is failure.

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Underperforming Technical Team Software Review DevOps as a Service Scale 40

Sales Hacker

AUGUST 7, 2018

The importance of goal-setting for professional development. They are a phone system designed for the modern sales team, they integrate seamlessly into your CRM. The second sponsor is Outreach, the leading sales engagement platform. Pump offers sales, marketing and career education for women, by women. What You’ll Learn.

Scale 43

Scale Underperforming Technical Team Compensation Sales 43

Intercom, Inc.

FEBRUARY 18, 2021

They spoke on the topic of leadership, and unsurprisingly it was a fascinating and enlightening discussion, with a lot of great insights gleaned from their respective careers. But how can we use our position to empower co-workers and create a more inclusive, diverse, and engaging experience for everyone? Leadership journey.

Leadership 118

Leadership Underperforming Technical Team Sales Hiring Education 118

Sales Hacker

OCTOBER 16, 2020

The days of leveraging someone’s college, hometown, favorite sports team, etc., The key is to engage smarter. This is the gold section where you should spend the majority of your time learning and educating yourself about their business. Is your team using X product? ”. An author would call it “ the hook ”. Partnerships.

Enterprise 104

Enterprise Payment Methods Payment Services Sales Hiring 104

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? When we spoke before about it, you said continuous customer development becomes so crucial.

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SaaStr

SEPTEMBER 4, 2020

Jennifer Tejada: Slack, which has become an online collaboration lifesaver for many of us at work and also a social environment for us to engage with our peers. Jennifer Tejada: So it’s not all terrible bad news because Winston Churchill told us, “Never waste a good crisis.” Jennifer Tejada: And work is everywhere.

Scale 159

Scale Underperforming Technical Team Sales Hiring Branding 159

SaaStr

DECEMBER 31, 2019

Learn how to apply consumer grade growth, engagement, design, and prioritization strategies to increase adoption within your products. She founded Box’s growth team as well as the product operations team. And before box she ran product and engineering teams building large scale financial platforms for Accenture clients.

Enterprise 132

Enterprise Underperforming Technical Team Scale B2B 132

Sales Hacker

MARCH 2, 2020

Sales Development and Prospecting. The Sales Development Playbook. Sales Engagement. Sales Engagement. The 5 Dysfunctions of a Team. Wooden on Leadership. Here are the best books on selling (and related disciplines) that can help you hit your goals and develop your career. Selling to Big Companies.

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Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

APRIL 16, 2018

3) SDRs and SDR Development [3:51]. SDRs and SDR Development. Then, we have another group of SDRs that work in a stage that we call development, and the way we think about development, think about sales pursuits that a seller might engage in, or an opportunity. You were also doing ton of product education.

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Sales Hiring Sales Underperforming Technical Team AI 67

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

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Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

OCTOBER 10, 2019

Thank you so much to the SaaStr team for organizing this conference and thank you to Joaquim for joining me on this session. Our firm basically wants to help you, help you create better and more engaging interactions with your communities, audiences, customers. We give them the superpowers of the developer and the designer.

Scale 136

Scale Scaling Payment Methods SaaS Payments 136

SaaStr

APRIL 23, 2019

Henrique: So, we applied to YC with this VR idea, which, looking back, it was pretty bad, but at the time we thought it was great. It was, kind of, like a developer friend who had a startup, so they saw their transactions on the terminal. Anu: And then the rest of the team? The first end team. When was the GC?

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Sales Hiring Sales Recruiting Scale Payment Methods 162

Sales Hacker

MAY 5, 2020

If you missed episode 107, check it out here: 107: Origin Stories and the Core Principles of Sales Leadership with Lori Richardson. As companies adapt to this new normal, keeping your sales team moving together is more essential than ever. Record, share, review, and coach your team based on the voice of your customer.

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Sales Hiring Sales Recruiting Scale Leadership 63

SaaStr

NOVEMBER 15, 2019

Kolton Andrus is the Founder & CEO @ Gremlin, the failure as a service startup finds weaknesses in your system before they cause problems. Dylan Serota , Co-Founder and Chief Strategy Officer @ Terminal, the startup that helps you create world-class technical teams through remote operations as a service. What are the pros and cons?

Education 108

Education Sales Hiring Technical Review Underperforming Technical Team 108

SaaStr

JULY 30, 2020

What are the core metrics founders should measure to determine the effectiveness of their reps and sales teams? Peter Kazanjy: Most of the literature is really for existing sales leadership or sales professionals, but not for people who have never sold before. It’s an 18,000 person pure education community.

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Part-Time VPE Scale Sales Recruiting Sales Hiring 203

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Some of his first professional positions were Engagement Manager at McKinsey, as well as a management consultant at Value Partners. Talk: SaaS.City Bootcamp: Sales Leadership.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SmartKarrot

JANUARY 21, 2021

SaaS product management is the way of driving the development, launch, marketing, and improvement of company’s products. This needs to be chalked into a plan and communicated with higher-level teams for internal planning. Developing a strong plan. Product management is a process that essentially involves many teams and people.

Management 11

Management SaaS Scale Underperforming Technical Team 11

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney is also an advisor to companies funded by the YC Continuity Fund, focusing on enterprise strategy, go-to-market strategy, leadership and execution. Missed the session?

Sales Hiring 132

Sales Hiring Scale Technical Advisors Underperforming Technical Team 132

Intercom, Inc.

FEBRUARY 5, 2019

Developing a sales strategy is one of the core activities every business will have to undertake. When done correctly, your sales strategy will help your sales team execute with focus – SMB or enterprise, inbound or outbound, hunting or farming. 8 steps to develop a winning sales strategy. Define your ideal customer profile.

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Scale Strategy Sales Underperforming Technical Team 177

OpenView Labs

MAY 12, 2020

Those are some pretty great results for a small team—only about 50 people in the whole company—that needs to navigate the challenges of selling a horizontal product serving multiple audiences from single-player scenarios to enterprise deployments. Small businesses or teams who adopt it self-service.

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Underperforming Technical Team Marketing Scale B2C 98

Sales Hacker

AUGUST 11, 2021

Building trust means understanding your buyer’s business, empathizing with their challenges, and educating them on where you can help. We worked with Outreach’s sales and marketing teams to build a list of our top hundred accounts from our ICPs and key account lists. The bad news is that there’s no easy way to do this.

Scale 119

Scale Underperforming Technical Team Leadership Education 119

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! Only a team of superb talent can move your business ahead of the competition. The same calculus especially applies the sales team. ASLAN Training & Development.

Scale 81

Scale Sales Recruiting Underperforming Technical Team Sales 81

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. Kyle was in charge of creating the Austin, Texas sales team @ Dropbox, what were some of his biggest lessons when it comes to moving sales outside of HQ? What worked? What did not work?

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Sales Hiring Sales Recruiting Scale Technical Advisors 196

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How does the structure of your marketing team need to change with the evolution?

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Sales Hiring Scale Interviewing Technical Review 168

Sales Hacker

FEBRUARY 19, 2019

In this webinar How To Bump Prospect Engagement By 50% , Lauren revealed some of the closely guarded trade secrets on increasing email engagement. Lauren Bailey’s award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs.

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VP of Engineering Sales Hiring Sales Underperforming Technical Team 11