Tom Tunguz

OCTOBER 14, 2017

A startup’s competitive advantage is execution speed. That quickness stems from a CEO’s ability to decide and this ability separates the great from the good. According to a recently published Harvard Business Review article , one of the four key behaviors distinguishing exceptional CEOs is deciding with speed and conviction. [We] discovered that high-performing CEOs do not necessarily stand out for making great decisions all the time; rather, they stand out for being more decisive.

Consulting 214

Consulting Leadership Startup Investment 214

Totango

OCTOBER 14, 2017

Customer Health Score takes multiple dimensions of customer data metrics and classifies them into a single representation of green, yellow or red. It is a consolidation of all the information the company has about the customer, from all probes, people and systems, past and current. Companies use customer health to speed up and scale communication, prioritization, decision making and forecasting of their customer success operations.

Forecasting 105

Forecasting Customer Success Engagement Communication 105

A Smart Bear

OCTOBER 17, 2017

Forget work/life integration for a minute. How much time do you have, regardless of partitioning? From your 24-hour daily allotment, the 1950s-style break-down is 8 hours for work, 8 for home and commute, and 8 for sleep and ablutions. So, “work” and “home” are the two things in which you can spend 40+ hours per week. This is the amount of time it takes to tackle something huge.

Startup 102

Startup Investment 102

Sales Enablement, SaaS and Growth

OCTOBER 16, 2017

The sales enablement industry has taken tremendous strides in recent years, but by most measures, it's still a relatively immature function. While there’s a talented and growing body of practitioners that are doing sterling work to advance the industry and sales performance, for the most part, there’s a distinct lack of standardised sales enablement best practices, planning models and frameworks.

Sales Enablement 100

Sales Enablement Sales Recruiting Scale Sales 100

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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

Scale

InsightSquared

OCTOBER 16, 2017

Guest blog by Joe Rodden, Sales Systems Manager at Catalant Technologies. I get asked, “What should I look for when hiring someone for Sales Operations?” or “What skills should I have to break into Sales Operations?” a lot. Thinking about the best and worst Sales Operations professionals I’ve worked with over the years, I’ve come up with four skills that the best have and the worst lack.

Sales Hiring 93

Sales Hiring Sales Underperforming Technical Team Interviewing 93

FastSpring

OCTOBER 20, 2017

Marketing any service involves extensive campaign management: organizing, categorizing, targeting, and monitoring messages. It’s a big task, particularly in the multichannel environment of the internet. Campaign management software simplifies the process. Like a marketing department working behind the scenes 24/7, the right platform keeps everything running smoothly while triggering messages at precisely the right times to drive profitability.

Software 68

Software Management Marketing 68

CloseSaaS

OCTOBER 16, 2017

When I was 18 years old, I used to think that selling was all about talking.

Sales 52

Sales 52

Chart Mogul

OCTOBER 19, 2017

This week we take a look at how pushing product usage data to ChartMogul can help you identify trends and better understand your business. Segmentation in ChartMogul is completely flexible, allowing you to get the view of your data you want to see. One key application of this is discovering how product usage impacts metrics such as Customer Retention Rate, Trial-to-paid conversion rate and Customer Lifetime Value (LTV).

Metrics 40

Metrics Customer Lifetime Value SaaS Churn 40

Rakam

OCTOBER 16, 2017

With so much buzz around data lakes in the big data community these days, it’s time we looked more closely at what a data lake is and how it enriches the big data and analytics sphere.Let’s begin with the why. Why do you need a data lake? Why should you even care what it means or how it fits into the data analytics space? The Genesis of the need for data lakes The digital revolution brought about the reduction in size of computers from mainframe sizes into personal computers and as technology ev

Data 40

Data Mobile Technology 40

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

FastSpring

OCTOBER 18, 2017

You've got your ecommerce site up and running, but how do you know if you're racking up the sales you hoped to see? The most efficient way to determine the success of your ecommerce website is to track and monitor your sales performance. How do you do it? Here are a few of the key factors that you need for solid sales performance monitoring.

Sales 68

Sales Marketing 68

Outseta

OCTOBER 16, 2017

By Geoff Roberts 20 min read As the SaaS business model has matured over the course of the past decade, it's fair to say that awareness of the importance of the customer success function has escalated dramatically. Any SaaS business' success is intrinsically intertwined with the success of its customers - and if you think about it, this is a good thing.

Interviewing 40

Interviewing Customer Success SaaS Scale 40

FastSpring

OCTOBER 16, 2017

Ideally, companies that are starting an affiliate program have also considered employing an affiliate manager or a dedicated resource to overlook the program performance. In practice, the affiliate channel falls many times under the responsibility of the Online Marketing Manager or the Business Development team. And for many early software start-ups, typically product driven businesses, the company owner is also doing the affiliate’s management.

Outsourced Development 60

Outsourced Development Software Development Strategy 60