September, 2022

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Why Start-Ups Should Nail Down Their Marketing Before Building a Sales Team

Predictable Revenue

Should marketing come before outbound sales? Here are 5 reasons why startups should nail down their marketing foundations before building a sales team. The post Why Start-Ups Should Nail Down Their Marketing Before Building a Sales Team appeared first on Predictable Revenue.

Marketing 317
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Dear SaaStr: How Can I Make Sure My Board Doesn’t Fire Me?

SaaStr

Dear SaaStr: How Can I Make Sure My Board Doesn’t Fire Me? Founders are often guarded toward most VCs. Perhaps they should be. That’s a different, and longer conversation. And one thing founders tend to worry about is — can I be fired by my investors? First, it’s tough to be truly fired if you control the majority of the board, voting shares, et c.

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Best SEO Services Compared

The Daily Egg

SEO services can help you optimize your website’s reach using keywords, targeted advertisement, and personalized content development. After reviewing dozens of providers. The post Best SEO Services Compared appeared first on The Daily Egg.

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7 Key Elements of a High-Converting Sales Funnel

Sales Hacker

Building a sales funnel that aligns with your business goals is essential. Each funnel stage defines your steps to turn prospective buyers into customers, even if they’ve never heard of your business before. I’m the head of Product at Datanyze, specializing in sourcing up-to-date prospect contact info to keep your pipeline flowing and sales funnel fresh.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Pipeline Supply Shocks in SaaS Sales

Tom Tunguz

Imagine a startup with 4 customers in the pipeline. The average sales cycle is 28 days. Two of those customers should close this quarter. Two of them, who entered the funnel later in the month, will take longer than 30 days to close. If the ACV of the company is $25k, then the business should project $50k in bookings this period & $50k next period (assuming no additional pipeline materializes).

Sales 299

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Episode 1: Fiserv | Demystifying Fintech, Regulations, and Everything In Between

Infinicept

[link] Our guest today is Kim Ford. Kim serves as Senior Vice President of Government Relations at Fiserv. Today, we are going to chat about topics like the CFPB, the FDIC, the OCC. But more than just regulatory bodies, we are also going to talk about FinTech and crypto: not just cryptocurrencies. Source.

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Google Workspace vs. Microsoft 365: What’s the best office suite for business?

IT World

Once upon a time, Microsoft Office ruled the business world. By the late ‘90s and early 2000s, Microsoft’s office suite had brushed aside rivals such as WordPerfect Office and Lotus SmartSuite, and there was no competition on the horizon. Then in 2006 Google came along with Google Docs & Spreadsheets , a collaborative online word processing and spreadsheet duo that was combined with other business services to form the Google Apps suite, later rebranded as G Suite, and now as Google Workspace

Business 143
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Fundraising Tips and Best Practices for SaaS CFOs

Sage Intacct

Reliably securing funding is an indispensable component of any SaaS CFO's job. And now that the SaaS market has begun to follow suit with the broader economic trouble brewing at the moment, this is more true than ever.

SaaS 111
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How to Reduce Sales Friction with Salesflare Tasks

yoursales

How to Reduce Sales Friction with Salesflare Tasks. As CRM systems go Salesflare belongs squarely in the upper echelon for sure. With – among many great features – automatic activity logging, automatic contact creation, and an endless array of integration possibilities to top it off. All of these features contribute to reduced friction in the sales process.

Sales 77
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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The Best in SaaS Are Just Growing Faster Than Ever. I Mean, It’s Crazy.

SaaStr

As this gets published, I’ve just about finished giving my talks at 2022 SaaStr Annual. And thank you so much to everyone that came, or watched the streaming. It really means a lot. And one of my themes was that while the markets are down, I mean way down — the best in SaaS are still growing at jaw-dropping rates. I put together this slide: No doubt, some categories are still recovering from a Covid Hangover.

SMB 348
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How To Respond To Customer Complaints

The Daily Egg

No one likes dealing with customer complaints, but getting it wrong can make or break a business. In fact, 83% of customers. The post How To Respond To Customer Complaints appeared first on The Daily Egg.

Business 329
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Systematizing Go-To-Market Hiring

Tom Tunguz

This chart holds the secret to successful hiring of go-to-market teams. What is it? A stack rank of attributes within HubSpot account executive candidates that correlate to quota attainment. Preparation, adaptability, domain experience, & intelligence topped the list. Closing ability correlated negatively. The pushier the account executive, the worse the result.

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Cold Calling Best Practices

Predictable Revenue

Explore the top 5 sale coaching models used by high-performing sales leaders to maximize your return on investment and help reps retain sales training knowledge. Curious about cold calling best practices? In this post, we’re sharing our favorite cold calling methods, on-call best practices, and must-haves for effective cold calling. The post Cold Calling Best Practices appeared first on Predictable Revenue.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?

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Foundations for Successful Fintech Infrastructure (and Several Tradeoffs to Consider)

Andreessen Horowitz

Over the past several years, the field of fintech infrastructure has exploded with venture capital investment and entrepreneurial attention. Between the emergence of Stripe, Plaid, and other category-defining decacorns; the continued launches of financial services offerings from non-banks like Apple … The post Foundations for Successful Fintech Infrastructure (and Several Tradeoffs to Consider) appeared first on Andreessen Horowitz.

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The Broken State of SaaS Sales Rep Comp

SaaStr

Back in the day, premium comp for some software sales execs made simple and easy sense. Traditional software had 90% gross margins, and the classic enterprise sales reps, the best ones, could close a million or more dollars a year. Paying them 20% all-in on what they closed was easy, a 5:1 ratio ratio. Close a million, make $200k. Close two million, make $400k.

Scale 313
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How to Remove Unwanted Search Results From Google

The Daily Egg

One of the best and worst things about the Internet is that everything on it is there forever. This becomes a problem. The post How to Remove Unwanted Search Results From Google appeared first on The Daily Egg.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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200% NDR: What Does it Take to Achieve this Stellar Milestone?

Tom Tunguz

During Bill Binch’s Office Hours , he predicted many more software startups would achieve 200% net dollar retention. In other words, the average customer’s spend would double each year. I’ve only seen a handful of companies achieve that mark. The most notable public company is Snowflake which routinely reports NDR of 171%. Large NDR figures are hugely beneficial to startups.

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Top 5 Sales Coaching Models Used By Top-Performing Sales Leaders

Predictable Revenue

Explore the top 5 sale coaching models used by high-performing sales leaders to maximize your return on investment and help reps retain sales training knowledge. The post Top 5 Sales Coaching Models Used By Top-Performing Sales Leaders appeared first on Predictable Revenue.

Sales 173
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Announcing our new guide ‘Unlocking Customer Engagement: Drive Action With In-Product Messaging’

Intercom, Inc.

It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that. These times of change bring opportunities as well as challenges.

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What China Can Teach Us About the Future of TikTok and Video Search

Andreessen Horowitz

It’s no secret today’s young people prefer searching for recommendations on video apps over text-based search engines. Even the executives at Google know this. SVP Prabhakar Raghavan recently said that according to the company’s internal studies, 40% of young people … The post What China Can Teach Us About the Future of TikTok and Video Search appeared first on Andreessen Horowitz.

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Innovation Systems: Advancing Practices to Create New Value

As technology transforms the global business landscape, companies need to examine and update their internal processes for innovation to keep pace. Ultimately, organizations will have to improve the velocity of innovation by creating repeatable processes that support ideation, exploration, and incubation, essential to capturing an idea’s full value.

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Dear SaaStr: How Do Founders Take Advantage of VCs?

SaaStr

Q: There are a lot of examples of VCs taking advantage of entrepreneurs. What are some examples of entrepreneurs taking advantage of VCs? I can name a few. But, it mostly comes into play in smaller scale outcomes and startups that have only raised a round or two: In a small acquisition, not paying investors 1x or 2x or whatever the documents state.

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Best Unsecured Business Loans Compared

The Daily Egg

After researching dozens of different loan options from banks, credit unions, and online lenders, we found that OnDeck offers the best unsecured. The post Best Unsecured Business Loans Compared appeared first on The Daily Egg.

Business 314
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The State of Web3 in 2022 through Data

Tom Tunguz

At the inaugural DuneCon , Dune ’s first conference, I shared a presentation on the state of crypto in 2022. I aimed to characterize the health of the crypto ecosystem at the most basic level. For example, quantifying the number of active wallets, the population of active developers, & other dynamics within the ecosystem. The slides are embedded here with summary commentary below and linked here.

Data 262
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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. That includes: A global focus. More established professionals and businesses (less students and early-stage startups). Professional moderation. Less focus on venture capital or funding rounds.

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Software Composition Analysis: The New Armor for Your Cybersecurity

Speaker: Blackberry, OSS Consultants, & Revenera

Software is complex, which makes threats to the software supply chain more real every day. 64% of organizations have been impacted by a software supply chain attack and 60% of data breaches are due to unpatched software vulnerabilities. In the U.S. alone, cyber losses totaled $10.3 billion in 2022. All of these stats beg the question, “Do you know what’s in your software?

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Intercom’s product principles: Building in small steps to deliver maximum customer value

Intercom, Inc.

Large changes are hard to understand, and harder to debug. At Intercom, we deliver complex changes in a series of small, controlled, easy-to-understand steps. Small changes are easier to build and faster to review, enabling us to deliver value to customers more quickly. This is the seventh post in a series exploring our product principles. Here, Aidan discusses our engineering principle “Build in small steps”.

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It’s All About the Money (Movement): Simplifying Cross-Border Payments

Andreessen Horowitz

While Elon Musk is working on taking humans to Mars, the way people and businesses move money internationally has not changed in decades. Whereas we can now tap our credit cards to pay for domestic goods and services, making a … The post It’s All About the Money (Movement): Simplifying Cross-Border Payments appeared first on Andreessen Horowitz.

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Top SaaStr Content for the Week: Hear from Grammarly, Mailchimp, UserZoom and lots more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Best in SaaS Are Just Growing Faster Than Ever. I Mean, It’s Crazy. The Broken State of SaaS Sales Rep Comp. The Ultimate Guide for Hiring a Great VP of Sales.