Wed.Nov 23, 2022

SaaStr Will be BIG in 2023 with SaaStr APAC, SaaStr London, and SaaStr Annual ‘23!

SaaStr

Next year will be by far our biggest and best ever for IRL SaaStr events. Early Bird tickets for all of them are on sale now as incredibly cheap prices (50% below cost) so pick up tickets for you and your team now! We’ll have. On February 22-23, our first SaaStr APAC comes to Singapore!

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What is Ecommerce Warehousing All About? The Complete Guide

The Daily Egg

Selling products from an ecommerce store is much more in-depth than simply setting up a website and adding products to your catalog. The post What is Ecommerce Warehousing All About? The Complete Guide appeared first on The Daily Egg. Website

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Playbook to Achieving CEO-CRO Harmony with Algolia CEO Bernadette Nixon and CRO Michelle Adams (Pod 610 + Video)

SaaStr

The success of an executive team often depends as much on their interpersonal harmony as their professional expertise. How does a team establish rapport with one another?

What Are Ecommerce Laws All About? The Complete Guide

The Daily Egg

Years ago, selling online was a lot like the wild west—no real rules or regulations. But today, the ecommerce industry is closely. The post What Are Ecommerce Laws All About? The Complete Guide appeared first on The Daily Egg. Website

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Monetizing Analytics Features: Why Data Visualization Will Never Be Enough

Five years ago, data visualizations were a powerful way to differentiate a software application. Today, free visualizations seem to be everywhere. Two trends are forcing application providers to rethink how they offer analytics in their products.

Dear SaaStr: What Are The Top Challenges New VCs Face?

SaaStr

The biggest challenge is how to play Offense and not Defense. As a new VC, you want two things. You want to establish yourself, and your brand, and your track record. And also. Not get fired. Not blow all the money. The natural reactions therefore are: To search out more co-investors.

More Trending

Stop renewals and upsells from dragging out through the holidays with four simple steps

ChurnZero

This is a guest article by Stephanie Neale , CEO, Blind Zebra , a sales and client success training company for B2B pros. The holiday season is filled with indulgent food, joyful family time, and cheerful decorations. It truly is the most wonderful time of the year.

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Apple has improved Mac MDM with this important feature

IT World

The ever growing numbers of Mac users have always been able to set apps to launch when they log in to their computers, but this has changed in macOS Ventura. Login items are now managed in a different place, and Apple has also made it possible for Mac admins to manage them using MDM software.

What is Smooth Love Potion?

SaaS Metrics

Anyone who is involved in business knows the impact SaaS applications have had across the majority of sectors. Software as a Service has, after all, enabled companies to use the latest online software packages to handle HR, enterprise resource planning and much more in an efficient, flexible manner.

A HubSpot Video Hug will Boost Your Sales

Dubb

In this recap from a recent episode of RevShow, Rob and I spoke about the power of a HubSpot video and how it can help you reach your sales goals. This video and blog post is perfect for any type of sales professional that wants to build better relationships and get more conversions.

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Defeating the Analysis Paralysis of Building vs. Buying

Speaker: Robert Webber, VP Product Flow Optimization at Construx

Product managers need to consider all alternatives when they decide to build their product. This dilemma plagues us all. Many organizations have been able to establish effective outsourcing models, but there are so many options, from contract labor to offshore employees. Which option creates the greatest value for your organization?

How to Manage Your Investment Portfolio as a SaaS Business

Agile Payments

How to Manage Your Investment Portfolio as a SaaS Business

How to Build a Churn Funnel to Combat Subscription Cancellation

Chargebee

Exit surveys are antiques. Today's subscription businesses are equipped with churn deflection funnels that are attentive to their customers' needs and significantly improve retention. Want to build one for yourself? Dive in

The Best Damn Food & Drink Gift Guide 2022

Sparktoro

For the third year in a row, we’re back! Our annual food and drink gift guide features our favorite products — ones we’ve used ourselves, received as gifts, and/or gifted to others. Like last year (and the year before), there’s no ulterior motive. There are no affiliate links or kickbacks.

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The Risk of Reactive Customer Retention

Chargebee

What does Netflix's Q2 '22 subscriber slide teach us about acting late? And how are B2B and B2C retention strategies different, considering that the two have very different purchase drivers

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CCO + CMO: A Winning Partnership for Accelerated CX Growth

Find out how collaboration between a CMO and CCO can enhance the customer experience and drive business growth in this new ebook.

ProfitWell founder Patrick Campbell on life after acquisition

Inside Intercom

The process of an acquisition is, more often than not, a black box. Behind closed doors, negotiations are dragged on for months while founders and executives figure out ways to eliminate friction and create a synergy that can drive the most value of their shared cultures, processes, and systems.

3 Ways to Make Customer Retention Your New Growth Strategy

Chargebee

When the economy suffers, acquisition-led models develop cracks in their systems. Thankfully, a solid retention game can help you step up to the growth challenge. Learn how

??NIMBLE CYBER WEEK PROMO: Save 25%??

Nimble - Sales

Nimble Black Friday/Cyber Week Savings Ready to jumpstart your 2023 business growth? Well, there’s no better time to join tens of thousands of happy Nimble CRM customers than today!

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Chargebee – Xero vs. Sage: Which Is Better? (2022 Review)

Chargebee

If you’re not on top of your business finances, you can get into a world of trouble. This includes but is not limited to being in the dark about what you’re bringing in, not being able to capitalize on time-based profitability, and getting into hot water with the IRS. That’s why you need to make […

Intent Signal Data 101

Intent signal data helps B2B marketers engage with buyers sooner in the sales cycle. But there are many confusing terms used to describe intent data. Read this infographic to better understand three common areas of confusion.

Demand for IT pros remains high even as layoffs continue

IT World

Even as high-profile layoffs continue in the tech sector, the demand for experienced IT professionals remains high, according to a new report by IT employment consultancy Janco Associates. Over 100,000 jobs for experienced IT pros remain unfilled in the US, according to Janco’s report. Those job roles include coders, application design specialists, security and compliance specialists, and blockchain/e-commence engineers at all levels. To read this article in full, please click here

6 Steps to Designing a California-Friendly Online Cancel Flow

Chargebee

California updated its Automatic Renewal Law. How can subscription businesses cope with it, while retaining customers better

HP to cut up to 6,000 staff in plan to mitigate PC market softness

IT World

In the face of declining revenue, HP has announced it expects to lay off 4,000 to 6,000 employees by the end of fiscal year 2025, reducing its 51,000-strong global workforce by about 12%. The news comes as economic turbulence causes other major technology companies to announce layoffs. The news of the HP job cuts was made public when the company on Tuesday posted its fourth quarter 2022 financial results , which saw a year-on-year decline in revenue of 11.2% to $14.8 billion.

Why You Absolutely Need a Churn Goal for Your Company (And Who Should Own It)

Chargebee

Who should own customer churn? How do businesses typically think about it? And why are some companies getting it wrong? Answers to these and more from business leaders

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Modern Data Architecture for Embedded Analytics

Data has gone from a mere result of applications & processes to being crowned king. Picking the right avenue to data architecture depends on your organization’s needs. Development teams should build in stages, starting with a task that can be solved.

What is Two Factor Authentication (2FA)?

Frontegg

Two-factor authentication (2FA) enhances account security by using two methods of authentication to verify a user’s identity. 2FA is commonly used to provide a second layer of security in addition to traditional passwords. Some 2FA systems do away with passwords altogether.

6 Ways to Retain Subscribers Before They Cancel

Chargebee

The old feedback at the point of cancellation always is a too-little-too-late effort in building relationships. Do you know about the 5 other active ways you can offer customers a cancellation experience that makes them want to stay

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Changes to Google's employee appraisal system stir layoff fears

IT World

After several major technology companies announced layoffs due to macroeconomic headwinds in the last few months, Google is now under the spotlight as news reports this week predict that the company will cut at least 10,000 jobs.

High-performing Digital Retention: Now Available Online for Any Subscription Service

Chargebee

Wondering if Chargebee Retention is your best bet against customer churn? No way of testing if it really works? That changes now. Chargebee Retention launches its 'Essentials Plan' for free

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Customer Preferences: How Community Can Deliver a Simplified Experience

Your customers want a simplified customer experience. Make sure you give it to them with community. Download the whitepaper to learn more!

Nov 23 – Customer Success Jobs

SmartKarrot

6 Steps to Designing a California-Friendly Online Cancel Flow

Chargebee

California updated its Automatic Renewal Law. How can subscription businesses cope with it, while retaining customers better

Why You Absolutely Need a Churn Goal for Your Company (And Who Should Own It)

Chargebee

Who should own customer churn? How do businesses typically think about it? And why are some companies getting it wrong? Answers to these and more from business leaders