Mon.May 16, 2022

How to Lead Through a Crisis: A Guide for Customer Success Leaders?

SmartKarrot

The COVID-19 crisis opened the doors for a lot of business change. Companies were focused on driving revenue and gaining market traction. Now, the same companies are encountering crises in aspects such as sales, marketing, operations, shortages, and more.

Cold Calling Scripts to Maximize B2B Sales

Predictable Revenue

These cold call script templates will help you craft an outbound sales conversation that feels natural, engages prospects, and wins more sales. The post Cold Calling Scripts to Maximize B2B Sales appeared first on Predictable Revenue. Blog Outbound Sales Development Sales & Marketing Strategies

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Cloud Stocks May Be Down. But the Cloud Remains on Fire. That Matters More.

SaaStr

So much going on in economy right now, from inflation to interest rates. But at end of the day, in Cloud, the question is if CIO and related spend will slow down. So follow AWS, Azure and Google Cloud. If they stumble, we’re in for a rough patch. For now, they are still on fire.

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Episode 30: How’s this look on mobile?

Sales Hacker

??Want to write sales emails like a pro? Kristina and Will look at common email mistakes (using real examples) and rewrite them so that you can learn what to do differently. Join Kristina Finseth (Sr.

PayOps Fact Sheet

Infinicept's PayOps™ platform helps your business onboard and manage merchants so you can generate payments revenue, control your customer experience, deliver an improved product, and increase valuation.

Lessons Learned from Salesforce: Top 4 Mistakes Founders Make with Jonathan Weston, Partner Platform @ Salesforce and Vasu Prathipati, CEO & Founder @ MaestroQA

SaaStr

Founders pour their hearts and souls into their brands — and, for the most part, they do so gladly. But how much of their blood, sweat, and tears never actually had to be shed in the first place?

More Trending

Dear SaaStr: Do You Think Palantir Will Be a Strong Company In the Near Future?

SaaStr

Dear SaaStr: Do You Think Palantir Will Be a Strong Company In the Near Future? Palantir will be a strong company for at least a decade. It’s Just Math. Palantir is at $2 Billion in ARR (revenue run rate). It’s growing 31%. Its NRR is 124%.

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Hopper CEO on Super-App Ambitions and Designing for Gen Z

Andreessen Horowitz

Hopper, which finds travelers low rates on flights, hotels, and rental cars, is most frequently described as a travel-booking app. It also qualifies as an online travel agency (or OTA), a term that applies to any company selling travel on the internet.

Not all patching problems are created equal

IT World

It’s the third week of the month — the week we find out whether Microsoft acknowledges any side effects it’s investigating as part of the monthly patch-release process. First, a bit of background. Microsoft has released patches for years. But they haven’t always been released on a schedule.

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10 Best E-commerce Email Marketing Strategies You Should Start Using Now

Neil Patel

There are plenty of e-commerce marketing channels available to grow your business, such as social media, PPC, SEO, and network marketing. Successful e-commerce business owners, though, know that email marketing is one of the most profitable channels available.

Payments 101 Webinar: Demystifying Payments

Speaker: Tracie Poland and Ted Vandeburg

Payments don’t have to be complicated. Whether you're exploring payments for the first time or figuring out how you might put them to work for you, this webinar recording will help you get started.

May 16 – Customer Success Jobs

SmartKarrot

Role: Senior Director, Client Success Location: Remote, United States Organization: Papa As a Senior Director of Client Success, you will lead and develop a team to support the implementation of Papa’s enterprise clients.

Investing in Metatheory

Andreessen Horowitz

From Shakespeare to the Beatles, and Star Wars to Fortnite, every generation has a set of entertainment properties that define its culture and shared universe of stories.

No degree? No problem. Tech firms move away from college requirement for new hires

IT World

The tech industry has been hit particularly hard by the pandemic and the Great Resignation , leaving organizations facing a dearth of qualified job candidates for more than 1 million openings. For all US jobs, the number of openings was at a high of 11.5

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The 13 Best Help Scout Alternatives

Groove HQ

When evaluating Help Scout, you can come across many different alternatives from GrooveHQ, to Kayako, to Freshdesk, and more. But each one offers unique selling points. We'll show you. The post The 13 Best Help Scout Alternatives appeared first on Groove Blog. Customer Support

Compliance 101: What You Need to Know as a Payfac

This guide will help you understand what compliance means as a Payfac, what these requirements are and where they come from, so you can begin to make sense of it all.

5 Popular Website Solutions For Businesses

SaaS Metrics

If you are a business owner, you know that having a website is essential to reach new customers and grow your business. However, not all companies are created equal, and each has different needs for their website.

Apple is the latest example of how the remote work fight has gone lunatic

IT World

The emerging corporate pushback against working from remote locations (otherwise known, unfortunately, as work from home) is nothing shy of self-destructive and bizarre.

How To Optimize FAQ Page Of Ecommerce Website

SaaS Metrics

It is no doubt that companies put their customer’s needs the priority and strive hard to provide a top-notch experience which is a major objective to run an eCommerce business.

The future of work: Apple’s heroes-to-zeroes story

IT World

You have to be deeply committed to multiple forms of denial to not r ecogni ze that the world is changing. And while not every change is positive, one that makes more sense than most is the chance to create distributed.

The Payfac eBook

There’s plenty of talk out there regarding payfacs and how they fit in to the landscape of software-led payments. But the info can be a lot to sort through. This guide gives you the nuts and bolts of what being a payfac really means, all in one place.

Hopper CEO on Super-App Ambitions and Becoming an Everything Startup

Andreessen Horowitz

Hopper, which finds travelers low rates on flights, hotels, and rental cars, is most frequently described as a travel-booking app. It also qualifies as an online travel agency (or OTA), a term that applies to any company selling travel on the internet.

5 Things to Learn from Vera & John When Choosing an Online Casino

SaaS Metrics

Are you looking for a new online casino to play at? If so, you may want to consider Vera & John. This online casino is one of the most popular out there, and for good reason. In this blog post, we will take a look at five things that you can learn. Read more. The post 5 Things to Learn from Vera & John When Choosing an Online Casino first appeared on SaaS Metrics. Blog online casino

Choosing a Customer Success Management Software in 2022.

CustomerSuccessBox

Since you choose to read this blog, I suppose you already know the gravity of Customer Success in a B2B SaaS business. The crux of providing a great customer experience to the customer lies in maintaining great customer health throughout the entire customer lifecycle.