This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
The other day I was looking at an ARR bridge [1] with a young finance ace. He made a few comments and concluded with, “and net revenue retention (NRR) is thus 112%, not bad.”. I thought, “Wait, stop! You can’t calculate NRR from an ARR bridge [2].” It’s a cohort-based measure. You need to look at the year-ago cohort of customers, get their year-ago ARR, get that same group’s current ARR, and then divide the current ARR by the year-ago.
Have you ever had a horrific experience with a business that you couldn’t help but tell everyone about? Imagine that was your. The post ReputationDefender Review appeared first on The Daily Egg.
So there are so many interesting things everyone selling to SMBs can learn from HubSpot. We were able to dive into this a bit when co-founders Brian Halligan and Dharmesh Shah joined us at 2022 SaaStr Annual. That A+ session here: We did run out of time to talk about so many interesting things about HubSpot as it approaches $2 Billion in ARR. Let’s dig in on 5+ Interesting Things about HubSpot as $1.7 Billion in ARR … growing a stunning 41% year-over-year. #1.
OnDeck offers term loans and lines of credit for small businesses that don’t qualify for traditional term loans. Get funded quickly, sometimes. The post OnDeck Review appeared first on The Daily Egg.
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
In a volatile economic climate and market, founders must employ smart growth strategies while focusing on efficiency. For early-stage companies, the onus is to show investors a sustainable and solid path to profitability focused on topline and efficiency. Confluent’s President of Field Operations, Erica Schultz, explores different tactics businesses can employ to scale revenue and increase efficiency in the current macro environment.
Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. But no matter how isolating a management position can feel, you’re not going through it alone.
Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. Even when you reach the perfect team dynamic – a new hire or budget cut can easily throw things off balance. But no matter how isolating a management position can feel, you’re not going through it alone.
When we Androidians think about widgets, we tend to think about our humble home screens. Makes sense, right? That's where widgets have traditionally existed here in the land o' Android (with one short-lived exception , anyway, but Google's convinced we've forgotten about that ). Hold the phone, though — 'cause it turns out there's a whole other way to interact with widgets on your favorite Googley gadget.
More languages, more efficiency, and more satisfied customers: Welcome to the September edition of Built for You. So much of delivering an incredible customer experience happens behind the scenes. The live chat experience is so effortless for customers that it’s easy to assume it’s the same way for support teams. The truth is, it takes a lot of operational work, data analysis, and support skills to make world-class customer service look easy.
Jimmy Lin is CSO of Freenome, which is developing blood-based tests for early cancer detection, starting with colon cancer. He is a pioneer in developing computational approaches to extract insights from large-scale genomic data, having spearheaded the computational analyses of the first genome-wide sequencing studies in multiple cancer types. Lin talked to Future about the.
“The problem we’re trying to solve is…”. That’s a common opening statement at Intercom. Not just in product reviews, roadmap meetings, or design critiques from product people, but across the company. This is the eighth post in a series exploring our product principles. Here, Stephen discusses our engineering principle “Start with the problem”. In our ritual Friday afternoon ‘Show and Tells’ people from across the company demo what they’ve been working on, and that’s how they open their presentat
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
This is a guest blog contributed by Emily Ryan, chief client officer at Valuize , a B2B consulting company that helps industry-leading technology organizations supercharge their customer lifecycle to drive best-in-class net dollar retention. In times of economic uncertainty, customer churn is one of the top operational risks facing any subscription-based company.
Freight is quite literally one of the backbones of the U.S. economy. Every year, shippers spend $800 billion dollars moving goods across the country, and as everyone learned firsthand over the past two years, one small hiccup—such as a stalled … The post Investing in MVMNT appeared first on Andreessen Horowitz.
Apple services are a cash cow that feed the company’s future. It’s obvious Apple intends building on the services it already provides and the company that gave us the iPod clearly understands that today’s digital consumers demand access more than ownership. They’re all in on the subscription tango in Cupertino. Next-generation vehicles for a monthly fee.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
An online resume-validating network has garnered support from than a dozen board members from companies whose ranks include Aon , Oracle , SAP , UKG and ZipRecruiter with the aim of reducing the time and cost of vetting job candidates.
Peak Season. Most carriers are kicking off hiring fairs in preparation for peak season. The USPS is hosting events across the country, including “mega hiring” events across L.A County where over 500 positions are needed. Included are city carriers, tractor-trailer operators, and mail processing staff. The USPS is not alone, as OSM Worldwide, LaserShip, OnTrac, and UPS are also building staff to ensure a smooth peak season.
Getting promoted to a Director level position in a B2B Business requires the element of building trust. But, it’s not just about building trust with your team, or your direct manager…. It’s also about building trust cross-functionally. In this episode of the B2B Leadership podcast, Yaswanth Reddy , Senior Director of Customer Success at Bidgely , and best-selling author and leadership coach Nils Vinje dig into the topic of building trust and much, much, more.
We organize all of the trending information in your field so you don't have to. Join 80,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
138 
Let's personalize your content