Tom Tunguz
MAY 2, 2022
A founder recently told me he would have built his company differently in another fundraising market. When I asked him what he meant, he replied because capital was so plentiful and accessible today, he hired more expensive people, spent more time developing a product, and invested with a longer time horizon before demonstrating evidence of success.
SaaStr
MAY 2, 2022
SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Thejo Kote, CEO of Airbase. His first startup, Automatic, was acquired by Sirius XM for $100m. The second-timers see things differently. More on what Thejo’s doing different the second time here. We loved having Thejo Kote on the pod this past week.
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Predictable Revenue
MAY 2, 2022
These seven customer reactivation strategies will help you reengage past clients, bring them back on board, and convince them to stick around long-term. The post Top 7 Tactics for Customer Reactivation appeared first on Predictable Revenue.
SaaStr
MAY 2, 2022
Q: What can you do once you’ve been offered a term sheet to make the deal competitive? It’s not that complicated. You generally have one option: let everyone else you are already talking to know you have a term sheet. It’s great you have a term sheet, but if you push it too far, or stretch it out too long … that term sheet may go away. . Generally, term sheets have either explicit expiration dates, e.g., “This Term Sheet Expires on Friday” or implicit ones, “Let me know if that all looks
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Andreessen Horowitz
MAY 2, 2022
This is an edited version of a post that originally ran here. For most queries, Google search is pretty underwhelming these days. Google is great at answering questions with an objective answer, like “# of billionaires in the world” or “What is the population of Iceland?” It’s pretty bad at answering questions that require judgment. Read More. The post The Future of Search Is Boutique appeared first on Future.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
MAY 2, 2022
??Want to write sales emails like a pro? Join Kristina Finseth (Sr. Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker. In this episode, Will is going to look at couple emails from rep who are struggling to get responses.
IT World
MAY 2, 2022
When Russia launched its all-out attack against Ukraine in February, the world expected the invaders to roll over the country quickly. That didn’t happen, and Ukraine today, though still under assault, has so far thwarted Russia’s ambitions to conquer it. Russia has also been fighting a quieter war against Ukraine, a cyberwar, deploying what had been considered the most feared state-sponsored hackers in the world.
CloseSaaS
MAY 2, 2022
Just having the means to communicate on various platforms doesn’t make it effective. There must be a strategy behind it. Build your own omnichannel sales strategy with these tips.
IT World
MAY 2, 2022
Google's incredibly serious about making Android appealing to the enterprise and the broader universe of business users. That's the official company line, at least — and the narrative Google's been pushing hard since launching its Android Enterprise Recommended program in February 2018. Android Enterprise Recommended, the company told us, would be a "Google-led global initiative that raises the bar of excellence for enterprise devices and services.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
SaaS Metrics
MAY 2, 2022
A faulty vendor’s insurance or signs of inconsistent incompliance may cause damage claims to the hiring party. That’s why you must ask for proof of certificates of insurance (COIs) but, most importantly, have insurance tracking for COIs to ensure compliance. The process of tracking the COIs is, however, not easy. It involves. Read more. The post 9 Benefits Of Certificate Of Insurance Tracking Software first appeared on SaaS Metrics.
IT World
MAY 2, 2022
Someone recently asked me what version of Windows I recommend deploying on a system. They pointed to the various Windows versions available, including Enterprise SKUs, Windows 10 Professional and Windows 10 Home. For most small and mid-size businesses (SMBs) and home users, I recommend Windows 10 or 11 Professional — which you can move up to even if you initially purchase Windows 10 or 11 Home.
CustomerSuccessBox
MAY 2, 2022
As a Customer Success Officer in SaaS, you’ve probably realized that there’s a lot more to the SaaS sector than just providing excellent service. After all, if no one knows about your service, what good is it? SaaS marketing and distribution is crucial as, if not more important than, developing the service itself. It’s no secret that you may sell your business in a variety of ways.
IT World
MAY 2, 2022
A US appellate court, in a case involving LinkedIn , recently ruled that data scraping publicly-visible information does not violate The Computer Fraud and Abuse Act. This decision — ZDNet's take is here — has a reality component and a perception component. In reality, the ruling is delightfully narrow and unlikely to have much of a legal impact.
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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.
CustomerSuccessBox
MAY 2, 2022
A glimpse of the product working demonstrates the features or the product itself. It is that first look that gave thought to the buyer’s mind to make a subscription. At this stage, it mattered how you allure the potential buyers with your product and the features it has. After subscribing, you need to track how things are going with the customer. For that, you need to know about the key Customer Onboarding metrics to track.
Totango
MAY 2, 2022
Selecting the right customer success platform for your organization can be challenging. To help you navigate the process, we’ve developed a four-part blog series about the mistakes you should avoid when choosing a CS platform. In this article, we’ll look at the mistake of not thinking of customer success as a team sport. . Unlike Finance or Human Resources or IT, “customer success” is not simply a department within your organization.
SaaSOptics
MAY 2, 2022
There are several different ways to successfully launch and scale a SaaS company. The two most common go-to-market strategies are sales-led growth (SLG) and, more recently, product-led growth (PLG). . In a sales-led model, sales processes and teams are the primary drivers of revenue growth. Whereas, in a product-led model, the product itself is used to acquire, onboard, and retain new users.
User Pilot
MAY 2, 2022
NPS surveys offer one way to calculate your company’s NPS score, measure user sentiment , and understand how likely your users are to recommend your product to their friends. A high NPS score means more satisfied customers and low churn rates. Today we’ll be talking about Intercom NPS. We will dig into its features, pricing, the creation process, and better alternatives.
Speaker: Margaret-Ann Seger, Head of Product, Statsig
Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating
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