SaaStr

MAY 17, 2023

In this week’s episode of CRO Confidential, host Sam Blond wraps up the founder-led sales series with one of the most accomplished sales leaders in the world, Ben Cassidy. Cassidy was Blond’s VP of Sales at Echosign and, before that, was one of the first sales leaders at LinkedIn. Post-Echosign, he was the first sales leader at Talkdesk, valued at $10+B.

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Startup Pricing Sales Trends 171

Buffer Resources

MAY 17, 2023

🚀 We're thrilled to announce that Buffer now supports full scheduling for Instagram Stories. 🚀 We’re one of the first platforms to offer this game-changing feature, and as avid Instagram users as avid Instagram users ourselves, we know firsthand the growing impact of Instagram Stories. With over 500 million people creating and watching stories on their mobile devices every day, it's no wonder that one in three people say they become more interested in brands and

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Social Media Mobile Branding Engagement 114

SaaStr

MAY 17, 2023

Dear SaaStr: When Searching for a Co-founder, How Do You Know You Found The Right One? I think it boils down to 2 key factors: Someone that is both very good at, and better than you, in several key functional areas. If you are good at coding, she is good at sales and customers. Or whatever. That together, the two of you have all the key functional areas covered decently, at least initially (Engineering, Product, Sales & Customers, Marketing).

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IT World

MAY 17, 2023

While Apple’s assistive technology announcements this week are important, the question that remains unaswered is just how much they rely on the company's powerful Neural Engine. The Neural Engine comprises a collection of specialized computational cores that exist on Apple Silicon chips. They're designed to execute machine/artificial intelligence functions quickly and with great efficiency because the action takes place on chip.

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Payments

SaaStr

MAY 17, 2023

So RingCentral is a quiet SaaS leader that has been around for a long time, since the early days of SaaS. It’s built its way into an enterprise contact center leader and has now crossed $2 Billion in ARR, growing a mature but still steady 16%. And while it’s not GAAP profitable, on a non-GAAP basis, its margins are way up to 17%. So what’s that worth in 2023?

Scale 217

Scale Cloud Enterprise Trends 217

Totango

MAY 17, 2023

Three learnings from TSIA on why your go-to-market leaders have an opportunity to work better together to drive growth. When it comes to understanding customer needs, marketing, sales, and CS teams are the experts, so it’s on us to work together to define today’s most valuable growth opportunities. Last week at the TSIA World: Interact conference in Orlando, I spent time talking with several sales and CS leaders about the opportunity we have to lean into our C-suite partnerships and take the rei

Generative AI 106

Generative AI Marketing AI Sales 106

Andreessen Horowitz

MAY 17, 2023

Editor’s note: This piece was originally published in October 2021. We continue to be bullish on the power of AI to transform bio + health—especially as AI continues to drive the very industrial bio complex Vijay discusses below. We’ve now … The post The New Industrial Revolution: Bio x AI appeared first on Andreessen Horowitz.

AI 111

AI 111

Sales Hacker

MAY 17, 2023

Writing good emails is vital in sales, and every salesperson has their own email tactic. But you only get one shot at getting your sales emails opened, so it’s critical to do it right. In this episode of the Sales Hacker podcast, our host Colin Campbell welcomes Will Allred , the co-founder and COO of Lavender. They talk about the potential application of ChatGPT in sales, why frameworks are better than templates, and how to personalize your email sequence.

ChatGPT 108

ChatGPT CTO Coach Artificial Intelligence Sales 108

User Pilot

MAY 17, 2023

What’s product experience (PX)? Why does it matter? And most importantly, how do you create product experiences that delight your users? These are the key questions that we discuss in the article. We also look at a few examples of companies delivering outstanding product experiences. Let’s dive in! TL;DR Product experience (PX) is the overall response that the product evokes in users when they interact with it.

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Customer Lifetime Value User Experience Onboarding Scale 96

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

Development

IT World

MAY 17, 2023

Europe must manufacture its own cutting-edge chips or risk being left to build old-style chips, said EU Commissioner Thierry Breton during a keynote speech to semiconductor companies this week. Europe must refuse “any attempt of geographical segmentation where Europe would produce mature nodes, while Asia and the US would produce advanced nodes,” Breton said while speaking at the Interuniversity Microelectronics Centre’s annual event in Antwerp.

Technology 76

Technology 76

User Pilot

MAY 17, 2023

There’s no use doing surveys if you don’t get responses, so how can you write a survey introduction that motivates people to answer? Although you might weigh more importance to the survey’s questions and formatting, the introductions also play a role in your survey’s success at measuring user sentiment and quantitative data. So if you’re wondering what to include in a survey intro, keep reading this article as we cover the best practices and analyze some real-life examples you can learn from.

Software Review 94

Software Review SaaS Scale AI 94

SaaS Metrics

MAY 17, 2023

In an increasingly unpredictable world, dashboard cameras, or dash cams, have become a valuable tool for drivers. Not only do they serve as a reliable witness in case of accidents, but they can also record intriguing events and unusual encounters that might occur during a journey. If you’re in the market for. Read more The post A Comprehensive Guide to Choosing the Perfect Dash Cam first appeared on SaaS Metrics.

Metrics 52

Metrics SaaS Marketing 52

BetterCloud

MAY 17, 2023

We’re thrilled to announce our very first SaaS Management Impact Report: How Automation Eliminates Up to 78% of SaaS Management Work. By maximizing agility and efficiency through effective SaaS management, IT can unlock untapped potential and create new opportunities for value creation. But how exactly does SaaS management impact IT departments? And how does it benefit the business, more broadly speaking?

Management 52

Management SaaS compliance Innovation 52

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Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Point Nine Land

MAY 17, 2023

A few months ago, I started to hash out some thoughts and draft up some wireframes for a blog post about a “Copilot for Office Workers” product idea. With everything that’s been happening in AI in the last few months, that feels like a very long time ago. :-) I had totally forgotten about the draft, but it just occurred to me again, so I’m returning to it now.

Artificial Intelligence 52

Artificial Intelligence Venture Capital AI ChatGPT 52

CloseSaaS

MAY 17, 2023

In this guide, we’ll look at five ways to use AI for sales forecasting to help you improve the accuracy of your forecasts and close more deals.

Forecasting 52

Forecasting AI Sales 52

Kalungi

MAY 17, 2023

What is 5-second testing in UX? The five second test is a fast and effective UX method used to gauge first impressions of a design or webpage. Using a live webpage, high fidelity mock-up or prototype, or even a screenshot, you can expose confusing elements in a design or message and then revise as needed.

Strategy 40

Strategy 40

Teamgate

MAY 17, 2023

Delve into the world of drip campaigns; automated email marketing that has revolutionized customer engagement and lead nurturing. We’ll explore the various types of drip campaigns, how to set them up, and best practices for success. Key Takeaways: Drip campaigns are a powerful tool in today’s automated marketing landscape.

Marketing 40

Marketing Engagement 40

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If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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SmartKarrot

MAY 17, 2023

Role: Customer Success Specialist Location: Illinois, United States (Hybrid) Organization: RedMane Technology LLC As a Customer Success Specialist, you’ll giving clients support and guidance using mCase. This includes conducting a root cause analysis on problems. Guiding clients through mCase’s features, benefits, and features. Delivering online mCase training.

Customer Success 19

Customer Success Sales Recruiting Technical Review Technical Support 19

User Pilot

MAY 17, 2023

With the latest advances in AI technology and the widespread adoption of chatbots in the SaaS industry, conversational UX design has become a necessity to avoid low-effort conversational interfaces over customer satisfaction. In this guide, we’ll go over what conversational UX is, why it’s beneficial for SaaS businesses, and which best practices to abide by with your UX design philosophy!

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Artificial Intelligence AI Search AI Scale 96

SmartKarrot

MAY 17, 2023

AI for compliance refers to the use of artificial intelligence (AI) technologies to improve compliance processes and ensure adherence to legal and regulatory requirements. AI can be used to automate compliance-related tasks, detect and prevent compliance violations, and provide insights into compliance risks and opportunities. AI helps to identify and evaluate unstructured data about risky behaviors in the organization’s day-to-day activities.

ChatGPT 10

ChatGPT compliance Artificial Intelligence AI 10

How To Buy Saas

MAY 17, 2023

Looking for the best photo organizing software? Look no further! We’ve compiled a list of top-rated options that will simplify your photo management tasks. From organizing to editing, these software tools have got you covered. Take control of your digital photo collection and ensure your memories are easily accessible and beautifully preserved.

Payment Solutions 40

Payment Solutions Payment Methods Software SaaS Payments 40

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Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

Revenue

SmartKarrot

MAY 17, 2023

AI for compliance refers to the use of artificial intelligence (AI) technologies to improve compliance processes and ensure adherence to legal and regulatory requirements. AI can be used to automate compliance-related tasks, detect and prevent compliance violations, and provide insights into compliance risks and opportunities. AI helps to identify and evaluate unstructured data about risky behaviors in the organization’s day-to-day activities.

ChatGPT 10

ChatGPT compliance Artificial Intelligence AI 10