Mon.May 08, 2023

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Dear SaaStr: Is It Rude to Ask for a Raise Just 6 Months After Joining a Startup?

SaaStr

Dear SaaStr: Is it rude to ask for a raise when there’s no salary increase coming up at work place after six months of joining? In a Big Company, in my limited experience, I do think you need to be thoughtful here. There are rules. You can threaten to leave once and often get a raise to stay. But only once. And in a BigCo, it’s really hard to get a raise “out of band”, i.e other than during annual reviews.

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Why Does the SDR Role Exist?

Predictable Revenue

Our book Predictable Revenue documents how Salesforce applied the specialized SDR role to their process, which […] The post Why Does the SDR Role Exist? appeared first on Predictable Revenue.

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7 Lessons from Jay Acunzo for Creators and Marketers

Buffer Resources

Jay Acunzo has been creating content on the Internet for a long time. His journey on social media began when, as a sports journalist in 2005, he started a blog while interning and writing for a student paper. When he moved into marketing, his sports blog called “Blog, Don’t Lie” (named after the infamous quote by NBA player Rasheed Wallace) shifted focus to writing about sports writing.

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Don’t Call, Just Text: How to Sell to Millennial Buyers

Sales Hacker

6 in 10 of today’s tech buyers are millennials, and they hold the largest number of decision-making roles in corporate buying. If you haven’t already learned how to sell to millennial buyers, it’s past time to get caught up. Millennials are the first generation to grow up with computers and internet access, and their habits are shaped accordingly.

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Build the Case: Quantify the Real Costs of In-House Testing and QA Gaps

Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.

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10 Biggest SaaS Challenges: How to Protect Your Business and Ensure Growth

User Pilot

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. This article will go over 10 different challenges across product, sales, and general business to help SaaS businesses identify (then overcome) these obstacles!

More Trending

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Customer Onboarding Trends 2023: 12 Insights SaaS Companies Must Know

User Pilot

What are the main customer onboarding trends to watch out for in 2023? If you’re after the answer to this question, then you’re in luck. Userpilot’s State of SaaS Onboarding 2023 has just landed and we’re sharing the key insights. Fasten your seatbelts and let’s get right to it! TL;DR Users interact with the product across different channels, so make sure to provide consistent experiences and messaging at all touchpoints.

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For Windows 10 PCs — out with the old, in with the new?

IT World

You’ve probably heard that Windows 11 is a “meh” operating system. And Window 12 is little more than a dream at this point. But with Microsoft no longer updating Windows 10 (except for security fixes), what’s a PC geek got to do to get the most from Windows now? In helping people with their computers, I’ve found there are often three types of Windows users: Those with a viable computer that supports Windows 11; those with a decent computer that for one hardware reason or another just won’t suppo

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How to be a Top 1% Real Estate Agent using Dubb with Greg Hanner

Dubb

1. First contact, face to my name one-on-one video. Stands out from the crowd of so many other agents available to the Buyer. I include a video text in my auto-reply for inbound inquiries. 2. Landing pages for my listings consist of video walkthroughs, 3D tour links, disclosure links, success stories links, and schedule The post How to be a Top 1% Real Estate Agent using Dubb with Greg Hanner appeared first on Dubb Blog.

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How to choose the right UCaaS platform for your company

IT World

You probably review your IT systems regularly to determine what is in need of replacement or upgrade, but what about your phone system? Does it date back to the last century? If so, you’re missing out on new technologies that can increase productivity and support a more distributed workforce. Phone systems are traditionally based within the corporate headquarters, but you can instead opt for a modern, cloud-based, all-in-one communication platform that requires no hardware to be deployed anywher

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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Salesforce Pipeline Inspection

CloudKettle

This feature is a must for RevOps Leaders. It has been said many times, “Your Salesforce is only as good as its data.” That statement will always ring true, as the completeness and cleanliness of your Salesforce data play a critical role; it’s only part of the equation when looking to get the most out […] The post Salesforce Pipeline Inspection appeared first on CloudKettle.

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Q&A: What VRdirect's Rolf Illenberger expects from Apple Reality

IT World

In a pattern we’ve seen in the prelude to every significant Apple product introduction , we’re reading the usual negative reporting. To understand the market Cupertino is getting into a little better, I spoke with Rolf Illenberger, managing director of VRdirect. Illenberger's company builds VR software for enterprise clients such as Siemens, Porsche, and Nestle.

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Appcues vs Usetiful vs Userpilot: Which is Best for Your SaaS?

User Pilot

Selecting the optimal product adoption platform for your SaaS can be a challenging task. To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites.

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No B.S. CRM Comparison: Close Vs. Go HighLevel

CloseSaaS

We tested Close and Go HighLevel features, support quality, documentation, and many more to see how they stack up. See what we’ve learned.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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UserGuiding vs ProductFruits vs Userpilot: Which is Best for Your SaaS?

User Pilot

It appears that you are comparing UserGuiding, ProductFruits, and Userpilot against each other. Selecting the appropriate product growth platform for your SaaS can be a genuine challenge, and relying solely on review sites may not always be sufficient. To assist you in making an informed decision, we have conducted a comprehensive comparison of the three tools, delving into the specifics of their features, use cases, and primary advantages and disadvantages.

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Thinking of Accepting Crypto Payments as a Business? Here’s How 6 Major Companies Are Doing It.

BitPay

The rise of Bitcoin is making mega millionaires and tech-savvy consumers who want to pay with crypto. Businesses from every niche and corner of the world are noticing. Here are some of the most well-known companies accepting crypto as payment and what’s driving the adoption. 6 Major Companies Accepting Crypto as Payment Accepting crypto payments as a business isn’t just for the tech-focused industries.

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UserGuiding vs Stonly vs Userpilot: Which is Best for Your SaaS?

User Pilot

Seems like you’re comparing UserGuiding vs Stonly vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if UserGuiding, Stonly, or Userpilot is the be

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Mastering the Sales Cycle: The Comprehensive Guide

Teamgate

Master the art of sales with our comprehensive guide on the sales cycle. Discover strategies, tools, and techniques to boost your sales success and drive revenue growth. Key Takeaways: Understand the stages of the sales cycle, from lead generation to follow-up. Implement strategies to shorten the sales cycle and close deals faster.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Chameleon vs Whatfix vs Userpilot: Which is Best for Your SaaS?

User Pilot

Selecting the best product adoption platform for your SaaS can be a challenging task, especially when deciding between Chameleon, Whatfix, and Userpilot. That’s why we have created a comprehensive comparison of the three tools, providing more detailed insights into their features, use cases, advantages, and limitations. Whether you’re focused on improving your user onboarding or product analytics, collecting user feedback, or NPS, we’ll explore how Chameleon, Whatfix, and Userp

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May 08 – Customer Success Jobs

SmartKarrot

Role: Customer Success Associate Location: San Diego, CA, United States (Remote) Organization: Momos As a Customer Success Associate, you’ll be serving as the initial point of contact for clients and responding to all queries. Supplying clients with product instruction or support for the duration of their subscription. Establishing connections with customers and keeping an eye on their accounts to make sure they are satisfied with the company’s goods or services.

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Chameleon vs Userlane vs Userpilot: Which is Best for Your SaaS?

User Pilot

Seems like you’re comparing Chameleon vs Userlane vs Userpilot. Choosing the right product growth (or digital adoption) platform for your SaaS is no mean feat. We know that review sites aren’t always super-helpful. So we decided to write a more in-depth comparison of the three tools. Whether you’re looking mainly to improve your user onboarding or product analytics, collect user feedback, or NPS – you’ll find the answer if Chameleon, Userlane, or Userpilot is the be

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Revealed: How Conversation AI and ChatGPT Solve Remote Work Challenges for HR Teams

SmartKarrot

When we reflect about the HR trends that emerged due to the COVID-19 pandemic, remote work is the first and foremost. While it is possible to argue that remote work was a trend on the rise, there’s no denying that the pandemic greatly accelerated its adoption. It became so prevalent in the world that even job positions once exclusively advertised as “office work” were rapidly shifted to remote work.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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What Is Product Engagement Score (PES) and How to Improve it to Drive More Revenue

User Pilot

Product Engagement Score (PES) is an important metric for any SaaS business wanting to improve customer satisfaction and increase Product-Led Growth. PES measures the overall user engagement with your product as a function of product adoption depth, stickiness and revenue growth. This article explores the concept of PES, the benefits of tracking it, and how to improve it.

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Zoom Call Secret Revealed: How to Apply a Free Intelligence Layer on Your Zoom Calls!

SmartKarrot

When first introduced, Zoom Calls were a great way for businesses to connect with employees and clients across remote locations. However, as time passed by, the calls started getting monotonous. A few years down the line and people started feeling like just another face in the crowd during the Zoom calls! Are you among such people and do you wish there was a way to make you stand out in the meeting and highlight your intelligence and expertise?