Mon.Mar 27, 2023

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The Typical Startup Saw a 24% Increase in Sales Cycle in 2023

Tom Tunguz

Sales cycles shifted dramatically in 2023. Slower sales cycles create pipeline shocks & startups are feeling the impacts. The average startup saw a 24% increase in sales cycle from early 2022 to 2023. 60 day sales cycles are now 75 days. But the latency isn’t evenly distributed. Startups selling to enterprises have increased 36%, twice those of Mid-Market & SMB focused companies.

Startup 296
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Notion vs. Asana

The Daily Egg

Notion and Asana are project management tools that offer a powerful range of features and come with affordable pricing for individual users. The post Notion vs. Asana appeared first on The Daily Egg.

Pricing 279
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Clawbacks and Tracking-to-Cash: Two Sales Management Tools to Be Thoughtful With

SaaStr

So there are 3 things every sales rep I’ve worked with hates: Clawbacks. When they have to give back some of their commission if a customer cancels early. Tracking-to-Cash , i.e. paying commissions once cash is received, not just once the deal is signed; and A Low Base Salary, No Matter How Much They Make. We won’t dig into this too much here, but sales folks hate it.

Sales 266
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Best Construction Scheduling Software Compared

The Daily Egg

Among the nine brands we analyzed and assessed, CoConstruct is our favorite construction scheduling software. With it, you can handle everything from. The post Best Construction Scheduling Software Compared appeared first on The Daily Egg.

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The Executive Guide to Generative AI

Generative AI is taking the world by storm, but the questions that all CEOs, data leaders, and AI leaders are being asked are: What are we going to do about it, and what is our plan? The business and creative possibilities are practically limitless with generative AI. From productivity gains to finding new routes to revenue generation, generative AI is going to radically transform how we work.

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The State of SaaS – Global Data Trends from 1000+ Companies with Capchase Co-Founder/CEO Miguel Fernandez and 01 Advisors VP Kristen Clifford (Video)

SaaStr

We all know which companies are “the best,” but we don’t always take a real look into what keeps them at the top. Capchase Co-Founder & CEO Miquel Fernandez and 01 Advisors VP Kristen Clifford use data to show us what differentiates the best SaaS companies from the rest. The top SaaS companies are growing really fast, roughly at twice the rate of their peers.

SaaS 212

More Trending

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Product Page Content for B2B: How Little Is Too Little?

Neil Patel

Short is not always sweet when it comes to product pages. That’s what my team discovered by analyzing some of the top-performing B2B product pages out there. What’s so important about product pages? Product pages drive direct sales. If you focus on effectively building product page content, you could see a big payoff in conversions and traffic. The quality of your product page content, visuals, and navigation can make or break your store.

B2B 102
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Apple Reality tidbits continue to leak — is the product really ready?

IT World

Well, this is something you don't see very often: secrets about a still-unannounced product — shared only with a small, hand-picked group of senior managers — that somehow leak. Ruining the surprise That’s what’s happened regarding Apple’s most secret non-secret product, its first-generation mixed-reality headset destined (we think) to appear at WWDC in June and ship in quantity later this year.

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Product Analytics Guide for SaaS Products

User Pilot

How can product analytics help product managers create better digital products and more satisfying user experiences? This is the main question we tackle in this article. We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. We finish with an overview of product analytics tools that your team can benefit from.

SaaS 98
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Zoom adds generative AI to Zoom IQ; partners with OpenAI

IT World

Video conferencing platform Zoom plans to expand its smart companion, Zoom IQ, and will work with OpenAI to bolster a more flexible approach to AI, it said Monday. In addition to adding new features in Zoom IQ, Zoom said it will take a federated approach to AI. This approach means deploying a combination of AI models: those it has developed in house, those developed by leading AI companies such as Open AI, or, for select customers, their own models.

AI 102
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Top Fraud and Payment Trends for 2023: What SaaS Pros Need to Know

Fraud is ever changing – especially for merchants that offer online services and subscriptions. This report outlines the most common types of fraud to look out for in 2023 and offers merchant-reported preferred best practices to help minimize fraud losses. In the report, you’ll find: The scale and type of fraud seen in the global marketplace. How fraud changes based on the size of business.

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[CASE STUDY] How The Room increased new User Activation by 75% within 10 days of implementing Userpilot

User Pilot

The Room is a company with a mission. The platform has been funded by the Microsoft Foundation to create 3 million work placements for young tech workers from Africa over the next 10 years. The startup is building a community of elite talent from across Africa that has been rigorously vetted and trained to global standards, and helps connect talented workers with employers across the globe via their “Talent as a Service” platform.

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Healthtech: Show Your Magic

Andreessen Horowitz

TABLE OF CONTENTS The public market situation for healthtech can seem pretty depressing. Recently IPOed healthtech stocks are underperforming the broader market, with some falling 95%+ from their IPO—meanwhile, more traditional companies like UnitedHealth and Eli Lilly are near all-time … The post Healthtech: Show Your Magic appeared first on Andreessen Horowitz.

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When to Send NPS Survey for SaaS? Types, Timing, and Examples

User Pilot

In SaaS, your customer’s opinions and experiences determine your success. With NPS surveys , you can gauge your customer’s overall sentiment and identify improvement areas. But when is the right time to send a Net Promoter Score survey? Should you send it after onboarding or immediately after a feature release? What about after a customer has churned?

SaaS 96
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Q&A: Cisco CIO Fletcher Previn on the challenges of a hybrid workplace

IT World

In April, 2021, Cisco CEO Chuck Robbins announced he would let all 75,000 employees work remotely indefinitely , even after the COVID-19 pandemic ended. The company had seen no drop in productivity by allowing employees to work from home and expected to save money by not fully staffing offices. When and how often employees should come into the office would be up to their managers, who abide by a flexible hybrid policy.

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The Forrester Wave™: AI/ML Platforms: Vendor Strategy, Market Presence, and Capabilities Overview

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

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Customer Adoption: Benefits, Metrics, and Effective Strategies

User Pilot

How do you increase customer adoption to grow your product ? In this article, we cover the benefits of increasing adoption and the metrics you should be tracking. Plus, learn the proven strategies that help SaaS companies increase their customer adoption rates. TLDR; Customer adoption is the process of continuously learning how to use a product and exploring its full potential.

Metrics 93
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Legal Issues With Offshoring to Colombia

TurnKey Labs

Thinking about expanding your software development team beyond your borders to Columbia? Regardless of if you’re a lifelong entrepreneur or new to the game, there are hidden legal risks you need to mitigate. From data privacy laws to taxes and employment contracts, it pays (literally!

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9 In-App NPS Survey Examples to Measure Customer Satisfaction in SaaS

User Pilot

Looking for the best examples for designing and implementing an in-app NPS survey? You’ve landed in the right place. Net Promoter Score (NPS) is one of the most popular and effective ways to measure customer satisfaction and loyalty in a SaaS business. In this article, we’ll cover what an in-app NPS survey is, how to calculate it and measure user sentiment.

SaaS 91
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Why Is Electronics Recycling Important?

SaaS Metrics

Electronics are one of the most common waste materials in our society. However, they can be very harmful if discarded incorrectly. E-waste contains toxic materials like mercury, lead and cadmium that can leach into the soil and water. This is why recycling e-waste is so essential. Reduces Greenhouse Gas Emissions Greenhouse gas. Read more The post Why Is Electronics Recycling Important?

SaaS 52
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The Hidden Costs of Poor Customer Onboarding

Churn starts within the first 30 days of customers purchasing a product. A lot of it comes down to the first impression customers get through the onboarding process. A poor experience can result in losing current and future customers, and unnecessary overhead. It’s important to know what a poor onboarding experience looks like, the associated hidden costs, and how to build a top-tier onboarding experience for your customers so you can avoid losing hard-earned revenue.

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How to Use Cancellation Surveys to Reduce Churn

Chargebee

Most businesses treat customer cancellation surveys as a means to collect terminal customer feedback, without realizing how important it is in supporting your retention engine at the moment of cancellation. Sure, the analytics is a great assist against possible future churn. But, there are more immediate impacts that often go undetected, and hence, underutilized.

Churn 52
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Buyer Enablement: The Key to Closing More Deals Faster Than Ever

CloseSaaS

Want to close deals faster? Buyer enablement speeds up the sales process -- and makes selling easier. Here's what you need to know.

Sales 52
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Dunning Best Practices to Combat Involuntary Churn

Chargebee

Losing customers is a painful process, no matter the reason. But when that loss is due to a failed payment, it hurts a lot more. The customer wants to renew the subscription, but an expired or maxed-out credit card results in a failed payment, ultimately forcing the customer to churn.

Churn 52
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Understanding core web vitals: why they matter for SEO and how to improve them

Kalungi

As more and more businesses shift their operations online, it's become increasingly important to ensure that your website meets certain standards in terms of user experience. One key factor in this regard is your site's Core Web Vitals. If you're a website owner or an SEO specialist, you may have heard about the term "core web vitals." In 2021 , Google announced that they would include Core Web Vitals in their ranking algorithm.

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10 Keys to AI Success in 2023

An organization’s path to AI success can be full of obstacles, from a proper assessment of its own AI maturity, to a better alignment between business and technical teams, many factors can influence the outcomes. All of this is tightly intertwined with a myriad of complicated technical decisions that can make or break any long-term AI strategy. While AI progress is hard, companies don’t have to get stuck in an endless loop of inertia on their path to value-driven AI.