User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. They also manage finances and supervise one or more engineering teams.

Sales Hiring 94

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

Neil Patel

OCTOBER 20, 2020

Always make sure to talk with a sales representative and be as detailed as possible about your current and future situation to make sure they can handle everything you need. Do you need help for the foreseeable future or just for a one-off event like a round of recruitment? Types of services. Short-term vs. long-term.

Outsourcing Services 118

Outsourcing Services Outsourced Development Sales Recruiting Sales Hiring 118

OpenView Labs

JANUARY 25, 2022

Here are the top seven onboarding mistakes you could be making. Read on to learn how to improve and get inspired by some of the best SaaS onboarding experiences. The top 7 self-serve onboarding mistakes. 1 – Your product is too confusing without sales or success helping out. The same mistakes come up time and again.

Onboarding 76

Onboarding Sales Recruiting Software Interviewing 76

Sales Hacker

JUNE 7, 2021

Sales customer insights. This is important for anyone who prospects or handles inbound calls – could be both inside sales and field sales. Persona and market insights come in here – even though we’re at an early point in the sales process. But what are these insights that will transform the conversations salespeople have?

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

User Pilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. They could also result from inadequate user onboarding leading to low feature discovery and adoption, ineffective marketing strategy , and poor user experience.

Underperforming Technical Team 91

Underperforming Technical Team Marketing Market Research Outsourced Development 91

User Pilot

SEPTEMBER 29, 2023

You need a range of disciplines working together in a cross-functional team to make sure various product development processes go to plan, including product managers , developers, marketers , sales, designers , senior leaders , and more. Senior management. The final step is to launch your product. What is product development?

Development 94

Development Software Review Sales Recruiting Technical Review 94

CustomerSuccessBox

MAY 9, 2022

While your company can recruit additional Customer Success Managers and improve the customer experience, you’ll also need a Customer Success dashboard that provides revenue insights into every aspect of the customer journey. Customer service. Customer Success KPIs.

Customer Success 52

Customer Success Sales Recruiting Outsourced Development Customer Lifetime Value 52

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 152

Scale Payment Services Payment Methods Scaling 152

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

SmartKarrot

MAY 17, 2023

Apply here: [link] Role: Customer Success Manager Location: Malibu, CA, United States (Remote) Organization: HR Pals & Recruiting Pals As a Customer Success Manager, you’ll do customer interactions from onboarding through renewal over the whole customer lifecycle.

Customer Success 19

Customer Success Sales Recruiting Technical Review Technical Support 19

OpenView Labs

OCTOBER 29, 2021

Nikita’s Non-traditional Recruiting Approach. She creates a skills map to document the core competencies of existing team members, where capabilities are lacking, and also what’s needed to close the gap between where the organization is today and where it hopes to be tomorrow. . Finding and Recruiting the Right Product People.

Sales Hiring 60

Sales Hiring Sales Recruiting Development Team Review Management 60

User Pilot

NOVEMBER 21, 2023

Its main goal is to help you plan the efforts of the product, marketing, and sales team to maximize the impact of the launch. Assists in managing the launch timelines. Ensures that your sales and marketing efforts are aligned with the product’s features and benefits. How do you recruit your beta testers?

Underperforming Technical Team 86

Underperforming Technical Team Sales Recruiting Social Media Market Research 86

Sales Hacker

DECEMBER 1, 2017

Ever since the 4-Hour Workweek where Tim Ferriss wrote about using virtual assistants (VAs) as a way to outsource your inbox – hiring virtual sales assistants has hit the mainstream. What is a Virtual Sales Assistant? A virtual sales assistant can also refer to a contractor located overseas. Think long term.

Sales Hiring 95

Sales Hiring Outsourcing Services Sales Recruiting Sales 95

SmartKarrot

JANUARY 4, 2023

Engage Sales, Solutions, and Product/Engineering to validate new business scope as it pertains to customer contract documents, technical specifications, and data analytics to ensure correct technologies are selected to support customer requirements. Identify expansion revenue opportunities and loop in the sales team.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

CustomerSuccessBox

MAY 2, 2022

Those that already have a solid marketing and sales strategy in place and just want to broaden their reach? When it comes down to it, some of the most popular SaaS partner program strategies have two major advantages: Taking use of more well-known brands Increasing the size of your marketing and sales initiatives. Inspire Excitement.

Sales Recruiting 52

Sales Recruiting SaaS Outsourced Development Content Marketing 52

Sales Hacker

APRIL 21, 2020

When I first wrote this article, we were in a very different place, with unemployment at an all-time low and sales hiring a top priority. Part two of this scorecard series will help you create a sales interview scorecard to land that sales role you’ve been dreaming about. Sales chops. What sales system do we use?

Sales Hiring 93

Sales Hiring Interviewing Sales Recruiting Underperforming Technical Team 93

Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Onboarding Process. Once everyone is on the same page, formal documentation should be signed and delivered to the involved parties.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

yoursales

JANUARY 9, 2017

SALES STACK 2017: THE TOOLS SALES STACK 2017: THE TOOLS SALES STACK 2017: THE TOOLS. A s a supplier for outsourced sales for SaaS businesses the sales stack is increasingly important. Last year we started listing and classifying the software tools in the sales stack. Want the 2019 list instead?

Scale 44

Scale Outsourcing Services Sales Recruiting Sales Hiring 44

ProfitWell

APRIL 13, 2020

Amanda Northcutt , an expert in subscription company consulting and recruiting, launched Sales in the Subscription Economy —a podcast by sales VPs for sales VPs competing in the subscription space, trying not just to survive this crisis, but emerge from it even better. Put people first.

Sales Recruiting 52

Sales Recruiting Marketing Subscription Payment Features 52

SmartKarrot

JANUARY 6, 2023

Role: Head of Customer Success Location: San Jose, CA, United States Organization: Resolve Biosciences As a Head of Customer Success, you will recruit, manage, and develop the team of CTAs and DSAs. Act as the main global technical leader for the company accountable for customer success. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Technical Advisors Technical Review 19

OpenView Labs

NOVEMBER 30, 2021

The game has changed when it comes to recruiting. Hiring managers should prepare by putting together pitch materials (usually a 2-3 page deck) to give candidates a deeper look at your company and culture – beyond what’s on your website. Customer Success: Nail customer onboarding and the customers first 30 days.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

SmartKarrot

DECEMBER 1, 2022

Review functional scope documents (for enhancements with the system) with internal organization to ensure full details of new functionality have been captured. Recruit, train, and mentor a high-performing team of customer success professionals. Manage and pilot fundraising campaigns for the partners’ events. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Systems Review Software Review 19

Chart Mogul

SEPTEMBER 19, 2019

But sales is the one thing founders cannot oversee — without it your startup will die. But the one thing you must think about is sales. Without sales, your startup dies. Yet, sales is all too often a dirty word. They go for the sale without caring about what the customer needs in the first place. Coach regularly.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

Neil Patel

DECEMBER 17, 2020

The first responsibility of BPM software is to help companies define and document their business processes. A sales rep completes their proposal and it’s automatically routed to the right manager for review and approval. Often they come with pre-built workflows and templates for HR, accounting, sales, and so on.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

SmartKarrot

APRIL 8, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Develop & maintain Key Account Plans supported by regular onsite customer reviews. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Outsourced Development 19

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Along with the launch teams, offer outstanding onboarding experiences and customer projects on time. Find reference and upsell chances, and you’ll be in charge of the account’s expansion and satisfaction.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SmartKarrot

JANUARY 12, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. Lead hiring for BetterUp Care customer success partnering with recruiting and Care leadership. Help recruit, hire, and onboard new Customer Success Managers. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Outsourced Development 19

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. And I have my sales team in France who’ve been through the great process.

Sales Hiring 114

Sales Hiring Scale Sales Recruiting Company Culture 114

SaaStr

SEPTEMBER 24, 2019

How do you onboard them and shorten the time to them being successful? I think the most challenging part for a sales leader in this type of environment is there has been this huge push for inside sales teams, right? What types of tools or technology do we use? So any questions along those lines are totally fair game.

Sales Hiring 176

Sales Hiring Scale Technical Review Sales Recruiting 176

SmartKarrot

SEPTEMBER 5, 2022

Establish strong relationships with BIOVIA R&D and Product management leadership to ensure customer needs are well represented. Recruit, develop and manage team of product experts who deliver high-quality customer support service to customers- Ensure technical software expertise to support products to appropriate levels.

Customer Success 19

Customer Success Sales Recruiting Outsourced Development Retention 19

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 201

Part-Time VPE Scale Sales Recruiting Sales Hiring 201

Intercom, Inc.

JULY 24, 2018

If you’ve ever tried hiring, onboarding and training a brand new team, you know how challenging that can be. We started APAC with only a Customer Support team, but we’re incredibly excited about the future and the new opportunities to work closely with our growing Sales team. We felt like we were growing something from scratch.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SmartKarrot

JULY 20, 2021

Design, hire and manage 24×7 global customer support team implementing Tiers 1, 2, and 3 and building the infrastructure to support the operational model. Build and manage deployment, technical account management, developer services and e-learning. Help recruit, hire, and onboard new Engagement Managers.

Sales Recruiting 10

Sales Recruiting Customer Success Sales Hiring Outsourced Development 10

SmartKarrot

JANUARY 25, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Dover As a Director of Customer Success, you will work with the founders and other team members to build a world-class product delivery and customer management strategy. Help recruit, hire, and onboard new Customer Success Managers.

Customer Success 19

Customer Success Sales Recruiting Scale Sales Hiring 19

Sales Hacker

JUNE 2, 2020

This week on the Sales Hacker podcast, we speak with Matthew Gowen , the SVP of Sales at Pangea. Today, he is running the sales organization at a company called Pangea, which scales up tech companies to expand into the EMEA market. Subscribe to the Sales Hacker Podcast. Welcome to the Sales Hacker podcast.

Scale 67

Scale Sales Hiring Technical Review Sales Recruiting 67