Scaling Customer Success from 0-5,000 Customers with Drata’s VP of Customer Success and VP of Customer Experience
SaaStr
NOVEMBER 19, 2024
Organizations that invest heavily in customer success earlier see much higher customer retention and loyalty than the competition. Builingd documentation like FAQs, help centers, and templates helped Drata scale to 100 customers in just 45 days. For example, say your company is going upmarket to Enterprise.
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