Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers.

Scale 211

Scale compliance Software Review Technical Review 211

Point Nine Land

JUNE 22, 2023

We use software that runs in the cloud on top of data from other software that runs in the cloud…easy! I can already hear Christoph and the rest of our software-loving P9 team telling me that they would have preferred to invest in SaaS if it had existed, and he’s probably right. Still, it’s clear that things are different today.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

Baremetrics

MAY 7, 2019

Choosing the right combination of funding for your business is just as fundamental as choosing the right co-founders (or not), the right market, the right product, and the right team. million – about half of all the cash they had on hand – to buy out their main venture capital investors after eight years since founding.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

SaaStr

DECEMBER 5, 2019

And the very first thing that I did, like any neurotic person is I Googled corporate venture capital. We hear everything about privacy, data handling, because of the nature of the solution that we have in the enterprise. We have one company in our portfolio that this is the third time the founding team has been together.

Development Team Review 130

Development Team Review Scale Technical Review Software Review 130

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

ProfitWell

AUGUST 13, 2020

Ben Horowitz is the co-founder and general partner of Andreessen Horowitz, a private venture capital company. CEOs are often reluctant to share bad news because they suffer from positivity delusion. That’s why he calls it a delusion: employees can handle bad news. And how to be vulnerable in a leadership role. click here.

Payments 52

Payments SaaS Payments Payment Methods Underperforming Technical Team 52

Sales Hacker

AUGUST 4, 2020

Years later, he’s got a thriving business that is not venture capital backed. Years later, he’s got a thriving business but one that is not venture capital backed. Sam Jacobs: Have you developed a process to answer that question of should you hire, should you fire? How do you evaluate talent?

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

The Angel VC

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. Now, what does the data tell us, are there any (or many?)

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

SaaStr

NOVEMBER 16, 2020

What does it take to scale a sales team successfully? I’ve heard so many good things from Kobie, now at Upfront, and then also the team at Openview. Andy MacMillan: I started my career in tech actually as a developer. How does one instil volume based pricing without disincentivizing usage? Andy MacMillan: Excellent.

Sales Hiring 190

Sales Hiring Scale Leadership Sales Enablement 190

SaaStr

MAY 31, 2019

How can one prevent their customer support team from being a wall of protection for the product and eng team? Stripe recently announced their 5th office would be… “remote”, so how does Parker feel about the building of remote teams? What are the most important things when establishing your first remote team?

VP of Engineering 132

VP of Engineering Sales Hiring Scale Systems Review 132

SaaStr

MAY 23, 2019

At Aster Data, which is big data, Granular, AgTech SaaS, Nuxeo content management, Alation data catalogs. Do I have the right team? And just because someone was a right member of the team last year doesn’t mean they’re a right member of the team next year. Do you have the right team for you?

Sales Hiring 116

Sales Hiring Underperforming Technical Team Scale Startup 116

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Now, I’m a venture capital investor. Many of these are names that you know, and this is actually the largest we’ve seen in history. How long can this last?

Cloud 100

Cloud Scale AWS Machine Learning 100

SaaStr

SEPTEMBER 4, 2020

I’ve been in software since the ’90s and for over 20 years, nearly that entire time, we’ve been talking about digital transformation, developing strategies, architecting new technologies, and moving beyond digitization to rethinking our businesses, our products, and our services in a way that’s optimized for a digital world.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

Kellblog

AUGUST 13, 2019

If you’re immediately dispatched to Sand Hill Road in search of capital, you’ll be out pitching the company poorly instead of learning the business and making plans to improve it. But that thinking basically assumes the venture capital market mispriced LeaderCo. First-time, non-founder CEOs.

Software Review 76

Software Review Startup Sales Hiring Software 76

Outseta

AUGUST 23, 2017

You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. The executive team needed this plan to drive alignment.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 253

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 253

Sales Hacker

OCTOBER 13, 2020

You can access that data set once you contribute your own information on a blinded basis. Managing a technical team as a non-technical person [24:13]. You can access that data set once you contribute your own information on a blinded basis. Using RepVue, you can figure out exactly what people are making. Sam’s Corner [33:50 ].

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Point Nine Land

DECEMBER 12, 2018

While this is generally true for most companies, it’s particularly true for SaaS businesses, which invest heavily in product development, sales, and marketing upfront and get payments from customers over a delayed period of time, usually several years. Now, what does the data tell us, are there any (or many?)

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

Point Nine Land

MARCH 7, 2019

Lemkin recently posted a tweetstorm about his observation that most startups are bad at finance. If there’s a trade-off between hiring a CFO and, say, a marketing leader or 1–2 developers, most founders will understandably go for the latter. Like, all of them. So, when is the right time to hire a CFO? Some time around the $0.5–1.5

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Learn how modern sales teams win deals now at 6sense.com/saleshacker. It’s a bad look, it’s a bad way to end your relationship. And a lot of that early founding team came from ExactTarget lineage.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

Baremetrics

APRIL 16, 2021

If so, how much money will you need to build your product and get it to market and what types of capital will you employ to do so? This capital should be used for product development and the people required to help you build it. These programs generally push companies onto the venture capital path. Venture Capital.

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

Chart Mogul

SEPTEMBER 15, 2023

We trust leaders to make decisions on what tools they need to get the most out of their teams. Guide to SaaS Revenue Recognition and Deferred Revenue in SaaS by Ben Murray, The SaaS CFO SaaS revenue recognition is an ongoing priority for SaaS accounting teams. This post describes my recommendations for SaaS board meetings.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

AUGUST 12, 2022

But it sounds like the bad news is you’ve got a limited runway. It’s not the investor’s problem if you have an expensive team. I believe you, it’s true, but venture capital is a weird niche thing that… Frankly, venture capital at any stage only wants to invest in folks that are already off to the races.

Scale 185

Scale SaaS Payments Scaling SaaS 185

SaaStr

AUGUST 19, 2022

And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. No one has an engineering team with the time to build anything. Jason Lemkin: Yep. So, thanks.

Scale 203

Scale Sales Hiring Scaling VP of Engineering 203

Intercom, Inc.

SEPTEMBER 8, 2021

When it comes to launching sales teams in hyper-growth startups, few people have walked the walk as much as Maggie Hott. We recently sat down with Maggie to chat about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Look for the team players.

Scale 118

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 118

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Its focus is on businesses in Big Data, mobile, and SaaS. Diego also takes part in market research and crowdsourced data with Brazilian Startups’ Dealbook. Talk: Sales is a Team Sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

ChurnZero

APRIL 27, 2021

million round of financing led by Grotech Ventures in 2017. Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. A: Very few of our early-stage investments have a Customer Success team at the time we invest. Let’s hear what they each had to say. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Sales Hacker

FEBRUARY 19, 2019

Lauren Bailey’s award-winning sales firm Factor 8 has been instrumental in helping sales teams with their sales and management development programs. She also understands that even the most well-intentioned sales leaders may need guidance to include more women in their sales teams. Bill Binch – CRO at Pendo.

VP of Engineering 11

VP of Engineering Sales Hiring Sales Underperforming Technical Team 11

ProfitWell

DECEMBER 3, 2019

Do you gun straight for the glamour (and pressure) of venture capital investment? What about a venture capitalist who might be sympathetic to your mission? Going into the pursuit of funding without a plan can lead you nowhere—or, even worse, leave you saddled with a funding plan that’s bad for you and your business.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

Outseta

JANUARY 20, 2020

I was managing a team of 15 and the company had grown to about 140 employees. They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets. We mostly succeeded. I’m proud of all that.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

JULY 28, 2021

We’ve convinced more than a thousand great big companies to put their financial data into our private cloud. My marketing team wanted me to do the world’s most boring video. Frankly, we got some bad advice from VCs in the early days. Venture capitals are playing a numbers game. background music].

Startup 269

Startup CTO Hire Sales Hiring CTO Coach 269

SaaStr

MAY 27, 2020

That happens in venture capital, and that’s happening right now. Every venture capitalist is stress testing his or her own portfolio. They don’t want to p**s off management teams that face dilution from down rounds. When uncertainty passes, VC funds have plenty of dry capital to put to work.

Technical Review 192

Technical Review Payment Services Payment Methods Development Team Review 192

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

SaaStr

FEBRUARY 21, 2020

How does David think about scaling sales teams? Number two, you have a team of people that you’ve worked with before and some of whom will come along with you. Do you need business development reps? How should founders think about budget and resource allocation in this search for PMF? Do you need field salespeople?

Scale 189

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 189

ProfitWell

DECEMBER 4, 2019

A SaaS company maintains responsibility for the servers, database (and the data they contain), and other software that allow their product to be accessed and used. Have I begun developing my own personal business model that will enable me to seek the right kind of funding and use it well? Consistent updates. Growth stage.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

NOVEMBER 21, 2019

Pietro Bezza | Managing Partner @ Connect Ventures. Ophelia Brown | Founder, Partner @ Blossom Capital. Emilie Maret | Fellowship Team @ The Family. Evgenia Plotnikova | Principal @ Dawn Capital. Christina Fonseca | Venture Partner @ Indico Partners (moderator). I’m the founder of Blossom Capital.

New CTO 146

New CTO Sales Hiring B2C CTO Hire 146

Outseta

MAY 8, 2020

What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Best of all, the types of smart people that you run into in tech run the gamut from highly technical software engineers, to massively creative designers and marketers, to analytical data wizzes and finance experts.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102