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AI-driven customer service platform with centralized inbox and ticketing. Behavioral dataanalysis with an interactive dashboard. This helps increase user engagement and reduce customer acquisition costs. Key features : Engagement functionality. Self-service customer support. User feedback tools : Userpilot.
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About the author – Dave Martin Dave Martin is the founder of Product Leader coaching service RighToLeft , executive coach, and Chief Product Officer with over 20 years of experience. Dataanalysis for making informed decisions. Save your spot! Her core expertise includes: Positioning and messaging. Product marketing.
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Customers are getting more empowered in today’s marketplace. Customer analytics is the process of capturing and leveraging customer dataanalysis to identify, attract and retain customers. It helps them in creating strategies for customer acquisition, customer retention as well as proactive engagement with the customers.
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