Intercom, Inc.

JANUARY 5, 2022

If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. If you sell software today, there’s a 99.9%

Scale 211

Scale Software Review compliance Technical Review 211

OpenView Labs

JUNE 18, 2020

I tell them that I do what I do with music, but with software engineers. And hiring people who are better than you. Read more interviews with the most interesting humans in SaaS. ICYMI: Meet Mailchimp’s CTO Eric Muntz. How do you explain what you do to your parents, friends, kids, or non-industry people?

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

SaaStr

JANUARY 10, 2020

How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Below, we’ve shared the transcript of Harry’s interview with Bob. 298: Startup success is not exclusive to Silicon Valley. Harry Stebbings.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. In this interview, David Sacks talks about how 70-80% of investor time is spent looking at AI.

Scale 254

Scale Sales Hiring AI Sales Recruiting 254

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. This episode is sponsored by Brex.

CTO Hire 134

CTO Hire compliance Scale Startup 134

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 160

Sales Hiring Sales Recruiting Scale CTO Hire 160

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Outseta

OCTOBER 15, 2018

The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. After the Series A, Buffer fell into a similar trap to Wistia - they hired too quickly, specifically to accelerate product development. The company even took $2.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. It was this nascent software as a service offering and they competed with Salesforce in the market and we had an instinct that it was going to be a big part of the future.

Scale 178

Scale Enterprise Scaling Sales Hiring 178

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

Sales Hiring 221

Sales Hiring Scale CTO Hire CTO Coach 221

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. Check them out.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

OCTOBER 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Paul. An incredible company and founder making his foray into the public eye for the first time. Most people don’t want to customize their software. Is there hiring decisions? Harry Stebbings. Paul Rosania. Is it like a weekly update to the whole team?

CTO Coach 180

CTO Coach Sales Hiring Software Review CTO Hire 180

Sales Hacker

SEPTEMBER 8, 2020

Now, without further ado, let’s listen to this interview with Jeff Winters. He goes, “We’re excited to see the software. We brought in this brilliant CTO who’s got a PhD in informatics. I see this online all the time. They go, “For SDRs, you’ve got to hire for great writing ability.”

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Again, it was because we weren’t just selling software.

Technical Advisors 163

Technical Advisors Scale Sales Hiring Sales Recruiting 163

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. Are they hiring?

Marketplace as a Service 95

Marketplace as a Service CTO Hire Sales Recruiting Data 95

Intercom, Inc.

OCTOBER 31, 2019

. “Take the work out of work, that’s my motto in life” Prior to that, I was the CIO of another large Fortune 500 company called KLA-Tencor, and the rest of my life has been in software engineering: building tools to help people get things done without having to do all the work. Balancing human-computer interaction.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? From contract signature to launch.

Payment Methods 208

Payment Methods Merchant Services Scale Payments 208

SaaStr

DECEMBER 13, 2019

Below, we’ve shared the transcript of Harry’s interview with Yousuf. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. My advice is hire earlier rather than later. Software by nature is an imperfect industry, right? Harry Stebbings.

Technical Advisors 162

Technical Advisors Scale Technical Review Payment Solutions 162

Teamgate

JANUARY 14, 2019

What we are seeing is that often there are companies with 2 co-founders, a CEO and a CTO, and marketing is often left behind. If you have some sort of budget – I’d recommend hiring someone in-house. Like with any startups, at the beginning you will need a strong team including committed generalists.

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Interviewing Startup Technical Review Technical Advisors 81

Sales Hacker

OCTOBER 8, 2018

Follow the Demand and Hire Accordingly [16:07]. We’re interviewing Chris Degnan, who is the Chief Revenue Officer of Snowflake Computing. Chris was actually the first sales hire at Snowflake. Follow the Demand and Hire Accordingly. Sam Jacobs: You get your first customer, at some point you start hiring.

Scale 65

Scale Sales Hiring Sales Recruiting CTO Hire 65

Outseta

NOVEMBER 19, 2019

The challenge in each case is the same—the company is hiring you at a lower level of commitment than a full-time hire, usually with the expectation that they will see some ROI relatively quickly. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Crafty CTO

APRIL 17, 2023

What are people “sleeping on” … I’m borrowing the “sleeping on” reference from an interview Willison did on the Changelog podcast , where he said : This is the thing I worry that people are sleeping on. The fact they can do even a fraction of the things they can do is, quite frankly, unbelievable.

Artificial Intelligence 8

Artificial Intelligence CTO Hire ChatGPT AI Search 8

Sales Hacker

MAY 5, 2021

As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job. Brad Smith , Co-founder and CEO of Sonar Software / Founder at Wizards of Ops. No, seriously.

Scale 99

Scale Technical Cofounder Technical Advisors Sales Hiring 99

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. I’ve been in the software industry for a long, long time. This is the best time I’ve ever experienced. It will be awesome.”

Part-Time CTO 269

Part-Time CTO CTO Hire CTO Coach CTO 269

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 134

B2B B2C Scale New CTO 134

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Now, without further ado, let’s listen to this interview with Brendan Kamm. Where’s the software development coming from?

Outsourcing Services 72

Outsourcing Services Scale Outsourced Development Technical Review 72

SaaStr

JULY 19, 2019

Prior to InCountry, Peter founded six and sold 6 enterprise software companies that were acquired by Sun, Citrix, VMware, Oracle, Sprinklr and Prograph. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud. At Sun, Peter was the CTO of the Liberty identity consortium that designed SAML 2.

VP of Engineering 137

VP of Engineering CTO Hire Technical Review Sales Hiring 137