ProfitWell

DECEMBER 6, 2019

How many CSMs should you hire? On a global scale, on average, product marketers with strong leadership support earn almost $13k more a year than those without. This helps brands manage customer-facing functions in their entirety, from marketing and advertising to research, care, and social engagement. What is their ROI?

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SaaStr

JANUARY 10, 2020

At what scale does that become impossible? How does Bob think about when is the right time to hire a Head of Partnerships? In the early days, partnerships can be a distraction, how does Bob determine between right and wrong when determining whether to engage in a partnership? What are the drivers of its death?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 167

Scale Enterprise Scaling Sales Hiring 167

Point Nine Land

APRIL 9, 2021

So if you’re a US-based startup, you might be able to shoot slightly higher ;) Unlike SaaS companies which have been around for years, B2B marketplaces are a relatively new category and not many investors have invested in them yet. Buyer and Seller Engagement ??? Buyer and Seller Engagement ??? Market Characteristics ??

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? What can they do to enforce a sense of urgency when signing new clients? 300: When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. And it’s a lot more diverse.

CTO Hire 133

CTO Hire compliance Scale Startup 133

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. What to tackle first as a new leader.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Keys to success when scaling a company [10:56]. Major challenges facing a new CEO [19:40]. Vishal works to prevent his customers from having to read each contract one by one. We’re on iTunes.

Scale 108

Scale CTO Hire Scaling CTO Coach 108

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 154

Sales Hiring Sales Recruiting CTO Hire Scale 154

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. It got much better over time. A SaaStr Classic!!

Part-Time VPE 219

Part-Time VPE Technical Cofounder CTO Hire New CTO 219

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 147

New CTO Sales Hiring B2C CTO Hire 147

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why?

Sales Hiring 217

Sales Hiring Scale CTO Hire CTO Coach 217

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. You engage the marketing team and you do a lot of acquisition and people are coming.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

SEPTEMBER 8, 2020

All you’ve got to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time, okay? Our second sponsor is Outreach , the number one sales engagement platform. Sales enablement is easy. The result?

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Really excited for engaging discussion on something I’m passionate about, the future of the customer. I’m sure many of you use New Relic. Jay Snyder: Yeah.

Payment Methods 196

Payment Methods Merchant Services Scale Payments 196

Sales Hacker

OCTOBER 13, 2020

All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money. Oh, and do all of this with less time. Second sponsor Outreach , the number one sales engagement platform. Hiring managers are also just trying to sell as well.

Marketplace as a Service 97

Marketplace as a Service CTO Hire Sales Recruiting Scale 97

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. For Slack, that was clearly the engineering and dev communities, who love new tools.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

OCTOBER 16, 2020

When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * Why does Paul believe that the builders are the new pro athletes? Is there hiring decisions? In a COVID world, where employee appetite is actually pretty high to try new tools.

CTO Coach 173

CTO Coach Sales Hiring CTO Hire Software Review 173

SaaStr

MAY 2, 2019

And then it was just a matter of, okay, make sure that it works, make sure that it scales, then very important not to forget, make sure that people buy it, that they know how to find you, you know. en you start saying, scaling and what does that even mean? They’re really giving them money to scale the business. Vlad : Ye ah.

Scale 144

Scale Business Sales Hiring CTO Hire 144

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. How do you know when is the right time to refresh?

Technical Advisors 157

Technical Advisors Scale Sales Hiring Sales Recruiting 157

Neil Patel

JULY 7, 2021

Is it something we just have to continually improve and build on as new opportunities roll out? As new options roll out, keeping customer experiences seamless and continuous across all digital platforms grows is highly important. How is it different from WEM, or web engagement management? Digital Experience Platform Resources.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Sales Hacker

AUGUST 18, 2020

We’ve got two sponsors, including a new one called Sapper Consulting. All you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, oh, and do all of this with less time. So it’s a great show. Sales enablement is easy.

Subscription 107

Subscription Payment Features Scale Underperforming Technical Team 107

OPEXEngine

NOVEMBER 11, 2020

After Jebbit raised its Series B, Michael Marcus, VP of Customer Success (CS), sat down with his team to plan their scale-up operations. It’s not uncommon for early-stage teams to lean on CS to improve renewal rates and buy time for their software to catch up. Drive new levers of growth. Strategically allocate CS resources.

Startup 91

Startup Scale Systems Review Technical Review 91

Hull

JANUARY 22, 2019

Over the past few years, we've seen a new role emerging at within scaling startups - the growth engineer. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Ad tech and our B2C peers have been able to precisely profile and engage consumers for years. This is not new.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

SaaStr

DECEMBER 13, 2019

It’s an essential skill in the toolkit of the modern marketer, and one that’s easy to get started with, no matter your company scale. Yousuf Khan: So a phenomenal company and a phenomenal opportunity to be part of, really just honored to basically join a great team and a great culture. My advice is hire earlier rather than later.

Technical Advisors 157

Technical Advisors Scale Technical Review Payment Solutions 157

Sales Hacker

JANUARY 21, 2020

SMB Sales & SDRs at (Smaller) Scale [18:20]. Today’s sponsor is Outreach , the leading sales engagement platform that enables sales reps to humanize their communications at scale, from automating the soul-sucking manual work that eats up selling time to providing action-oriented tips on what communications are working best.

Payment Methods 55

Payment Methods Scale CTO Coach SMB 55

SaaStr

AUGUST 22, 2020

And in major hubs like San Francisco and New York, what we’re doing is helping create the vision for a more experiential space, almost like a cafe where they can come and go as they want, they can bring clients, they can bring customers. We don’t know when we’re going to be able to get safely back at scale.

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How to build diversity into your hiring practices. They are the leading sales engagement platform. What You’ll Learn. We’ve got a great show for you today.

Sales Hiring 70

Sales Hiring Revenue CTO Coach CTO Hire 70

Sales Hacker

MAY 5, 2021

Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. As Director of RevOps, he scaled his team at Sendoso by hiring smart generalists to lead their own teams of MOps, SOps, CSOps. What doesn’t Asia do?

Scale 102

Scale Technical Cofounder Technical Advisors Sales Hiring 102

SaaStr

NOVEMBER 13, 2020

They’re not going to spend any time paying attention to you. But if you’re looking for engagement, that might not be the right strategy. So, I think there’s this engagement continuum where you have to understand how material a check is going to be to that firm you’re taking money from. I want him or her.

Sales Recruiting 167

Sales Recruiting Development Team Review Technical Review Sales Hiring 167

ProfitWell

OCTOBER 1, 2019

It should last even as your company scales and grows. When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. A mother's room is a designated place where new parents can nurse or breast pump. As companies scale, nostalgia tends to creep in.

Company Culture 40

Company Culture Sales Recruiting Scale Software Review 40

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We add human touches to as many things as possible, and then we innovate and listen to our employees, at scale, and the results, I think, speak for themselves.

Part-Time CTO 259

Part-Time CTO CTO Hire CTO Coach CTO 259

SaaStr

JANUARY 14, 2020

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. We saw inside the company this tension between our classroom business and this new B2C digital business, and we knew we had to make a decision.

B2B 133

B2B B2C Scale New CTO 133

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Our second sponsor is Outreach , the number one sales engagement platform. The thought was, if I’m in New York, my client’s in Chicago, LA?

Outsourcing Services 73

Outsourcing Services Scale Outsourced Development Technical Review 73

Andreessen Horowitz

MARCH 20, 2024

And a lot of the time, GPT-3 could not write as good of an answer as what the best human answer was that had been written, but it could write an answer instantly to any question. The constraint for Quora had always been the amount of time that high-quality answer writers had to answer questions. David George: Sure. Yeah, of course.

AI Search 143

AI Search AI Artificial Intelligence Scale 143