SaaStr

MARCH 5, 2023

Ode to the $100,000,000 Exit Dear SaaStr: Should You Hire Someone That Seems Good … But Always Job Hops? SaaStr 637: Unveiling the Data Behind Effective Scaling with ICONIQ Growth General Partner Doug Pepper and ICONIQ Growth Partner & Head of Analytics Christine Edmonds    4. TAM is Great. If So, How Much?

Scale 207

Scale Sales Hiring CTO Hire Startup 207

Valerian Tech

MAY 30, 2023

Introduction In the competitive landscape of e-commerce, leveraging data analytics has become crucial for businesses seeking sustainable growth. Efficient data analytics allows e-commerce companies to gain valuable insights into customer behavior, optimize their operations, and make informed business decisions.

CTO Hire 52

CTO Hire Data Business CTO 52

SaaStr

JUNE 12, 2022

with Jenn Knight, Co-founder and CTO of AgentSync, and Daryna Kulya, Co-founder of OpenPhone. Attract, Hire & Build a Diverse Sales Team | Handshake VP, Employer Partnerships Jessica Peluso. Attract, Hire & Build a Diverse Sales Team | Handshake VP, Employer Partnerships Jessica Peluso. appeared first on SaaStr.

Scale 171

Scale Sales Hiring CTO Hire CTO 171

Intercom, Inc.

FEBRUARY 22, 2022

As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. Hiring and cultivating incredible talent on our Information Security team. Shipping quickly and securely. Continuous risk management. There will be many more challenges ahead.

Data 118

Data compliance Technical Review CTO Hire 118

How To Buy Saas

SEPTEMBER 21, 2023

Traditionally, a data annotation specialist is hired to perform this task manually, but numerous automated processes have also been developed to perform this activity through AI applications. In general terminology of NLP or data annotation services, entity recognition is known as named entity recognition (NER).

CTO Hire 40

CTO Hire Machine Learning Artificial Intelligence CTO 40

ProfitWell

JANUARY 29, 2019

On this episode of the ProfitWell Report, Brendan Schwartz , Co-Founder and CTO at Wistia , wants to know what proportion of paid plans should be annual versus monthly. To answer Brendan's question, we gathered data from just over two and a half thousand subscription companies. Click to enlarge.

Churn 103

Churn CTO Hire Data CTO 103

SaaStr

MARCH 7, 2021

These are all full-time jobs by $1m ARR. Fixing it yourself becomes the biggest time sink and excuse for not hiring there is. You end up spending all your time backfilling roles you should have hired. And even worse, you often sort of give up trying to make the hire. And hire against it. More here.

Part-Time VPE 275

Part-Time VPE Sales Recruiting Sales Hiring Scale 275

Valerian Tech

JULY 5, 2023

In this blog post, we will explore the importance of technology in the hospitality industry and discuss various ways to leverage it to enhance customer experience, increase efficiency, streamline operations, and gain valuable customer insights through data analysis. Book a free consult today.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

SaaStr

JANUARY 12, 2022

“For large enterprise customers, your stakeholder map is almost always too small” — Alex Farmer, VP CS, Cognite Data. You have to be careful to pair that with someone strong to manage the relationship, that has more time and that also can be trusted. ” — Blythe Morrow, Microsoft Data Platform.

CTO Hire 287

CTO Hire Sales Hiring New CTO CTO 287

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

AUGUST 25, 2023

You have to see: A couple of good hires brought in Improvement on some metrics A big deal or two hanging out there, brought in and closed Things taken off your plate. More time may make them better if they’re already progressing, even if it’s just 10-15% in the first sales cycle. Hiring someone too junior. That often compounds.

Part-Time VPE 183

Part-Time VPE Scale Sales Hiring CTO Hire 183

OpenView Labs

MARCH 17, 2020

When you ask average questions, you get average hires. If a potential senior hire has gotten so far as to talk with the CEO , she’s probably someone the company wants. Related: Are You Hiring for Culture Fit or Culture Add? For example, I met with a new client recently, the CTO of a fin-tech startup.

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

Valerian Tech

JUNE 13, 2023

Healthcare companies must adhere to a myriad of regulations, including the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR), and other industry-specific guidelines. This blog will explore the challenges faced by healthcare companies in achieving regulatory compliance.

Healthcare 52

Healthcare compliance CTO Hire New CTO 52

Sales Hacker

FEBRUARY 17, 2021

A few months back, I was inspired by a section in Scott Barker’s “The Forecast” newsletter where he referenced some data from Chorus.ai Your CTO probably does not need to be on the first Demo, but instead that could be an opportune time to loop in a Manager or director. Who doesn’t love a good combo of ham, egg and cheese?

Underperforming Technical Team 121

Underperforming Technical Team CTO Hire CTO Coach Technical Review 121

Andreessen Horowitz

DECEMBER 4, 2023

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. Measuring the efficiency of S&M spend is usually a matter of quantifying LTV:CAC , and most tech companies can identify inefficiencies within 2 quarters.

Underperforming Technical Team 120

Underperforming Technical Team Benchmarks CTO Hire New CTO 120

OpenView Labs

OCTOBER 11, 2019

At Hired, we started out with a transactional model that was—at the time—a super disruptive approach and one of our key differentiators. This is why, when it came time to shift from a transactional to a subscription pricing model, our team at Hired didn’t hesitate for a moment. Customers called us.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

OPEXEngine

FEBRUARY 13, 2020

In most companies, though, Finance and various “Ops” groups spend huge amounts of time pulling together data from various systems (which are still based on siloed functional areas) to eventually come up with one set of the “truth” in order to provide Management with the data for decision-making. Chief People Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

OpenView Labs

MARCH 10, 2020

While the CTOs may be directly involved in the purchase decision-making at the startup and SMB organizations, the role of the CTO at larger organizations can be very different, and not all CTOs look the same. “A A lot of our clients want to target CTOs or C-level executives,” said Valentino Volonghi, CTO of AdRoll.

Enterprise 52

Enterprise Software Review CTO Hire Software 52

Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Programs are 4-6 weeks in length, part-time, and held in a virtual format, guided by an executive. Data for Product Managers.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Intercom, Inc.

APRIL 19, 2018

We will use only a specific set of AWS data stores. Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. Bret was formerly the CTO at Facebook. I met Molly, who was the COO at the time, Molly Graham.

Scale 182

Scale Sales Hiring Sales Recruiting Sales 182

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. How does Bob think about when is the right time to hire a Head of Partnerships? 298: Startup success is not exclusive to Silicon Valley.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. On top of requiring a separate 2-person team to support this homegrown solution, they also had a hard time collecting and trusting the data in Looker. Click To Tweet. How was that possible?

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Crafty CTO

MARCH 11, 2024

Here it is, wrapping up both aspects of Moxie’s contribution to Murder at the End of the World: So I was right about the technical advisor thing; hacking is a significant part of Murder’s story, and it was accurately presented throughout the series. The only major tech flub I saw was the data center fire scene in episode 7.

Technical Advisors 52

Technical Advisors Artificial Intelligence Data 52

ChurnZero

DECEMBER 9, 2022

I think it’s changing, and the Spencer Stuart data in Harvard Business Review show that it’s changing too. More and more people are hiring leaders, not for past experience, but for capability and capacity. We hire a third-party firm. We also need to change the way that we make hiring decisions.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

SaaStr

MAY 26, 2023

Dan Robinson, current Advisor and former CTO at Heap , shares five essential learnings from nearly a decade of building a SaaS business. What Your Job Is (And What It Isn’t) Your Job is to Make the Company Win A CTO may imagine their primary job is to provide technical expertise, lead engineers, and help build the product.

CTO Coach 184

CTO Coach CTO Hire CTO Leadership 184

Casey Accidental

JUNE 26, 2018

Technology companies are rapidly hiring analyst roles to pair with their product teams. And while my previous post discussed how to hire analysts and structure their teams within organizations, I haven’t written about how analysts should approach their careers. Option 1: Graduate into Data Science.

CTO Coach 53

CTO Coach CTO Hire New CTO CTO 53

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. You can’t grow your business if your customers don’t trust you with their sensitive data. Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints.

Scale 211

Scale Software Review compliance Technical Review 211

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Liam Geraghty: Will Larson is the CTO of Calm , the mindfulness app. We’re not sure.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Mattermark

AUGUST 23, 2017

Job seekers, founders, angel investors, and most importantly YOU can take advantage of Mattermark data starting at $49 per month, with no annual commitment. Our CTO Kevin says: “It’s like the beginning of people’s imagination with computer games, which is awesome.” Start Your Free Trial. From the Operators.

CTO Hire 40

CTO Hire Startup CTO Travel 40

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. This episode is sponsored by Brex.

CTO Hire 133

CTO Hire compliance Scale Startup 133

Kellblog

JANUARY 29, 2020

I can’t tell you the number of times that I’ve heard “we sell to the CIO,” only to be introduced to someone whose business card said “director of data warehousing.” Second-order benefit: that means you avoid data breaches and/or save millions in ransomware and other breach-related costs.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. On top of requiring a separate 2-person team to support this homegrown solution, they also had a hard time collecting and trusting the data in Looker. Tweet this quote. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

OPEXEngine

OCTOBER 31, 2019

Over the past decade benchmarking software and SaaS companies , I’ve had the chance at OPEXEngine to work with hundreds of amazing Finance execs who work incredibly hard at getting the right data to support their company’s goals. Finance skill sets. Skills & Experience. Stronger technical skills – SQL, Python, and statistical analysis.

Finance 40

Finance CTO Hire Headcount SaaS 40

Natalia Luneva

APRIL 30, 2021

For example, we ask people an array of questions on ‘restaurant marketing’ and then use the answers and data to write data-driven articles. Of course, our team is involved to an extent, and we have an external part-time moderator for support. But mostly our members help each other, and it works like a charm.

Marketing 98

Marketing Social Media SaaS New CTO 98

ProfitWell

DECEMBER 6, 2019

How many CSMs should you hire? We also have an episode of the ProfitWell Report that looks at the data from almost 2,000 companies to uncover how customer success impacts retention and churn, linked here. The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? What is their ROI?

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

BetterCloud

MAY 17, 2021

Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. For me, when I’m assessing good hires, I look for some key things that I think can survive any of those things. I’m sure many QA candidates that we want to hire have several options to choose from. Oh, certainly not.

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52