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ISVs vs SaaS: What’s the Difference?

Stax

SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. Some well-known examples are Adobe, a design and creator platform, Autodesk, a leading construction management system; and Meditech, a healthcare information systems solution. What are SaaS companies?

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UserGuiding Pricing Guide: Is It Worth the Money? (+ Better Alternatives)

User Pilot

TL;DR UserGuiding is a cloud-based digital platform that provides onboarding solutions. It has a 14-day free trial and three subscription packages: Basic, Professional, and Corporate. Userpilot offers the right value for money and has just the features you need to improve onboarding , analyze user feedback, and drive product growth.

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Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

CloudGeometry

It’s easy to get lost in the noise of “SaaS monetization makes the world go round,” “Subscriptions mean printing money,” and other hype. The more money you will have left to add more customers, get them committed to subscriptions, and keep them away from your competitors. So why put it on our shortlist?

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Customer Success Playbook Tips: Five Proven Tactics

Totango

To give a customer success playbook example, let’s say a customer has just started the onboarding process. You can incorporate different workflows and KPIs into your standard operating procedures to create a customer success playbook template for your customer onboarding phase. Optimize customer onboarding. Onboarding.

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Would your customer do the trust fall with you?

ChurnZero

At Propel, Rocketlane’s annual global conference for customer onboarding and implementation professionals, Customer Success expert and principal consultant at Service Excellence Partners, Ed Powers, talked about how we can create ideal, favorable customer experiences if we understand the principles of neuroscience.

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Days Sales Outstanding Formula: What is DSO and How Do You Calculate It?

Stax

It’s a good idea to use a standardized approach and request information such as financial statements when new customers are onboarded. Case in point: Stax Bill , a recurring billing and subscription management platform that automates payments.

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SaaS Conversion Funnel: How to Track and Optimize Your Funnel

Baremetrics

It’s most helpful to organize your efforts using a well-constructed SaaS sales conversion funnel. When marketing a subscription business, you face even more challenges, like balancing retention and acquisition efforts, identifying new features that your customers are interested in, and working to maximize customer lifetime value.