Totango

JUNE 9, 2020

The COVID-19 pandemic may have radically altered the marketplace around us, but the fundamentals of customer renewal strategies remain the same. Customers have always based their renewal decisions on emotional connections, financial realities, and the amount of trust they have that a service can deliver sustained value.

Strategy 62

Strategy Marketplace as a Service Software Review Construction 62

SaaStr

DECEMBER 20, 2019

292: Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue driving machine. Befofe that Manny was a Senior Product Manager @ Amazon where he engineered the compensation system for Amazon Associates and Web-Services which accounts for 15% of Amazon’s traffic.

Scale 142

Scale Sales Hiring Construction Education 142

CustomerSuccessBox

MARCH 14, 2022

Learn and apply basic statistical tools to solve real-world Customer Success problems Track churn accurately Measure and interpret NPS and CSAT in new ways Construct predictive customer health scores Increase forecasting accuracy Improve business results. What you’ll learn. Customer Success Manager (CSM) Elite. And the best part?

Customer Success 52

Customer Success Marketplace as a Service Interviewing Mobile 52

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. It starts with self service. And I was one of the first revenue employees at Zillow. I felt like there was an easier way to communicate goods and services online, digitally.

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Sales Hacker

JUNE 7, 2021

Guidance shouldn’t just be around high-level attributes for the prospect like revenues or number of offices but should get into factors that are specific for your proposition. For example, a minimum number of maintenance technicians would be critical if you sell a field service app. Professional services/customer success.

Sales Recruiting 107

Sales Recruiting Payment Services Payment Methods Sales 107

All that Saas

JULY 14, 2021

They claim that they ensure brands can use Showell for their product or service to shine, face to face, online, or in virtual meetings. This allows the team to focus on the customers, make sure that the services are up and running quickly, with the help of a personalized onboarding plan. Key Features. Key Features. Key Features.

Sales Enablement 52

Sales Enablement Software Review Software Development Team Review 52

A Smart Bear

FEBRUARY 26, 2019

Instead, watch payback period for acquisition efficiency, watch retention for product/market fit, watch expansion revenue for long-term growth, and watch gross margin for long-term profitability. The “boring” but established, large market is where revenue is easy and competition is old, slow, and has something to lose.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

SaaStr

JUNE 10, 2021

So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service. And service many times means it’s human beings doing it. So how does this even work with software as a service.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

Andreessen Horowitz

DECEMBER 13, 2023

Brief History Of Game Engines Humans have always desired to construct and explore worlds of our own imagination. A game engine is the canvas by which these real-time 3D interactive worlds are constructed and rendered. The engine may also have a marketplace of third-party editor UXs with each built to serve a particular use-case.

Engineering 145

Engineering Technical Review Payments AI 145

Neil Patel

JANUARY 20, 2021

Don’t Just Promote Products and Services. This same information can be used to construct your persona. Whatever your goals are for your Facebook page – be it to generate revenue or drive traffic – evergreen content is the most powerful tool at your disposal. Have top-notch customer service.

Social Media 145

Social Media Software Review Branding Engagement 145

SaaStr

MARCH 30, 2022

It’s a pull, not a push, when it comes to revenue expansion. Overall, as you construct your team and your company, it’s important to think about the distribution across build and sell, and take a completely different vector and approach to selling,” says Bharadwaj. Use the GTM motion that’s the opposite of the traditional GTM motion.

Scale 238

Scale Sales Hiring Marketplace as a Service Construction 238

SaaStr

APRIL 14, 2020

It turns out, that what separates these elite revenue organizations from everybody else is an entirely new framework for uniting seller efforts with buyer needs. . In today’s fast-paced B2B marketplace of instant communication and process automation , businesses cannot afford to rely on the classic definition of a deal. We promise.

Technical Review 242

Technical Review Marketplace as a Service Software Review Construction 242

SmartKarrot

MAY 30, 2022

Work closely across the Intelligence Services team and with adjacent teams — Onboarding, Training, Support, Operations — to construct and scale solutions that nurture the relationships with clients. Identifying growth opportunities through client expansion and product attachment to achieve revenue growth and profitability.

Customer Success 3

Customer Success Marketplace as a Service Scale Consulting 3

Intercom, Inc.

MAY 28, 2020

Here are five quick takeaways: One of Aircall’s superpowers is that it built an App Marketplace – and then opened it up for partners to build their own integrations. Today, more than 60% of the tools on the marketplace have been built by third parties. How can we provide the best service at every single interaction?”

Marketplace as a Service 186

Marketplace as a Service Cloud Government Retention 186

Sales Hacker

SEPTEMBER 2, 2020

The best sales teams don’t just sell — they keep customers happy and drive serious upsell, cross-sell, and expansion revenue. Let’s dive into 28 world-class examples of how real companies use these different sales motions to drive revenue growth. Inside sales. Low-touch sales. No-touch sales. Rifiniti: $150k ACV and $3M ARR.

Scale 108

Scale Outsourcing Services Sales Technical Review 108

SaaStr

MAY 3, 2019

Episode 229: Manny Medina is the Founder & CEO @ Outreach, the market leading sales engagement platform that turns your team into a revenue-driving machine. How does Manny think about quota construction today? How does Manny think about specialization within the sales function? Innovation is about empathy with your customers.

VP of Engineering 149

VP of Engineering Sales Hiring Technical Review Development Team Review 149

ChurnZero

JUNE 22, 2021

This course is for: If you work with customers and are interested in the topics of marketing, market research, sales, customer service and strategy this course is for you. Construct predictive customer health dashboards. Forecast renewal revenue with precision. You’ll learn how to: Track churn accurately.

Customer Success 92

Customer Success Churn Consulting Marketplace as a Service 92

Neil Patel

AUGUST 18, 2021

If your blog gets over 10,000 monthly unique visitors, then yes – you can monetize your blog and create a nice revenue stream with it. Offer Coaching Service to Motivated Clients. Data from Disc Insights found that “as a whole, the life coaching industry takes in a yearly revenue of $2 billion.”.

Scale 145

Scale Outsourcing Services Merchant Services Social Media 145

Andreessen Horowitz

APRIL 9, 2024

And it’s great that you bring up predictable revenue. A great way to look at this is through the lens of buyer psychology and the way that products and services get procured in the modern market. People are not buying technology products and services in isolation anymore. Bob Moore: Yeah, great question. It was PLG.

Scale 118

Scale Technical Review AI Sales Hiring 118

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. She is a globally recognized, award-winning revenue enablement executive. Heck, stand at the head of it.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

FEBRUARY 7, 2020

And we really had no revenue to speak of by the time that I had joined. There was an incredible market opportunity and a lot of potential, no revenue and not a lot of money in the bank. Or how the customer service team is going to deal with companies that aren’t renewing as planned? We know that that’s the case.

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173

Sales Hacker

OCTOBER 20, 2020

If you missed episode 131, check it out here: Data, Set, Match: How to Build a Two-Sided Marketplace to Drive Revenue with Ryan Walsh. If you haven’t applied to Revenue Collective yet, I encourage you to do so. The mission at Revenue Collective is to help you unlock and achieve your professional potential.

Scale 69

Scale Underperforming Technical Team Sales Outsourced Development 69

SaaStr

JUNE 16, 2020

And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. I was an account executive covering financial services vertical and covering in New York. Certainly you have your pre book, you have your pull forward revenue. Companies tend to stick around.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160