User Pilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. Free tools offer basic functionalities but are limited in different aspects like customizations, technical support , and integrations with other apps.

Social Media 105

Social Media AI Search Mobile AI 105

How To Buy Saas

FEBRUARY 25, 2025

Also mid-size companies planning to scale big and willing to invest in a CRM platform deeply. Teams with limited IT support. Any business that values a unified approach to marketing + sales + support. ( = Salesforce strength, = HubSpot strength in context.) Generally transparent and scalable pricing. A: Yes, they can!

Scale 52

Scale Underperforming Technical Team Technical Review Software Review 52

Panintelligence

JUNE 20, 2024

Furthermore, the intuitive design and user-friendly interfaces of white label analytics tools ensure that users, regardless of their technical expertise, can easily navigate and utilize the analytics features. It requires significant investment in terms of development resources, infrastructure, and ongoing maintenance.

SaaS 59

SaaS Business Technical Review Operational efficiency. 59

ChurnZero

JANUARY 26, 2021

From technical support to renewals and upselling, this role might be one of the most confusing and misunderstood jobs in all of tech. . Enable field managers to control hiring processes while maintaining compliance. Customer success continues to evolve as a practice within companies that enjoy recurring revenue models.

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

Natalia Luneva

APRIL 24, 2025

With robust compliance features and international support, Stripe Connect serves as a cornerstone for businesses looking to scale their operations globally. Seamless Onboarding and Verification Process Stripe Connect offers a quick, user-friendly onboarding process that ensures regulatory compliance.

Stripe Connect 40

Stripe Connect Merchant Services Payment Services Payments 40

SmartKarrot

OCTOBER 13, 2022

Role: Director, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Bakkt As a Director of Customer Success, you will collaborate with Product, Marketing, and Legal and Compliance to develop materials and resources to set new customers up for success and drive adoption and engagement in product.

Customer Success 19

Customer Success Development Team Review Technical Review Systems Review 19

User Pilot

MAY 12, 2024

Enterprise : The Enterprise plan uses custom pricing and includes all the features from Starter + Growth plus custom roles/permissions, access to premium integrations , priority support, custom contract, SLA, SAML SSO, activity logs, security audit, and compliance (SOC 2/GDPR). from Product Fruits.

Software Review 52

Software Review SaaS Onboarding AI Search 52

SmartKarrot

APRIL 17, 2023

Evaluate the chatbot’s support and maintenance: Evaluate the chatbot’s support and maintenance options, such as technical support, training, and updates. Choose a chatbot that offers robust support and maintenance options to ensure a seamless customer experience.

Artificial Intelligence 10

Artificial Intelligence Communication Machine Learning Scale 10

A Smart Bear

OCTOBER 4, 2017

Consider the timeline of adding a technical support team member. Since that takes four months, we have to be able to predict the demand for technical support at least four months in advance, because we have to be hiring for that future demand right now. Not only does this slow down development, it adds investment.

Scale 61

Scale Government Scaling Sales Recruiting 61

SaaStr

JANUARY 31, 2020

Meaning that you have to invest in customer success, in professional services, in technical account managers and all the things that come afterwards when you develop a relationship with your customers. I would worry only on the component of technical support in the beginning, especially for a technical product like ours, right?

Scale 193

Scale Sales Hiring Pricing Leadership 193