ChurnZero

OCTOBER 22, 2021

Customer Advocacy: How to Get Your Customers and Customer Success Team Invested. At ChurnZero’s virtual RYG, we held a panel discussion with Customer Success leaders who offered up their best advice on how to get both your customers and your team invested in your customer advocacy program. Similarly, Megan Macaluso, Sr.

Customer Success 96

Customer Success Investment Systems Review Technical Review 96

Scytale

APRIL 15, 2024

High Risk (HR): High risk systems are used in healthcare, transport, education, and more. The ISO 27001 Bible Everything you need to know about compliance! Regulations give companies legal clarity to invest in this field. Compliance will be overseen by national regulators, with guidance from the European Commission.

AI 52

AI Artificial Intelligence Technical Review Systems Review 52

Point Nine Land

JUNE 22, 2023

SaaS companies in particular have high gross margins (no IT admin) and recurring revenues (subscriptions), a combination which means they can re-invest a substantial piece of their revenue into (hopefully) predictable growth. It’s not very surprising then that we’ve built, invested in, and bought a ton of software over the last few decades.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

Natalia Luneva

OCTOBER 14, 2021

Email marketing, Lead generation, Customer service, Food, Compliance, Sales, Healthcare, Design (including photo and video editing), Text messaging, Music, Business operations, Real estate. Tip : Let your participants know how much time they need to invest each day. #2 5 Obsidian Data, Compliance and Collaboration Tools.

Social Media 98

Social Media SaaS Software Review compliance 98

FastSpring

JANUARY 2, 2019

You’ve invested considerable effort into improving your product offerings and strategizing ways to scale your digital business, the last thing you’d want to do is spend more of your precious time navigating ecommerce sales tax compliance. Taking a blanket approach could leave your business at risk of improper sales tax compliance.

Merchant Services 63

Merchant Services Scale compliance Sales 63

Audacix

AUGUST 22, 2022

If you are interested in selling more SaaS subscriptions to larger enterprise customers then SOC 2 compliance, including detailed SOC 2 penetration testing reports are must-have tools for your sales armoury. Book My Discovery Call Can SOC 2 compliance automation speed up certification? Does a SaaS startup need to be SOC 2 compliant?

Software Review 75

Software Review Development Team Review Systems Review Software 75

Neil Patel

NOVEMBER 30, 2020

Whatever the size of your company, there are three key benefits of iPaaS: Cost savings Business efficiency Security and compliance. iPaaS Can Help With Security and Compliance. iPaaS security tools can offer the levels of protection you need to meet many compliance requirements across industries. Here’s what you need to know.

Marketing 110

Marketing Scale Technical Review compliance 110

OpenView Labs

MARCH 4, 2021

They invest in a frictionless customer onboarding experience and high quality support so that new users get hooked on the platform. The name of the game is to invest in activities that are leading indicators of customer health. Some of those will pay off spectacularly—and the company will directly share in that success.

Pricing 55

Pricing Outsourced Development Marketplace as a Service AWS 55

Stax

DECEMBER 20, 2023

By investing in secure payment gateways, fraud detection systems, and robust transaction processing protocols, you can lower the risk of chargebacks and avoid unnecessary fees. CardX by Stax is the leader in automated surcharging compliance and can help your business implement passing on these fees properly.

Payment Services 167

Payment Services Merchant Services Payment Methods Payment Solutions 167

CustomerSuccessBox

MARCH 2, 2022

The small enterprises adopt them to expect market growth with minimal investment of capital for optimization. End-user: The end-users here are healthcare, IT, transportation and logistics, BFSI, eCommerce, retail, telecom, private and government, and others. In 2019, the BFSI was dominating the global market of customer success.

Software Review 52

Software Review Customer Success Software Transportation 52

Frontegg

MARCH 30, 2023

Supporting compliance: In some cases, authentication is required by regulations or standards, such as HIPAA for healthcare apps, to ensure that sensitive data is protected. Most authentication vendors don’t go that extra mile, forcing SaaS vendors to invest in expensive in-house development.

Healthcare 40

Healthcare User Experience compliance Mobile 40

Audacix

FEBRUARY 5, 2023

A better investment of your time and money will be a pentesting as a service model, which will help you build a structure of web app security that grows and adapts to your software development environment. Dashboards with real-time data to help you visualise your security posture and better understand the ROI from your investment.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service SaaS Sales Hiring 52

Stax

FEBRUARY 19, 2024

Vertical SaaS solutions are tailored for specific industries, addressing niche needs with in-depth customization and compliance with industry standards. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education. healthcare, finance, education. What is Vertical SaaS?

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

Stax

MARCH 19, 2024

Vertical SaaS is a software solution designed with features focused on meeting the needs of users in a specific industry niche like fitness, healthcare, real estate, restaurants, or car dealerships. Request Quote What is Vertical SaaS? It is different from horizontal SaaS , which aims to meet the needs of a wide range of industries.

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

SaaStr

AUGUST 7, 2020

We’ve invested in over 300 companies at Salesforce Ventures and have partnered with both of you closely and it’s been amazing to see this story up close and personal over the years. If you’re going to build a company with Salesforce, who better to invest than Salesforce? These are not simple things to solve.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

SmartKarrot

SEPTEMBER 20, 2022

In recent years, many businesses have started adopting cloud-based applications such as Salesforce and Microsoft Office 365 to cut down on IT investments and improve the scalability of their business processes. This is because it is easier to afford a SaaS subscription than to invest in an entire IT infrastructure. Better scalability.

Outsourcing Services 10

Outsourcing Services Software Review Enterprise Software 10

Intercom, Inc.

SEPTEMBER 28, 2021

Content performance and return on investment is likely to be measured more closely. Features that satisfy legal necessities, like GDPR compliance for EU customers; or effective employee management, like granular permissions for accounts. Industry-standard” isn’t always a priority.

Scale 249

Scale Management Sales Hiring Healthcare 249

Intercom, Inc.

JUNE 3, 2021

Where should you invest your resources? If you’re short on time, here are a few quick takeaways: You can’t balance short-term and long-term investments without considering the existing product strategy. Choosing the right investment is a balancing act of art and science. And yet, now might be a good time to hit the accelerator.

Strategy 228

Strategy Software Review Development Team Review Sales Recruiting 228

Audacix

SEPTEMBER 14, 2022

Remember, ISO 27001 accreditation along with GDPR compliance and other such certifications, is considered an international standard for proving that your business objectives align with the security requirements of interested parties, eg. Securing your digital investments comes with a cost tag too. your enterprise customers.

Cybersecurity 95

Cybersecurity Underperforming Technical Team SaaS Systems Review 95

SmartKarrot

APRIL 17, 2023

Measuring the ROI of AI Chatbots Measuring the return on investment (ROI) of AI chatbots can be challenging, as the benefits of chatbots can be difficult to quantify in financial terms. Compliance with Regulations: Ensure that your AI chatbot is compliant with relevant data protection regulations such as GDPR, CCPA, HIPAA, etc.

Artificial Intelligence 10

Artificial Intelligence Communication Machine Learning AI 10

SmartKarrot

SEPTEMBER 1, 2022

Customer Acquisition Cost (CAC): The sum invested in acquiring a new client, typically through marketing and sales efforts. You probably can’t pick and choose too much because you are an early startup but have this in mind as you choose which leads to investing and where to concentrate your limited time and energy. industries.

Enterprise 10

Enterprise Outsourcing Services Scale Payment Services 10

Frontegg

JUNE 10, 2021

The Application Service Provider (ASP) is now essentially “shrink-wrapping” the software to business users via the internet, giving users a user-friendly and feature-rich experience with zero investment in maintenance. There are two main types of SaaS varieties today: Vertical SaaS – Industry centric solutions (finance, healthcare, etc.)

DevOps as a Service 98

DevOps as a Service Enterprise Scale SaaS 98

SaaStr

JULY 11, 2019

You’ll see what a unicorn looked like before they got their first investment. I was lucky enough to … One of my first larger investments was in Talkdesk. And that requires a lot of investments on all angles. I would have raised more money to invest more on the enterprise. Jason Lemkin: So yes.

Sales Hiring 260

Sales Hiring SMB Scale Cloud 260

OPEXEngine

NOVEMBER 22, 2022

These factors resonated well with the investment theses of venture capital firms. Avalara provides tax compliance solutions for direct and indirect taxes. Many functions are subject to government regulations such as the healthcare privacy law, HIPAA. All this makes SaaS integrations more challenging.

Business Model 52

Business Model SaaS Business Scale 52

SaaStr

MAY 27, 2020

When the future is predictable, people like to invest. What the CDC and the US is worried about is that the flu, the normal flu, comes out at the same time as COVID-19 makes the resurgence in the winter and that overwhelms our healthcare system. It’s much easier to look at bright eyed and bushy tailed new investments.

Technical Review 194

Technical Review Payment Services Payment Methods Development Team Review 194

Sales Hacker

MARCH 2, 2020

Carol Pudnos, Executive director, Healthcare Industry, Dow Corning Corporation. Hire Right, Higher Profits teaches executives how to determine what type of revenue investment is needed, evaluate revenue investment candidates and get a fast, high return on the investment made in their new salespeople. Trish Bertuzzi.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sales Hacker

OCTOBER 7, 2021

Invest in your development internally and externally. Rachael Rohn’s 15+ year career has focused on leading high-growth companies across a variety of industries, including e-commerce, healthcare, and real estate, where technology is leveraged to improve the consumer experience. Invest in your cross-functional partners.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JUNE 10, 2021

How can it be a subscription business when it’s healthcare? For example, say I would usually spend 10 hours weekly to manage work on my team, and I decide to hire Monday.com for strictly that purpose, what percentage of the time must I save using Monday.com to make it actually valuable to me worth the investment? Is it software?

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

Frontegg

NOVEMBER 14, 2022

Some solutions are expensive and might require a large upfront investment. Improved Regulatory Compliance. Enterprise data and identity security is becoming increasingly important for companies operating in high-risk industries such as healthcare, education, medical research, finance, and military defense. Inherent MFA.

Payment Methods 52

Payment Methods Payment Solutions Payment Services SaaS Payments 52

Sales Hacker

JANUARY 13, 2020

And then the last one is, increasing compliance and control. It was like an experiment investment. ” I can ask you what size, what type of energy, and I can find three without a problem, same in banking, same in insurance, healthcare. A lot faster, a lot cheaper, a lot more accurate. We improve customer experience.

VP of Engineering 54

VP of Engineering Scale Communication Banking 54

OpenView Labs

SEPTEMBER 14, 2021

As companies become increasingly data driven, we expect there will be more investment in a suite of data-centric machine learning tools. However, acquiring relevant external data comes with challenges: it is hard to access, tedious to use, doesn’t guarantee sustained relevance, and can pose compliance risks.

AI Search 65

AI Search AI Machine Learning Artificial Intelligence 65

OpenView Labs

AUGUST 27, 2020

Since the investment team at OpenView is always on the lookout for product-led businesses, we started to wonder why none of the security software companies we spoke to had pursued a PLG go-to-market motion. This application of healthcare and science jargon to security is unique and makes the technology easy to remember. Key takeaways.

Underperforming Technical Team 89

Underperforming Technical Team Scale Cybersecurity Social Media 89