How To Buy Saas

DECEMBER 20, 2024

2024 is coming to a close, and it has been a terrific year for SaaS businesses as the industry has witnessed quite a favorable growth. For SaaS companies, accounting becomes one of the most crucial processes to understand their financial and overall business health, and then make informed decisions about future steps.

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Payment Services SaaS Payments Payment Solutions Payment Features 52

Subscription Flow

OCTOBER 16, 2024

Operating a business entails a number of processes like managing products and payments, invoices, customer engagement, revenue, unpaid invoices and much more. That is why most modern SaaS and subscription-based businesses have transitioned to using a good billing software, reducing their workload by a great deal.

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Payment Services Payment Solutions Payment Features SaaS Payments 59

USIO

JUNE 24, 2025

Embedded payments have become the financial backbone of modern SaaS, fintech, and marketplace platforms. In 2025, choosing the right embedded payment processor is about more than just rates and APIs — it’s about revenue share potential, support quality, payout flexibility, and long-term partnership. Support Rating: 3.5/5

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Payments Payment Services Embedded Payments Merchant Services 100

How To Buy Saas

MAY 26, 2025

This innovative technique has surged in popularity among SaaS companies and AI developers because it tackles key limitations of standalone LLMs. In this article, well demystify RAG in simple terms and explore how it works, what problems it solves , and the benefits for SaaS founders and product teams. and real SaaS examples using RAG.

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Scytale

OCTOBER 30, 2024

Well, if you haven’t, it’s best we dive in quickly (before non-compliance lands your business in some serious sh@#). Whether you’re a healthcare provider, a SaaS company in the healthcare space, or any other business dealing with Protected Health Information (PHI) , HIPAA compliance is non-negotiable.

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Payment Services compliance Payment Solutions Payment Methods 52

Stax

MAY 13, 2025

Look for providers that support plug-and-play integrations or offer APIs that make it easy to build custom workflows. Customization options for industry-specific needs A retail store, a SaaS platform, and a service business dont have the same needsand your payment provider should reflect that.

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Merchant Services Payment Services Payment Methods SaaS Payments 88

User Pilot

JULY 22, 2025

We considered mParticle as an alternative to Segment because it delivers stronger data governance, dedicated customer support, and advanced mobile event tracking. This can reduce confusion and compliance risk. Then, build and activate 1:1 audiences via over 1,300 turnkey custom integrations.

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Software Review SaaS Systems Review Government 66

How To Buy Saas

MAY 27, 2025

Artificial intelligence is everywhere from smart content generators to coding assistants and its changing how SaaS products are built and marketed. For SaaS founders, product managers, developers, and tech enthusiasts, knowing the difference matters. Suddenly, every SaaS platform wanted to add GPT-powered features.

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How To Buy Saas

MAY 21, 2025

From cloud-based SaaS solutions to on-premise enterprise software , businesses worldwide are leveraging ATS technology to build efficient, fair, and scalable hiring pipelines. Customer Support Slowness: Some users report that Breezys support can be slow to respond during peak times. GDPR for data privacy in Europe).

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Systems Review Sales Recruiting Sales Hiring Technical Review 52

How To Buy Saas

FEBRUARY 25, 2025

This Software-as-a-Service (SaaS) approach revolutionized the industry, making powerful CRM tools accessible without on-premise installs. Rapid SMB adoption with 200K+ customers. Target Audience Mid-size to Enterprise; industries needing heavy customization and scalability. Need advanced customer support tools?

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Scale Underperforming Technical Team Technical Review Marketplace as a Service 52

SaaStr

OCTOBER 16, 2024

The era of hyper-functional SaaS is here, and it’s reshaping the landscape of SaaS companies. PST, SaaStr CEO and Founder Jason Lemkin lays out how SaaS companies are now faced with the challenge of delivering more comprehensive, automated, and efficient solutions than ever before. And we talked about security compliance.

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How To Buy Saas

MAY 29, 2025

This article goes beyond the buzz to show how AI is already driving results in SaaS, finance, retail, and operations, with lessons and case examples that any executive can learn from. AI in SaaS: Transforming Products and Services AI isnt just an internal tool its now a core feature of many cloud products.

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Artificial Intelligence Payment Services Payments SaaS Payments 59

Stax

MARCH 18, 2025

To choose the right payment processing solution for your business, you need to evaluate your business needs, evaluate security and compliance standards, and evaluate different payment processors based on pricing, features, customer support, and scalability. Can it support new payment methods as your business grows?

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Payment Services Merchant Services Payment Methods Payment Solutions 88

BetterCloud

MARCH 17, 2025

SaaS tools are fantastic, but keeping your tech stack from turning into a financial snowball can be tough. ets break down smart SaaS budgeting , so you can make your tech work for you, without blowing the bank. What is SaaS budgeting? These are the things youll discover when you take an inventory of your SaaS spend.

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User Pilot

NOVEMBER 29, 2024

Are you looking for a session replay tool but not sure if Fullstory is the right option for your SaaS? This feature enables seamless knowledge-sharing across teams, allowing product, design, and customer support teams to collaborate on insights and quickly align on potential solutions. This article will help you decide.

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Underperforming Technical Team compliance Software Review AI 105

User Pilot

OCTOBER 20, 2024

Data security and compliance. Customer satisfaction surveys after certain user interactions, etc. Automate customer support with self-service options The whole purpose of customer onboarding is to create a frictionless customer experience. Some of these include: Your budget.

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Onboarding Underperforming Technical Team Transportation Scale 105

Clouded Judgement

FEBRUARY 7, 2025

Signal can come from many places (sales team notes, customer support tickets, etc) IT Incident Management: Similar to the security alert example. The promise of SaaS is that growth in the early years leads to profits in the mature years. The list goes on. There are so many others. What do all of these have in common?

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Stax

MAY 23, 2025

In this blog, well walk you through what ISV payment integration is, why it matters, and how to do it rightso you can turn your platform into a powerful growth engine for both you and your customers. It can also make it easier to manage compliance, automate reporting, and scale operations. Heres how to select the best provider.

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Payments Payment Services Merchant Services SaaS Payments 88

How To Buy Saas

JUNE 26, 2025

It’s essentially a one-stop platform for creating various types of knowledge bases, aimed at both reducing customer support tickets and improving internal knowledge sharing. Integrations and Extensibility No software is an island, especially in customer support and knowledge management.

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How To Buy Saas

JUNE 10, 2025

Meanwhile, AI chatbots like Microsoft Copilot, Tidio, and the new Grok automate customer support and productivity. In 2025, Content AI tools can write articles, blogs, or code; Video AI tools can auto-generate video clips and edit footage; and Chatbot AI tools provide conversational interfaces for customer support.

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AI Search AI Artificial Intelligence Software Review 49

User Pilot

NOVEMBER 29, 2024

But is it the best session replay tool for your SaaS? To give SaaS teams a granular understanding of individual user behavior while using the product and help them identify pain points in user experience. Support troubleshooting : Customer support teams can use session replays to better understand customer complaints or reported bugs.

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Stax

FEBRUARY 19, 2025

As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. One core area of focus is customer support, which adds immense value to every business when done correctly. For example, who would they reach out to for help if their customers payment keeps timing out?

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Outsourcing Services Payments Payment Services Merchant Services 88

FastSpring

OCTOBER 23, 2024

With the merchant of record model, you can let your MoR provider worry about payment processing , regulatory compliance, and global tax compliance , because the MoR will be the entity accepting global payments and selling the product. And if you need help, our award-winning support teams are here to help. Or which U.S.

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Merchant Services Payments Payment Methods Payment Services 148

TechEmpower SaaS

JULY 24, 2023

What needs to be logged for customer support? Accounting Beyond reviewing transactions, what accounting support do you need? Customer Support Do you need specific interfaces and support for customer service? What about an AI support assistant? Search Does the application include search?

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How To Buy Saas

JULY 2, 2025

LIst your saas Get Your SaaS Discovered By Buyers! Choose from our flexible partnership programs to showcase your SaaS. Checklist and Compliance Tracking: Transaction management systems often provide checklists for each deal (offer submitted, inspection scheduled, appraisal completed, etc.).

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Payment Solutions Payment Methods Software Review Payment Services 59

Stax

MARCH 4, 2025

In fact, integrating payment capabilities into products that businesses use to conduct their operations can help SaaS providers address $35 trillion in payments annually. Customer support – Payment gateways dont always run smoothly. You want a provider that offers prompt support in case of disruptions.

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Payment Methods Payments Payment Services Merchant Services 88

Stax

JUNE 17, 2025

Becoming a registered ISO requires sponsorship from a bank and registration with card networks, plus meeting rigorous compliance, financial, and operational standards. When choosing an ISO, look beyond pricing—evaluate their technology stack, customer support, contract terms, industry expertise, and reputation.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payment Methods 88

Stax

MARCH 11, 2025

Customer support Things wont always go smoothly, and when you hit a snag youll want a provider you can reach out to immediately to help resolve the issue. You should evaluate the level of customer support options offered by the provider. Prioritize companies offering 24/7 live chat, email, and phone support.

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Payment Methods Payment Services Merchant Services SaaS Payments 88

SaaStr

NOVEMBER 6, 2020

And I bet in SaaS, that’s even less likely in your case. If you’re building say a HIPAA compliance app? The answer: everyone in a SaaS company has to do a 2+ hour stint on customer support (chat, phone, whatever) once a quarter, minimum. But whatever you’ve got for support, it’s easy.

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VP of Engineering Customer Support PayPal Healthcare 225

TechEmpower SaaS

MARCH 4, 2024

Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. This AI-centric approach transforms sales into a data-driven field, emphasizing efficiency and personalized customer experiences. cto , infotech , innovation , product , project , saas

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USIO

JULY 1, 2024

In the competitive world of Software as a Service (SaaS), generating recurring revenue is essential for sustainable growth. Here are three ways SaaS organizations can create recurring revenue without spending a dime. By focusing on customer satisfaction and reducing churn, SaaS companies can maintain a steady revenue stream.

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Payments SaaS Payments Payment Solutions Payment Services 306

USIO

MAY 16, 2024

When selecting a payment processor, consider the following factors: Compatibility : Ensure the processor supports your software platform and technology stack. Security: Look for PCI-DSS compliance and other security measures to protect sensitive data Support : Ensure the organization provides ongoing developer support and merchant support.

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Payment Services Payments Merchant Services Payment Solutions 263

SaaStr

JANUARY 24, 2022

SaaS accounting and finance has gotten pretty complicated, and the impacts of getting it wrong have gone up substantially. I’ve worked with numerous start-ups that used outsourced accounting services with zero SaaS experience, and these firms didn’t even recognize automatic upsells, additional seats, etc. Cash is king.

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SaaStr

NOVEMBER 24, 2020

Thanks to our partners and sponsors we have been able to take our events digitally – bringing together SaaS industry experts from across the world. Gainsig ht works to help businesses build deep and lasting relationships with their customers through their very own Customer Success platform. Freshworks. ——-.

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FastSpring

MARCH 3, 2023

This is one of the primary reasons why growth expert Fred Linfjärd encourages SaaS companies to consider using a merchant of record instead of a DIY solution. Fred is a prior customer of FastSpring and now serves as an advisor. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

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Merchant Services Outsourcing Services Payment Services SaaS Payments 148

USIO

MAY 24, 2024

Choosing the right payment gateway is a crucial decision for any SaaS (Software as a Service) business or ISV. Today, we’ll dive into why Usio is a top contender and why it might be the best payment gateway for your SaaS or ISV. Make sure you only work with PCI Level 1 Compliance.

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Payment Services Merchant Services SaaS Payments Payments 130

SaaStr

SEPTEMBER 11, 2024

Lucid launched in 2010 (before PLG was a term), and their team had an intense focus on product early on, so much so that the COO at the time read through hundreds of thousands of customer support tickets to hear directly from customers. In their first year, they had their first paying customer.

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