User Pilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. Best paid web analytics platforms If your company can afford the significant investment, here are the best-paid web analytics platforms. Enterprise.

Social Media 105

Social Media AI Search Mobile AI 105

SaaStr

JANUARY 12, 2022

We all underresource customer success vs. sales. Lost a bank customer we had served well for 5 years and up to.5M 5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods. More on that here. Point #2 is key.

CTO Hire 275

CTO Hire Sales Hiring New CTO CTO 275

SaaStr

JANUARY 17, 2020

Prior to Automation Anywhere, Yousuf was the CIO & VP of Customer Success @ Moveworks. Why does Yousuf believe now more than ever, the buyer experience is more important than the price? How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? What makes for the best buyer experience for the CIO?

CTO Hire 132

CTO Hire compliance Scale Startup 132

Sales Hacker

OCTOBER 2, 2020

A Sales Engagement platform is a technology platform that brings sales (and often customer success) activities under a single roof, allowing sales professionals to efficiently and effectively focus on selling. Conversational intelligence, forecasting, customer success and more will all ultimately live in one tool.

Scale 132

Scale Engagement Sales Sales Enablement 132

User Pilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Freemium with paid pricing available on request). Enterprise.

Sales Funnel 105

Sales Funnel SaaS User Experience Forecasting 105

SaaStr

JANUARY 6, 2023

In this session, Attentive Co-founder & CEO Brian Long walks through some of the lessons learned at Attentive on their path to over 5,000 customers in 5 years. He’ll dig into real-world examples for reducing friction in sales, product, and customer success. Key Takeaways.

Enterprise 130

Enterprise Sales Funnel Innovation Branding 130

SaaStr

AUGUST 6, 2020

How does Chen think about optimizing pricing models today? How can SaaS companies have variable pricing mechanisms without disincentivizing usage? How does Chen think about aligning revenue scale to your customers? Chen Amit: So, the way I look at it, I’m willing to invest in a business that has this ROI.

Sales Hiring 229

Sales Hiring Payment Services Payment Solutions SaaS Payments 229

Panintelligence

FEBRUARY 7, 2024

Ask anyone in Fintech SaaS about the shifts of the last 18 months and you’ll hear stories about investment shortages, rising churn rates, and market consolidation. But a key challenge impacting the Fintech scene is investment—or lack of. That’s a CAGR of around 17%* from 2021, despite the current dip in investment in the sector.

SaaS Payments 75

SaaS Payments Payments Technical Review Payment Services 75

Audacix

SEPTEMBER 14, 2022

Remember, ISO 27001 accreditation along with GDPR compliance and other such certifications, is considered an international standard for proving that your business objectives align with the security requirements of interested parties, eg. your enterprise customers. Securing your digital investments comes with a cost tag too.

Cybersecurity 95

Cybersecurity Underperforming Technical Team SaaS Systems Review 95

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. Whether purposefully or by accident, sales reps often deviate from pricing and discounting guidelines. CPQ stands for Configure Price Quote. What is CPQ?

Scale 93

Scale Software Review Marketplace as a Service Outsourced Development 93

SaaStr

JANUARY 31, 2020

* What have been Eugenio’s biggest lessons in what it takes to make a freemium product successful? How does Eugenio approach pricing today through 4 different variables? How does Eugenio adopt a variable pricing mechanism that does not discourage usage? Eugenio Pace: I found that our customers have been overall, very reasonable.

Scale 179

Scale Sales Hiring Pricing Leadership 179

OPEXEngine

FEBRUARY 22, 2022

Customer success is usually staffed by a mix of customer support, sales, and engineering folks contributing some portion of their time to the Cost of Revenue. Being “stuck in the middle” drives SMM SaaS companies to invest in one of two strategies. Financial Profile of SMM SaaS Companies. Inside Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

SaaSOptics

MAY 6, 2022

Accurate and up-to-date financial records display the current state of your business, help you maintain GAAP/IFRS compliance, and prove to potential VCs that your company is worth the investment. Invest in budgeting and forecasting tools. Customer Core. Poor financial records are not something you can run away from.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

User Pilot

MARCH 26, 2024

Pricing Here's an overview of Userpilot's pricing plans: Starter. Uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Pricing Here's an overview of Userpilot's pricing plans: Starter. Uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Pricing Here's an overview of Userpilot's pricing plans: Starter. Uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Pricing Here's an overview of Userpilot's pricing plans: Starter. Uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

Pricing Here's an overview of Userpilot's pricing plans: Starter. Uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

Sales Hacker

APRIL 21, 2022

A customer persona they aspire to serve one day. For this group, the company is learning what it takes to make this customer experience successful. They might not close revenue in this segment today, but it’s an investment for the future development of the company. Pricing and Packaging. Team Effort.

Marketing 85

Marketing Sales Hiring SaaS SMB 85

Sales Hacker

SEPTEMBER 11, 2020

Venture capitalists invest in startups because they believe in the founder(s) and their vision. That means a majority of their investments are write-offs. This can be difficult for a customer success manager to manage. Security/Compliance: Early-stage startups are likely not going to be SOC certified.

Outsourcing Services 78

Outsourcing Services Scale Startup Outsourced Development 78

SaaStr

APRIL 4, 2019

Because the business world is changing and your customers may demand that you run on certain locations and there are more and more regulations, compliance, GDPR, data residency that everyone in at a certain scale has to be compliant with. What about compliance? Things like customer-managed encryption keys. It really is.

Cloud 171

Cloud Scale Trends Machine Learning 171

ProfitWell

FEBRUARY 26, 2020

It can all be boiled down to four clutch factors: pricing, onboarding, customer experience, and service. We know pricing. And we know that implementing a proper pricing strategy will set you up not only for retention, but also for potential expansion revenue. Our pricing is 100% performance based. Onboarding.

Payment Solutions 52

Payment Solutions Retention Payments Software Review 52

ProfitWell

NOVEMBER 8, 2019

On today’s episode, Flywire focuses on the customer, MoneyLion drops the “Netflix of finance,” and Impact Pricing launches an online course you’ll be all about. Impact Pricing drops the knowledge. Head here and let's set up a free pricing audit together. Your top subscription news. So why this course specifically?

Sales Recruiting 40

Sales Recruiting Payment Services Payment Methods Sales Hiring 40

SaaStr

JUNE 10, 2021

And I’m here to talk about SaaS products and how they can be delivered, and how you build a sustainable business for your own SaaS company as you serve customers. Because the packaging and pricing and thinking of the product will radically influence how successful you can be. Predictability of pricing is important.

Outsourcing Services 142

Outsourcing Services Marketplace as a Service Outsourced Development Scale 142

SaaStr

NOVEMBER 29, 2019

286: Allie Janoch is the Founder & CEO @ Mapistry, the startup that makes environmental compliance simple. In Today’s Episode We Discuss: * How Allie made her way from the world of Yahoo to founding the game changer of environmental compliance in Mapistry. How does Allie measure true customer success?

Sales Hiring 131

Sales Hiring Underperforming Technical Team Technical Advisors Scale 131

Sales Hacker

DECEMBER 18, 2019

As more and more companies pass the $25M ARR mark, their price tag will only get larger until they’re too inflated to gobble up. Sorry y’all, but nobody wants your whitepaper anymore… #4: AE’s, Account Managers, and Customer Success Reps will finally get some love. The time to consolidate is now.

Artificial Intelligence 52

Artificial Intelligence Interviewing Trends Sales 52

User Pilot

MARCH 29, 2023

Is the cost of Amplitude pricing worth the investment for you? In this article, we’ll dive into Amplitude’s pricing structure, plans, pros, and cons. It offers customer journey visualization, retention analysis, dynamic audience segmentation , etc. Amplitude pricing plans. and starts at $995/month.

Pricing 98

Pricing Software Review Scale Customer Support 98

SaaStr

JULY 11, 2019

Also, don’t miss out on discounted prices for SaaStr Annual 2020 tickets. You’ll see what a unicorn looked like before they got their first investment. I was lucky enough to … One of my first larger investments was in Talkdesk. And that requires a lot of investments on all angles. Transcript.

Sales Hiring 258

Sales Hiring SMB Scale Cloud 258

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s get started! Source: G2.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s get started! Source: G2.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s get started! Source: G2.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s get started! Source: G2.

Technical Review 52

Technical Review Software Review Churn Systems Review 52

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s get started! Source: G2.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

SaaStr

NOVEMBER 19, 2019

It’s a global technology focused investment firm. Just as an example, at Battery we invested in a company called Bright Tree, which is outside of Atlanta, which makes software for the home health care market. Some compliance factors had added fuel to our fire in terms of more people wanting to adopt.

Scale 172

Scale SMB VP of Engineering Leadership 172

SaaStr

DECEMBER 10, 2019

We had built this amazing team that I wanted to make sure that we continued to sort of grow and invest in and kind of keep the band together. How many of you guys sort of are on the investing side? And so it’s a company that makes huge investments in technology. There’s a huge level of excitement and investment.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134

User Pilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s get started! Source: G2.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

SaaStr

MARCH 18, 2019

Then they had to integrate with credit card processors, let’s not forget managing PCI compliance, building the auditing and reporting features you need for that, and what about fraud prevention. And that’s new integrations, new payment methods, and new compliance schemes around the world. It’s pretty brutal actually.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119