Chargify

APRIL 23, 2019

You’ll also hear this stage called validation or the product/market fit stage. As those names indicate, in this phase a SaaS company’s focus should be on finding product/market fit. Finding channel/market fit. Securing first paying customers. Securing angel/seed money. **We

Scale 74

Scale SaaS Payments Scaling Payment Services 74

SaaStr

JULY 25, 2021

They don’t care like you had a successful company or not in the past. Do you have to still find the right product market fit, you have to build a good product, you have to service the customers, you have to compete in the market. And it doesn’t mean that you have to sell a big product.

Sales Recruiting 250

Sales Recruiting Sales Hiring Scale VP of Engineering 250

User Pilot

FEBRUARY 5, 2021

But there are a lot of generic responsibilities that all or most product growth managers will do in a company. This allows the marketing team and the Product Marketing Managers to reach the exact right audience. The answer lies in the areas product growth managers focus on. Get Familiar With The Tool Stack.

Management 105

Management Sales Hiring Onboarding User Experience 105

ChurnZero

OCTOBER 4, 2019

The customer loves our product, team, and company culture. Marcel Andrei, Customer Success and Product Marketing Manager, Paymo. Why Surviving the Subscription Economy is About People, Not Products – Check out how you survive the ever evolving subscription economy.

Customer Success 40

Customer Success Sales Hiring Scale Underperforming Technical Team 40

Casey Accidental

NOVEMBER 13, 2019

Let’s break down these definitions so we know where we’re at: SAAS: software that businesses access online and purchase via a subscription e.g. Slack, Adobe, Atlassian. SAAS-like: any number of different models where a business sells software to businesses online, but does not charge via a subscription e.g. transactional or pre-revenue.

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

APRIL 4, 2019

I can give one real example, let’s say you are into billing and there is multiple billing companies in the cloud and on premise, whether it’s subscription, pay-as-you-go, prepay, billing is an area that I’m sure everyone here, all the senior people spend a lot of time on invoicing.

Cloud 168

Cloud Scale Trends Machine Learning 168

SaaStr

FEBRUARY 14, 2020

How did her time at Gusto teach her about the right way to build company culture? What does Jaleh believe is the biggest problem in SaaS marketing today? 308: RevenueCat is managing tens of millions of dollars in mobile subscriptions and growing 20% a month. * What were Jaleh’s biggest takeaways from her time at Gusto?

Scale 186

Scale Sales Hiring B2B Scaling 186

Chart Mogul

NOVEMBER 15, 2019

Running a successful subscription business depends on forging strong relationships with your customers. 4 years later, we’re a team of 7 people split between 3 sub-teams ( customer advocacy, solutions engineering , and success management ) and we help over 2,000 great companies measure, understand, and grow their recurring revenue.

Customer Success 52

Customer Success Scale Sales Hiring SaaS 52

Chart Mogul

NOVEMBER 15, 2019

Running a successful subscription business depends on forging strong relationships with your customers. 4 years later, we’re a team of 7 people split between 3 sub-teams ( customer advocacy, solutions engineering , and success management ) and we help over 2,000 great companies measure, understand, and grow their recurring revenue.

Customer Success 56

Customer Success Scale Sales Hiring SaaS 56

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. User Interviews is an example of a product born out of customer discovery interviews. Unlike customer discovery interviews, they should be conducted regularly throughout your product’s life cycle.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Chart Mogul

JULY 1, 2020

Simply put, you conduct customer discovery interviews before launching a new product, or whenever you want to discover potential customers. User Interviews is an example of a product born out of customer discovery interviews. Unlike customer discovery interviews, they should be conducted regularly throughout your product’s life cycle.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Customer Success is transformative. they’ll have a harder time. That hurts both of you.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136