Sales Hacker

NOVEMBER 4, 2020

Similarly, while a mercenary can be invested in the company mission, it’s not ultimately why they want to work for you. These initial hires will influence how you approach each region, how you build off your success, and what your new office culture is. And office culture is invaluable as a new sales team in a new region.

Sales Hiring 99

Sales Hiring Scale Sales Recruiting Sales 99

ChurnZero

OCTOBER 4, 2019

If implemented well, it will have mutually beneficial outcomes for the company and customers. We had the right people on our team, but we needed to invest in technology to scale and formalize processes. The customer loves our product, team, and company culture. Q: How have you influenced growth at Bloomfire?

Customer Success 40

Customer Success Sales Hiring Scale Underperforming Technical Team 40

SaaStr

APRIL 4, 2019

Eyal Manor : But there is a lot of investment in that direction. Megan Leuders: And when you were talking to CEOs and CTOs today, what do you believe is the biggest technology challenge that they are facing as a SaaS company? So I’ll give you a flip perspective from a sales and marketing standpoint. Megan Leuders: Yeah.

Cloud 168

Cloud Scale Trends Machine Learning 168

Casey Accidental

NOVEMBER 13, 2019

Changing the goals or creating an independent team with its own set of OKRs does not guarantee marketplace success, but they free you from the temptation of dismantling or impacting teams that frequently need to do years’ worth of work to find product/market fit for a second set of customers. #2

Marketplace as a Service 106

Marketplace as a Service Business Model Business Underperforming Technical Team 106

SaaStr

APRIL 17, 2019

Prior to Harness, Stephen was VP of Marketing at Glassdoor, managing a team of 52 in product marketing, helping grow B2B revenue from $19m to $90m in just 2 years, leading to their $1.2Bn acquisition. What does Steve believe is the right culture for devops teams? Does it differ from traditional dev teams?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

SaaStr

MARCH 27, 2019

I had one offer to go with this great Italian guy who was spinning off a technology from an Italian software company in an incubator in San Francisco. And the other job was to be an investment banker at Merrill Lynch. I mean, definitely a lot of skill, but I was lucky I went to that great company early.

Scale 131

Scale VP of Engineering Mobile Scaling 131

SaaStr

AUGUST 20, 2020

I think when we were still small below that, we were really connected to HQ and would travel back often, and we’re trying to bang on doors and meeting rooms just to get remembered because it was a pretty Zoom culture. You really have to invest, because early on, the enablement resources aren’t as strong. Kyle Parrish: Yeah.

Sales Hiring 192

Sales Hiring Sales Recruiting Scale Technical Advisors 192

SaaStr

NOVEMBER 21, 2020

How does Rob think through pricing today in a way that encourages land and expand? How does Rob think about usage vs seat-based pricing in SaaS? How should sales and marketing work together on pricing? In 2012, Wall Street didn’t really know how to value SaaS companies. It’s perfect for land, expand.

SaaS Payments 247

SaaS Payments Scale Payment Services Payment Solutions 247

SaaStr

APRIL 9, 2019

Eric talks about the early days of Zoom – how he secured his first investors, employees, and major customers – as well as how Zoom maintains a happiness-oriented culture while achieving skyrocketing growth. Quick recap: Keep your pricing simple. And then, invest your energy and time into the product.

Sales Hiring 131

Sales Hiring Scale CTO Hire Marketing 131

SaaStr

SEPTEMBER 18, 2020

They’ve invested in all of these other businesses. And now they’re sitting in your conference room at your little company, and telling you, “Hey. You should go fix that, so that you have the opportunity to make these types of investments along the way, but totally get that it’s not for today.”

Sales Hiring 238

Sales Hiring CTO Hire Scale Investment 238

SaaStr

APRIL 2, 2019

So we invested in that product, built out a couple of key features, opened up our APIs and launched that product. And when we launched it, we put it on the market for $1,000 a month. Three times the price of our original product. Show it to them in the context of your existing product. Incredible.

Scale 193

Scale Sales Hiring Scaling Strategy 193

SaaStr

MARCH 6, 2020

314: According to a study from SiriusDecisions, the majority of buyers (81%) today make purchase decisions based on buying experience, over product or price. So we were doing super high touch marketing activities in the sense of CMO events where we would rent a private jet and take 25 CMOs on a day trip somewhere.

Scale 214

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 214

SaaStr

FEBRUARY 1, 2019

What does Amanda mean when she says “pricing is made up of 3 components?” Where does Amanda believe most people go wrong with pricing? Is there such thing as no man’s land in SaaS pricing? How does Amanda think the go-to-market has to change with every stage of development? What are the challenges with this?

Sales Hiring 107

Sales Hiring Communication Scale Interviewing 107

SaaStr

MARCH 12, 2019

He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. The three stages are product-market fit, then go-to-market fit and lastly growth and moat. This is how I think we quantify product market fit. We’ve been working on product market fit.

Scale 206

Scale Sales Hiring Revenue VP of Engineering 206

SaaSOptics

MAY 6, 2022

Accurate and up-to-date financial records display the current state of your business, help you maintain GAAP/IFRS compliance, and prove to potential VCs that your company is worth the investment. Invest in budgeting and forecasting tools. Customer Core. Background checking software. Expense reimbursement .

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

SaaStr

FEBRUARY 14, 2020

How did her time at Gusto teach her about the right way to build company culture? What does Jaleh believe is the biggest problem in SaaS marketing today? What price points is required for an ABM strategy to be viable? * How does Jaleh approach the issue of determining the success of marketing?

Scale 185

Scale Sales Hiring B2B Scaling 185

SaaStr

OCTOBER 24, 2019

Exited to Semantic in 2008 and had a good exit for the early SaaS businesses then set up Notion and we focus on SaaS companies, mainly in Series A in the European market. Jos White : We were fortunate enough to lead a Series A investment into Tradeshift back in 2010, I think. Do you think you need to have a great product?

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Sixteen Ventures

DECEMBER 31, 2019

Every company has an initial catalyst for investing in Customer Success. For many companies started without Customer Success as their purpose, that initial catalyst will usually be a high churn rate. Back to Table of Contents|. Evolving Customer Success Catalyst. they’ll have a harder time. That hurts both of you.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

SaaStr

MARCH 31, 2024

They talk about the culture code that was created in HubSpot’s early days and how they have continued to have strong retention rates and overall happiness in their employees. Also, don’t miss out on discounted prices for SaaStr Annual 2024 tickets. ” Did this occur to anyone, at some point, coming in here, today?

Part-Time CTO 251

Part-Time CTO CTO Hire CTO Coach CTO 251

SaaStr

OCTOBER 4, 2019

Why does Jeppe believe that building for SMB makes it easier to build a great culture internally? How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * How do you think about that and the pricing element with SMB? What changes? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

OpenView Labs

AUGUST 24, 2020

It was table stakes for us to make this product actually good enough and easy enough to use—yet powerful enough to convince end users themselves to invest not just the money but, more importantly, the time and behavioral change effort to go and build on Airtable.”. Culture drives the outcomes.

Scale 53

Scale Consulting B2B Enterprise 53