Intercom, Inc.

MARCH 15, 2018

As a startup scales, the importance of infrastructure engineers simply can’t be overstated. Previously, Will was an engineering leader at Digg and then at Uber, where he scaled infrastructure engineering from a small team to more than 70. Boss, a build your own search service, and they contacted me. product called Yahoo!

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

BetterCloud

JUNE 10, 2021

Prior to joining BetterCloud, Stephen championed and implemented DevOps practices at some of the most recognizable tech companies on the planet, including MuleSoft and Salesforce. SRE ensures that we provide an outstanding level of service, but we’re evolving to get ahead of the curve. I like to go back to the DevOps roots of SRE.

Engineering 52

Engineering New CTO DevOps as a Service CTO Coach 52

BetterCloud

NOVEMBER 3, 2020

Last week Forrester Research published its market research report titled “Best Practices For Software-As-A-Service Operations.” Power Up SaaS Operations With A Team, Tools, Automation, And Services. Only AI and automation can help deal with the scale of new demands and the increasing threat landscape.

DevOps as a Service 52

DevOps as a Service Government SaaS Cloud 52

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. Tailored, in-context experiences have become table stakes, making the one-size-fits-all approach to customer communication a thing of the past.

Scale 230

Scale Scaling DevOps as a Service Communication 230

Audacix

MAY 23, 2018

So you're on the hunt for test automation services for your web or mobile app, right? There are thousands of test automation service providers willing to grab every last dollar off you. Is it the quality of applications that allow your customers to spend more money on your goods or services?

Outsourcing Services 52

Outsourcing Services Underperforming Technical Team DevOps as a Service Outsourced Development 52

CustomerSuccessBox

FEBRUARY 28, 2022

Twilio is a platform that creates easier communication by enabling messages, VoIP and phones to be embedded in mobile, web, and desktop applications, giving businesses the ability to have better communication with the customers with their API integrations to make it a toolkit for every developer’s need. How is it helping them scale?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

OpenView Labs

NOVEMBER 29, 2021

We’ve been fortunate to be Datadog’s partners as they’ve rapidly scaled, launched major new product lines, went public in 2019, hit a $55 billion market cap and continue to exceed expectations as a public company. It’s a completely customized experience that extends to all forms of communication, like ads.

Scale 93

Scale Business Software Review DevOps as a Service 93

SaaStr

APRIL 16, 2020

As for Carolyn, prior to joining PagerDuty she spent 5 years as the GM of Method Communications San Francisco Office and before that spent time on the other side of the pond with a close to 7-year stint at Orange as Head of Corporate PR and Head of US Communications. How does PagerDuty gain a sense of company morale at scale?

Scale 180

Scale Underperforming Technical Team Leadership Branding 180

OpenView Labs

JULY 23, 2020

We’ve been fortunate to be Datadog’s partners as they’ve rapidly scaled, launched major new product lines, went public in 2019, hit a $25 billion market cap and continue to exceed expectations as a public company. It’s a completely customized experience that extends to all forms of communication, like ads.

Scale 80

Scale Software Review DevOps as a Service Investment 80

Audacix

AUGUST 22, 2022

System and Organisation Controls 2 (SOC 2) is an audit report that certifies to trustworthiness of services provided by a service organization, particularly software companies. Which is why correctly setting the scope is an important part of SOC 2 preparation services. Does a SaaS startup need to be SOC 2 compliant?

Software Review 75

Software Review Development Team Review Systems Review Software 75

Audacix

MAY 27, 2022

The unfortunate fact is that most penetration testing service providers do a really horrible job of helping you, the customer, understanding three critical decision-making questions: What type of penentration test do you need? How will their penetration testing services actually help you (beyond a 50-page penetration test report)?

Payment Solutions 52

Payment Solutions SaaS Payments Underperforming Technical Team Payment Services 52

Intercom, Inc.

MARCH 23, 2022

For over a decade, we’ve been making internet business personal with our customer communications platform. We believe primary platforms will manage and orchestrate all customer communications. In-context, company-owned messaging is the future primary channel for customer communication. Next-generation inbox.

Scale 220

Scale DevOps as a Service Communication Scaling 220

Audacix

JULY 28, 2022

Combine the above overarching statistic with these 10 cybersecurity questions that enterprise clients consider when evaluating cloud service providers, you'll quickly realise that you've found the illuminated runway that leads to your cloud sales goals. Configuring secure communications between various servies that you're using.

Cybersecurity 52

Cybersecurity Underperforming Technical Team AWS Scale 52

SmartKarrot

JULY 24, 2023

You can, thus, maximize the benefits you derive from this method by following its fundamental concepts, including: Visualizing the workflow: In this case, you can utilize an electronic Kanban board or a physical board to visualize the steps you are currently using to do your work or deliver services.

Underperforming Technical Team 10

Underperforming Technical Team Systems Review Technical Review DevOps as a Service 10

Frontegg

JUNE 10, 2021

Software as a Service (SaaS) applications are essentially eliminating traditional on-premise applications thanks to their single-instance and multi-tenant architecture. These applications are hosted centrally and licensed on a subscription basis, making it a very efficient and manageable business model that can be scaled up fast.

DevOps as a Service 98

DevOps as a Service Enterprise Scale SaaS 98

CloudGeometry

APRIL 25, 2022

Start assessing what you will need to do by reviewing the AWS Well-Architected Security Pillar design principles and Google’s DevOps tech: Shifting left on security. #2 There’s a constant tension over-provisioning to meet service levels vs. your own cash flows. Nothing scares an enterprise customer like security risk.

Enterprise readiness 130

Enterprise readiness Enterprise Technical Review Software Review 130

Frontegg

MAY 24, 2021

The product provides API and services monitoring through it’s analytics dashboard, APIs and services monitoring dashboards, audit trails and configuration. You take ALL of your APIs, Databases, Services and UI, and push them ALL into one executable process. Scaling ?—?Scaling By scale ?—? Easier to scale ?—?

Software Review 98

Software Review SaaS DevOps as a Service Underperforming Technical Team 98

Sales Hacker

JANUARY 13, 2021

These companies resell the solution and bundle services around the solution to add value to the customer. They make their money on the margin from the software’s resell and their services to the end-customer. This approach works well when the licensee is required to host but prefers to outsource the DevOps. Customization.

Payment Solutions 74

Payment Solutions Payments Software Review Enterprise 74

CloudGeometry

FEBRUARY 7, 2022

It is the secret to effective tiering and scaling. The Fundamental Goal of SaaS tenant Isolation – Know what tenancy is, its types, and key services from a user/customer context. A tenant is the set of application services dedicated to a single specific set of users and customers. Let’s take a closer look.

Well Architected Framework 130

Well Architected Framework SaaS AWS Construction 130

Intercom, Inc.

AUGUST 6, 2020

I was born and brought up in Bangalore, India, which is called the Silicon City of the world, or at least to India-servicing the world, maybe. I have always had technology as the underlying theme, whether that’s learning about technology companies in the context of consulting or financial services.

DevOps as a Service 143

DevOps as a Service Government Engineering Technology 143

Neil Patel

FEBRUARY 21, 2021

It can seem tricky at first, given that they are all selling the same essential service. You might think that the downside would be lower-quality customer service, but nothing could be further from the truth. I think SSL.com has struck a good balance between price and customer service. year Enterprise EV UCC/SAN SSL : $319.20/year.

Payment Methods 140

Payment Methods Payment Services Software Review Systems Review 140

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. And that is why we are here.

Scale 118

Scale Banking Technical Review Software Review 118