SaaStr

JUNE 10, 2020

Before founding BetterCloud, David was an early employee of Cloud Sherpas (acquired by Accenture), where he led the company to become the leading cloud services partner to SMB worldwide. How has David seen the rate of cloud adoption within enterprise over the last 5 years? Has it been faster or slower than he thought?

Scale 164

Scale Cloud Sales Hiring Technical Review 164

Hitenism

NOVEMBER 7, 2016

In 2006, after Amazon Web Services (AWS) helped pioneer what we now call the cloud, product development changed forever. According to the Wall Street Journal , the cloud unit has pushed “Amazon to record profit.”. Today this mentality is hardwired into the company. Most founders start their company with the customer in mind.

AWS 189

AWS New CTO Scale CTO 189

SaaStr

AUGUST 10, 2023

Whether you’re going from nothing to something or already scaling and thriving beyond $10-100M, healthy, sustainable growth in SaaS is on every founder’s mind. Cockroach Labs’ CEO Spencer Kimball shares hard-won lessons from scaling from $0 to $5B and his time as an angel investor for more than 80 different startups. Ideas Are Cheap.

Scale 176

Scale Scaling Sales Hiring Cloud 176

Intercom, Inc.

APRIL 4, 2022

I’ve encountered elements of this list on other engineering teams, but Intercom has achieved a unique balance when it comes to company culture that’s helped me to learn quickly and reach new stages of development. Our MySQL sharding system and Elasticsearch Cloud come to mind as examples. Implement lean processes.

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

SaaStr

APRIL 28, 2023

100% of scaled companies are distributing. We should be figuring out how to get the entire company working together in one HQ, even if it’s a virtual one. And the truth is, this is the wrong question to ask. They have people across the world. We shouldn’t be solving for whether someone works from home or not.

Scale 187

Scale Sales Hiring Sales Business 187

SaaStr

JULY 25, 2021

As two CEO who love the art of sales and scaling, this one really was special. Jyoti Bansal : And then he started talking about sales and Dev during the breakfast he convinced me if you can marry the right kind of sales scaling and execution then that’s when your business will really, really take off.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. Talkdesk is a cloud call center platform for enterprise companies. Right now the company is more than 300 people based between Lisbon Portugal and Porto as well in San Francisco.

Sales Hiring 114

Sales Hiring Scale Sales Recruiting Company Culture 114

Intercom, Inc.

APRIL 19, 2018

Rich Archbold , Senior Director of Engineering, has been at the forefront of codifying and scaling this philosophy over the past few years. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams. Who do we outsource to?

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

OpenView Labs

APRIL 6, 2021

A robust, vibrant, living company culture needs strong feedback loops. Colocation, pizza, bowling nights, and escape rooms as a way to get to know people no longer scale. Colocation, pizza, bowling nights, and escape rooms as a way to get to know people no longer scale. This is where creating a word cloud helps.

Scale 53

Scale Company Culture Sales Hiring Systems Review 53

Scytale

DECEMBER 5, 2023

If you provide cloud services, customers ultimately want reassurance their personal data is safe. It may be tempting to focus on accelerating growth in the early stages of a business and then implementing robust standards such as SOC 2 when the company is more established. But when is it time to get really serious about data security?

compliance 52

compliance Scale Software Review Technical Review 52

Sales Hacker

OCTOBER 26, 2020

Earlier in my career, I helped build a global sales enablement team at Oracle Marketing Cloud that designed, deployed, and measured a sales onboarding program integral to a business unit responsible for $675M in annual recurring revenue. Company Culture: Focus on the internal beliefs and behaviors that set your company apart from others.

Sales Enablement 104

Sales Enablement Sales Hiring Scale Sales 104

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m. Where does culture begin to breakdown?

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

OPEXEngine

MARCH 15, 2022

But scaling your business in the right place is critical. Where will it make sense to invest the time, effort, and money to set up a local entity and scale it? While the software is not new in the world, it is in the tax and legislation space, especially cloud software. Where is the best market fit? Where does it have an ROI?

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

MARCH 5, 2019

So I got some numbers on generational companies, but when you came before we were talking about backstage. So much has changed in the cloud in the last couple of years, hasn’t it? Jay Simons : Well, I mean, for us it’s the nature of work is changing for a lot of companies. Based on our history. Jay Simons : It is.

Scale 148

Scale Scaling VP of Engineering Sales Hiring 148

SaaStr

JANUARY 10, 2020

At what scale does that become impossible? What marketing strategies are going to work at different stages of the company, your best practices in hiring, in building company culture, in frameworks for thinking about mission, vision, and values. Why is this? What are the drivers of its death?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

MARCH 5, 2019

So I got some numbers on generational companies, but when you came before we were talking about backstage. So much has changed in the cloud in the last couple of years, hasn’t it? Jay Simons : Well, I mean, for us it’s the nature of work is changing for a lot of companies. Based on our history. Jay Simons : It is.

Scale 137

Scale Scaling VP of Engineering Sales Hiring 137

OpenView Labs

SEPTEMBER 3, 2020

There is also a direct impact on employee engagement, which is a key indicator of a healthy company culture. Culture is also tricky because there’s no one-size-fits-all way to define, cultivate or scale it. Ask 10 people to define culture, and you’ll likely get 10 different answers.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

SaaStr

MARCH 17, 2021

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack. Quote-to-Cash.

Scale 284

Scale Sales Hiring Technical Review Marketplace as a Service 284

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

Sales Hiring 194

Sales Hiring Scale Technical Review Outsourcing Services 194

SaaStr

SEPTEMBER 10, 2020

We had a theme that was rise above the clouds. But I would say when I got to 6sense, I had been at a company that was global, big scale, large team. Meaning there’s no real bad theme. The key is that what you pick you really, really reinforce to make it fun and interesting. So what do I mean?

Scale 172

Scale Sales Hiring Software Review Technical Review 172

SmartKarrot

MARCH 8, 2022

She has helped several companies grow and scale their business by developing streamlined customer success processes and successful customer retention strategies. Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. It came from pretty humble beginnings.

Technical Advisors 155

Technical Advisors Scale Sales Hiring Sales Recruiting 155

SaaStr

SEPTEMBER 23, 2020

” And I said, “Hey, I’m not really interested in doing another company,” but I was intrigued because I couldn’t quite explain what the products did, but I knew that they were integral to this cloud transition. And it’s like, is there a repeatable playbook to scaling companies and teams?

Scale 182

Scale Leadership Underperforming Technical Team Scaling 182

SaaStr

NOVEMBER 21, 2020

I look at my experience through those companies, and I learned a lot about enterprise software sales, about buying patterns, about functions like product management and product marketing, and how they fit into a well functioning and operating company. It just made it a lot easier for us to scale up Salsify as we found success.

SaaS Payments 249

SaaS Payments Scale Payment Services Payment Solutions 249

SaaStr

JUNE 4, 2021

We can look back at how Datadog scaled. So, Datadog what we do is…we do monitoring and we do analytics for application and infrastructure in cloud environments. So basically any company that is running infrastructure, servers, applications and that is running it in cloud environments is a customer for us.

Scale 258

Scale Underperforming Technical Team Sales Hiring Engineering 258

SaaStr

AUGUST 22, 2020

Justin Bedecarre: And then another client of ours is an international company that has decided that they truly want to scale up in San Francisco. We’re going to learn so much about ourselves, about how we should and can run our companies, how we run our day-to-day lives. We’ve been doing it for over a decade.

Sales Recruiting 145

Sales Recruiting Cloud CTO Hire Scale 145

SaaStr

JUNE 2, 2023

With teams spread across the globe, they had to find new working patterns to scale their businesses in a distributed environment. Wiz, one of the fastest-growing SaaS companies focused on security solutions, was one of them. Today, Wiz is one of the highest-valued private tech companies, at $10 billion, as announced in Feb 2023.

Sales Recruiting 207

Sales Recruiting Sales Hiring Scale Branding 207

SaaStr

APRIL 18, 2019

And so we started building a cloud solution, but it was a long arduous journey. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours. He was investing in internet companies. It’s in the cloud.

Sales Recruiting 166

Sales Recruiting VP of Engineering Scale SaaS Payments 166

SaaStr

AUGUST 12, 2020

So, we studied what they were doing very closely, I read, Mark Benioff has a great book called Behind the Cloud, which I recommend to everybody. Salesforce is the most successful cloud software company, and so it’s worth I think learning from the things that they’ve done.

Startup 272

Startup Software Review Scale Systems Review 272

SaaStr

JULY 3, 2020

So, we studied what they were doing very closely, I read, Marc Benioff has a great book called Behind the Cloud , which I recommend to everybody. Salesforce is the most successful cloud software company, and so it’s worth, I think, learning from the things that they’ve done.

Software Review 182

Software Review Systems Review Scale Startup 182

SaaStr

OCTOBER 24, 2019

INTRO by Christian Lanng : We do cloud based splicing for the Fortune 5000. It’s actually just connecting the hundreds and hundreds of thousands of companies that do business all over the world. We realized that in most company do not have access to the global economy. .” Did anti-virus and anti-spam and the cloud.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

SaaStr

FEBRUARY 14, 2020

How did her time at Gusto teach her about the right way to build company culture? Most of us think a lot about standard b2b and Cloud subscriptions, but we’re still new to the issues, challenges and opportunities in mobile subscriptions. * What were Jaleh’s biggest takeaways from her time at Gusto? Where are the nuances here?

Scale 185

Scale Sales Hiring B2B Scaling 185

SaaStr

MARCH 24, 2020

If both of them are really successful, you know you’ve got something and you want to continue scaling the team. You want to solve for people that have been at the top of the leaderboard in companies that they’ve previously worked at. Oftentimes, judgment can be clouded if somebody understands the space pretty well.

Sales Recruiting 127

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 127

SaaStr

SEPTEMBER 6, 2019

How does Jon think about the structuring of roles and responsibilities with scale? 263: Building a company made up of distributed teams presents a plethora of complex challenges that can derail productivity and impact employee retention. Went to a company called NetSuite, which is one of the earliest cloud companies.

Sales Hiring 132

Sales Hiring Scale Underperforming Technical Team Software Review 132

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. How has Eric seen his role evolve with the scaling of the team? How does one create and retain accountability and ownership at scale? * What fundamentally changes?

Sales Hiring 141

Sales Hiring Scale SaaS Payments Payment Services 141

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. Where do many go wrong in building and scaling their teams in SaaS? * What are the negative consequences of it? Does that sound good?

Sales Hiring 114

Sales Hiring Customer Success Scale Sales Recruiting 114

Chart Mogul

APRIL 3, 2018

These recent subtle shifts in approach to B2B branding have snowballed into a full scale rethink of what it means to produce and sell B2B software. Does this look like a cloud storage business to you? But the list of elements that influence branding is huge: Company logo. Company culture. source: [link].

Branding 97

Branding B2B Investment User Experience 97