SaaStr

JANUARY 20, 2022

You get a complete overview of your global subscriber base; MRR, ARPU, ASP, churn and LTV are presented in a beautiful and easy to use dashboard. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. to unlock growth.

DevOps as a Service 220

DevOps as a Service AI Search Cloud compliance 220

SaaStr

OCTOBER 20, 2022

You need an efficient way to keep your customers successful, reduce churn, drive adoption, and increase net revenue retention. Our Customer Success software is uniquely designed to integrate with CRM systems and tightly into an application or service.

Scale 214

Scale compliance Healthcare AI 214

Stax

MARCH 6, 2024

Setting up recurring payments Select a Recurring Billing Software Platform: The solution you choose must support recurring payments and integrate seamlessly with your existing operations. This may come with the billing software platform , or a gateway provider may need to be sought separately.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

SaaStr

JANUARY 24, 2022

With that, I asked my first controller at my first start-up, Anita Kutlesa, who has since gone on to be CFO at several SaaS and software companies, from Pipedrive to Coverity and more, to share her suggestions and learnings: … The Top 10 Important Finance Mistakes First Time Founders Make. Mistake #9: Don’t forget about compliance.

Finance 323

Finance Outsourcing Services Systems Review Technical Review 323

FastSpring

JANUARY 5, 2021

To help you find the right billing software for your online business, we’re covering the ten features your billing software needs to have: 1. Global Compliance. Keep reading to learn more about these essential billing software features. Compliance. This means you need to find billing software that does it for you.

Payment Methods 86

Payment Methods Payment Solutions Payment Services Payments 86

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

FastSpring

OCTOBER 27, 2021

We asked five SaaS and software companies what they did for existing customers around the holidays. In this piece, you’ll find successful strategies to reward customers, reduce churn, and increase their lifetime value. To combat those negative feelings, run specific promotions for current customers to reduce churn.

Customer Lifetime Value 78

Customer Lifetime Value Payment Solutions SaaS Payments Payment Services 78

Stax

FEBRUARY 26, 2024

The commerce landscape—whether it’s retail, services or software—is moving faster than ever. Challenges in Recurring Payments One of the significant challenges in recurring payments is managing customer churn. Ensuring security and compliance Security is paramount in recurring payments. Ready to Learn More?

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 81

Payment Solutions Payments Payment Services SaaS Payments 81

ProfitWell

SEPTEMBER 14, 2020

Starting with the humble spreadsheet de c ades ago, software has revolutionized the way we do business. It should c ome as no surprise to you then, that software to aid in SaaS operations management exists. 3 signs your company might need SaaS operations management software. Your team uses tons of SaaS software.

Software 82

Software Management Payment Features SaaS 82

CustomerSuccessBox

MARCH 2, 2022

The global customer success software market share will rise in 2022. These help in reducing churn and monitoring of customer health scores, and of course the arrival of cloud deployment. The Customer Success software market outlook: Enterprise: Small, medium, and large enterprises utilizes the Customer Success Platforms.

Software Review 52

Software Review Customer Success Software Transportation 52

User Pilot

APRIL 23, 2021

Without exception, all the SaaS businesses I’ve ever spoken with want to keep their churn rate down. That all sounds well and good in theory… but how do you prevent against churn in practice? Most online information about churn is vague, high-level fluff. How to calculate churn rate 1. How to calculate churn rate.

Churn 52

Churn SaaS Payments Payment Solutions Social Media 52

FastSpring

JANUARY 17, 2023

Legal compliance. FastSpring: Comprehensive Subscription Billing Platform for Global Software Companies. With FastSpring, B2B and B2C software companies can manage: Multiple subscription models, trials, one-time add-ons, discounts, and more. Automate Payment Failure Handling and Reduce Churn. And much more.

Payments 86

Payments Payment Features Payment Methods Payment Services 86

User Pilot

FEBRUARY 29, 2024

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. UXCam is a product analytics software optimized for mobile customer insights. Starts at Silver’s $199/month.)

Artificial Intelligence 90

Artificial Intelligence Social Media Software Review AI Search 90

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. How do you add payment processing capabilities to your software? For best practices, integrate it with your other systems, offer flexible plans for optimized cash flow, and ensure data security compliance to industry standards.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

OCTOBER 31, 2022

for you Stays in compliance with local laws and regulations Reduces churn with proactive payment retries and customer notifications Makes it really easy for customers to buy Manages recurring payments for you Provides everything for one flat rate. Effortlessly Stay in Compliance with Local Laws and Regulations.

Merchant Services 78

Merchant Services Payment Features Payment Services Payment Solutions 78

User Pilot

JANUARY 11, 2024

A stellar FinTech onboarding process builds user trust , improves the customer experience , and reduces customer churn. Reducing customer churn : A quick and friction-free onboarding process keeps users motivated enough to proceed with your app. Ultimately, when used correctly, it boosts engagement and reduces churn.

Onboarding 96

Onboarding Payment Services Customer Success Payment Solutions 96

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Its community features and extensive customer support help to lower churn and increase reader loyalty.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

FastSpring

JANUARY 19, 2023

With PayPal, You’re Not Automatically Sales Tax and VAT Compliant The biggest issue was tax compliance. PayPal Doesn’t Offer Great European Invoicing Options The other compliance challenge NitroPack faced as a B2B company was sending EU-required VAT invoices. Using PayPal, software companies can send U.S.-style

Merchant Services 125

Merchant Services Payment Services Payments Payment Features 125

Stax

JANUARY 29, 2024

As industry leaders in billing software, our mission is to help our customers work more efficiently, recover more revenue, and effortlessly collect invoices. Additionally, the platform automates the dunning process to reduce customer churn and revenue leakage.

Stax 88

Stax Payments Payment Services Payment Features 88

Mucker Capital

APRIL 2, 2024

Hard Cost This refers to money spent outside the company on materials, software, technology, etc. Examples include buying software licenses, purchasing materials, or investing in technology solutions like cloud services. Revenue or Outcomes Revenue loss can occur due to customer churn or inefficiencies in the sales funnel.

Sales Recruiting 52

Sales Recruiting Technical Review Enterprise Cybersecurity 52

Blulogix

JANUARY 29, 2024

Neglecting the importance of a positive billing experience can lead to customer dissatisfaction and churn. Mistake #5: Failing to Consider Regulatory Compliance Billing processes must adhere to tax regulations and reporting requirements. Failing to consider regulatory compliance can result in costly penalties and legal issues.

Payment Solutions 52

Payment Solutions Payment Services Payments Payment Features 52

Blulogix

NOVEMBER 8, 2023

Customer Churn: Solution: Focus on customer engagement and satisfaction through personalized offerings and exceptional service. Regulatory Compliance: Solution: Stay informed about industry regulations and choose billing software that adapts to evolving compliance standards.

Subscription 52

Subscription Payment Features compliance Pricing 52

ProfitWell

MAY 15, 2020

First, to nip any confusion in the bud, SaaS stands for “software as a service.” Simply, any company that sells software via a central, cloud-based system can be considered SaaS. PaaS’s delivery model is similar to SaaS, however instead of delivering the software over the internet, PaaS is a platform for software creation.

SaaS Payments 75

SaaS Payments Payment Services Payment Solutions Payments 75

SaaStr

DECEMBER 7, 2020

Freshworks – The Ultimate Customer-For-Life Software Suite. So is churn. The biggest concern for service leaders is customer churn; and customer service is at the forefront to drive retention. Vanta – Automated security and compliance, starting with SOC 2. Customer expectations are rising.

Scaling 157

Scaling compliance Churn Innovation 157

FastSpring

SEPTEMBER 16, 2021

In my conversations with software developers and technical founders over the years, I’ve heard how complicated these tech stack choices are to make. We know that conversion rates for SaaS and software companies will vary by 30% or more just based on the checkout experience. Is it the interface? Conversion optimization options?

Payment Services 122

Payment Services SaaS Payments Merchant Services Payment Solutions 122

Subscription Flow

NOVEMBER 23, 2023

The current Software-as-a-Service ( SaaS ) business landscape is going through a mass subscription revolution. Manual billing is prone to discrepancies and other errors that can snowball into eventual churn of customers. This has greatly facilitated the widespread implementation of subscription based billing models.

Payment Services 59

Payment Services SaaS Payments Payment Features Payment Facilitation 59

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? These tools allow you to do the above and more, benefitting your company by providing affordable and scalable software solutions to common time-consuming financial operations. If not, read on. QuickBooks.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Blulogix

JANUARY 5, 2024

Churn Rate Definition: Churn rate, also known as attrition rate, measures the percentage of customers who cancel their subscriptions within a specific period. Importance: A high churn rate can erode your recurring revenue quickly. Monitoring and reducing churn is essential for long-term profitability.

Subscription 52

Subscription Payment Features Payment Services Payments 52

FastSpring

DECEMBER 12, 2022

Traditionally, payment gateways and payment processors were offered as two separate services and you would have different providers for each service: Payment gateways quickly and securely transfer the payment details from the checkout software to the payment processor. Reduce involuntary churn with proactive dunning.

Payment Services 131

Payment Services Merchant Services Payment Methods Payment Solutions 131

SaaStr

JANUARY 12, 2022

You just close more, and churn less, and upsell more, when you show up. 5M in ARR b/c we were too small a co and compliance dept blocked renewal (shoulda raised price I guess…) ” — Jared Hansen, CEO Thrilling Foods. Few things are worse than churn-and-burn deals. They don’t show up in person.

CTO Hire 285

CTO Hire Sales Hiring New CTO CTO 285

Subscription Flow

NOVEMBER 20, 2023

In this blog, keeping this context in mind, we will first go over what exactly entails effective subscription revenue management, before going over a list of best subscription revenue management software to help you decide which you should then opt for. What Entails Effective Subscription Revenue Management?

Payments 59

Payments Payment Features Payment Services Subscription 59

Blulogix

JANUARY 24, 2024

Compliance Costs: Calculate potential savings related to compliance with tax regulations. Customer Satisfaction A more efficient and accurate billing process enhances the customer experience, potentially reducing churn and increasing customer lifetime value.

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

Baremetrics

OCTOBER 8, 2021

To run a business online, you probably need a customer relationship management ( CRM ) software package and/or payment processor to manage your customers and their invoices. Baremetrics is a business metrics tool that provides 26 metrics about your business, such as MRR, ARR, LTV, ARPU, churn, total customers, and more. What is LTV?

Payment Services 94

Payment Services Payments SaaS Payments Payment Features 94

FastSpring

JULY 10, 2019

In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. Subscription-based business models make it easy to support innovation and enhancements of your software products. Will they get a software key sent to their email?

Merchant Services 70

Merchant Services Payment Methods Payment Services Payment Solutions 70

FastSpring

FEBRUARY 8, 2023

FastSpring: Subscription Management, Payment Processing, and Much More for SaaS and Software Companies FastSpring helps SaaS companies (and companies selling digital goods and one-time downloads) manage the entire payment lifecycle, from subscription management to remitting end-of-year taxes. Fraud detection. Chargebacks.

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

Subscription Flow

NOVEMBER 13, 2023

However, with the bustling world of opportunities to earn recurring revenue , subscription-based SMEs are also faced with unprecedented demands for speed, efficiency, compliance and customer support. These demands can be very challenging to keep up with in the highly competitive industry.

Payment Features 52

Payment Features Payment Services Payment Solutions Payments 52