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Lessons on Scaling Customer Success from $1M to $300M in ARR with Success Venture Partners

SaaStr

If you don’t know, it’s the hockey stick curve going from $2M to $6M to $18M to $36M and on and on after you’ve found product market fit. Even if you think you’ve passed the stage of product market fit, it’s always worth keeping a lens toward it and understanding the needs of your customers as you evolve from early to later stages.

Scale 164
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$1M to $100M in 20 Months, The Hard Part: How Everything Breaks in Hypergrowth with Deel Co-Founder & CRO Shuo Wang (Video)

SaaStr

You may have a one-person representative in each continent who does the job of an SDR, closes deals, takes care of partnerships, marketing, and more. The size of your team is inconsequential when you’ve found a product market fit and can demonstrably grow your business. “If Client churn is scary but inevitable.

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Top 10 Mistakes In 10 Years From Gainsight CEO Nick Mehta

SaaStr

But this process was also hard: We had to get alignment across Product, Marketing, Sales, CS, and PS on what our end-to-end value (from 30K feet to 30 feet). You have a small base, so churn isn’t a factor. But eventually, you hit the frontier of your initial Total Addressable Market and your new logos per year flatten out.

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A Step by Step Guide to Revenue Growth with Mark Roberge (Video + Transcript)

SaaStr

He provides an in-depth guide to driving revenue growth at your company and what to expect at each stage. The three stages are product-market fit, then go-to-market fit and lastly growth and moat. It’s so easy to use products now, but it’s just as easy to leave. It’s all about churn and retention.

Scale 209
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How to Build Happier Employees – Lessons From HubSpot’s CTO Dharmesh Shah and Chief People Officer Katie Burke

SaaStr

Companies that have great, happy, productive employees do better by every single return. Katie Burke : So, the inevitable question, maybe one of the reasons you’re all here, is you’re sort of thinking, “Well, I’m exploring product market fit. But employee churn in the Bay area is epic.

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Product Team Structure – A Guide For SaaS Product Teams

User Pilot

A well-structured product team requires a product leader – either a product manager or a product owner. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers. They play an important role in product launches.

SaaS 98
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SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

I look at my experience through those companies, and I learned a lot about enterprise software sales, about buying patterns, about functions like product management and product marketing, and how they fit into a well functioning and operating company. Harry Stebbings: What does the word company culture mean to you?