SaaStr

JUNE 24, 2025

This isn’t about sprinkling ChatGPT into your sales process. ” Nick Cochran (former Databricks VP Customer Success): “The traditional CSM role no longer made sense for us… The core responsibilities of Customer Success are now distributed across all teams that engage with the customer.”

Scale 184

Scale AI B2B SaaS 184

Sales Hacker

FEBRUARY 1, 2023

If you’ve played with ChatGPT, DALL-E, or other OpenAI tools, you know it can be surprisingly tricky. Which is why I was thrilled to see Mark’s post of ChatGPT prompts to use when selling into the C-suite — and even more thrilled he allowed us to share them here. ChatGPT prompt: N/A. Be ruthlessly brief.” Just kidding!

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ChatGPT AI Education Communication 118

User Pilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

ChatGPT 105

ChatGPT Management Underperforming Technical Team Technical Review 105

Buffer Resources

JULY 23, 2024

Previously, I had worked in corporate finance, so I knew exactly how much the companies I worked for spent on engagements with PR firms. I love leveraging AI tools for the headline: You can drop in a written press release and have ChatGPT or similar apps suggest catchy titles, giving you ideas to start with.

Marketing 108

Marketing Branding ChatGPT AI 108

Sales Hacker

JULY 26, 2023

And AI (particularly ChatGPT) has supercharged my productivity and learning — and helped me get back some of my oh-so-precious time. I’ll walk you through how AI can make your job as an AE way easier — including specific ChatGPT prompts you can put to use in minutes. Personally, I use ChatGPT for a ton of things. Don’t worry.

ChatGPT 94

ChatGPT Scale AI Search AI 94

Andreessen Horowitz

MARCH 8, 2024

Ever since ChatGPT catapulted generative AI into public consciousness over a year ago, we’ve been introduced to thousands of new consumer products that incorporate the magic of AI — from video generators to workflow hacks , creativity tools to virtual companions. ChatGPT also leads here — but by a much tighter margin.

AI Search 145

AI Search AI ChatGPT Mobile 145

Neil Patel

JUNE 18, 2025

GPTBot is OpenAI’s web crawler that collects publicly available data to help train and fine-tune its large language models (LLMs), like the one powering ChatGPT. Key Takeaways GPTBot is OpenAI’s web crawler that collects publicly available content to train large language models like ChatGPT. But should you let it?

Artificial Intelligence 70

Artificial Intelligence AI Search ChatGPT AI 70

Tom Tunguz

DECEMBER 3, 2023

These are the top 10 posts by engagement for 2023 at tomtunguz.com. ChatGPT & AI upended the ecosystem. Reflecting on them, they cover the doldrums of the first half of the year, the euphoria of AI reinvigorating the second half, & the valuation environment. Why Every Startup Needs an AI Strategy.

Artificial Intelligence 192

Artificial Intelligence ChatGPT Generative AI AI 192

Buffer Resources

FEBRUARY 20, 2025

AI chatbots like ChatGPT have become ubiquitous and vital to how many knowledge workers, content creators, and business owners operate. But as powerful as ChatGPT is, it’s not the only player in the game — and sometimes, exploring alternatives can reveal new ways to streamline your workflow. Here are the results.

AI Search 78

AI Search AI ChatGPT Outsourcing Services 78

Andreessen Horowitz

SEPTEMBER 13, 2023

It’s been 9 months since ChatGPT was released and 7 months since it became the fastest consumer application to reach 100 million monthly active users , ushering in a new era of generative AI. But other than ChatGPT, how are consumers interacting with generative AI (GenAI) products? Even ChatGPT took 6 months to launch a mobile app!

Generative AI 145

Generative AI AI ChatGPT Artificial Intelligence 145

Buffer Resources

JANUARY 4, 2023

Meet ChatGPT. Launched by OpenAI in November of 2022, ChatGPT is an artificial intelligence-powered chatbot that you can ask pretty much anything. Lately, when I need ideas for a piece of content, no matter what it is, I turn to ChatGPT or Lex. Whether I’ll actually follow it or not is between ChatGPT and me.

AI Search 145

AI Search AI Artificial Intelligence ChatGPT 145

Sixteen Ventures

FEBRUARY 26, 2023

Generative AI, like ChatGPT, is a powerful technology that has revolutionized the way we approach various fields, including writing, coding, music composition, and even Customer Success. ChatGPT uses artificial intelligence to generate high-quality content based on prompts, enabling people to accomplish far more in much less time.

ChatGPT 62

ChatGPT Customer Success Generative AI Artificial Intelligence 62

SaaStr

FEBRUARY 16, 2024

the system of engagement, and all of a sudden, it wasn’t just recording and storing data. Others happen daily or weekly, and Lightspeed’s excitement regarding the next generation of software is focused on the frequency of interaction because it drives a lot more engagement and value with customers. This is what Lightspeed calls the 1.0

AI 282

AI Artificial Intelligence New CTO Healthcare 282

Sixteen Ventures

FEBRUARY 28, 2023

Generative Artificial intelligence (AI) like ChatGPT – and now Bing Chat – is transforming the way we communicate and work, especially in Customer Success. It was trained on web data up to mid-2021, so the benefit of Bing Chat over ChatGPT is access to the latest information. ChatGPT which is GPT3.5).

ChatGPT 62

ChatGPT AI Search Artificial Intelligence Customer Success 62

User Pilot

JANUARY 2, 2025

How to design surveys for maximum engagement? Key takeaways from this example In-app placement improves engagement: The feedback widget allows users to submit ideas at the most relevant momentwhen users are actively engaging with the tool. What makes a customer feedback survey great? Was my guess right?

Scale 102

Scale Churn Underperforming Technical Team Scaling 102

How To Buy Saas

JUNE 10, 2025

A new wave of AI-powered platforms now accelerates everything from content writing to video production to customer chat. Tools like ChatGPT, Google Gemini, Claude and others (logos shown above) use advanced large language models (LLMs) to generate text, images, and speech. AI is reshaping how we create content and engage users.

AI Search 49

AI Search AI Artificial Intelligence Software Review 49

Sales Hacker

JUNE 27, 2025

Vertical vs. Horizontal AI is the new platform war There’s a tug-of-war happening: Horizontal platforms like ChatGPT and Microsoft Copilot aim to be the place where you do all your work. In Mary Meeker’s report, a prototype GPT-4.5 This will likely create organizational tension where execution velocity outpaces decision-making.

AI Search 89

AI Search AI Artificial Intelligence Scale 89

Sales Hacker

AUGUST 13, 2024

Passionate about customer engagement, her leadership has contributed to Iterable’s success in helping brands like Redfin, Priceline, and Volvo deliver individualized, harmonized and dynamic communications at scale. Discussed in this Episode: Leveraging AI and ChatGPT for creative, high-volume ad testing and optimization.

AI Search 118

AI Search Sales Recruiting AI ChatGPT 118

Buffer Resources

DECEMBER 7, 2023

Inspired, I revamped my approach: committed to a regular posting schedule, focused on improving the quality of my content, and engaged with my audience. Google Docs, Grammarly, and my good pal ChatGPT play key roles in shaping my thoughts into engaging pieces. Develop the idea into content This is where the magic happens.

Social Media 144

Social Media ChatGPT Interviewing Content Marketing 144

Buffer Resources

SEPTEMBER 29, 2023

Chat GPT — have AI assist with how to phrase something Finally, ChatGPT is an excellent all-purpose tool for assisting with crafting emails. If you’re stuck on how to write something, you can have ChatGPT write a first draft for you of the email. But this isn’t a very engaging turn of phrase.

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ChatGPT Outsourcing Services Systems Review AI 125

Buffer Resources

NOVEMBER 28, 2023

To generate the posts, I used three leading AI tools to not seem biased – Buffer's AI Assistant , Claude AI , and ChatGPT.   The impressions and total engagement numbers indicate an engaged audience for content written automatically with minimal oversight.

AI 137

AI Social Media ChatGPT Engagement 137

Sales Enablement, SaaS and Growth

JUNE 11, 2025

From my experience most client briefs are bad (at best), so I used Paul Dervan’s AI Assistant to refine the brief that ChatGPT created. Drops bring back urgency and joy into brand engagement. 92% of Gen Z say they’re more likely to engage with a brand that’s “in tune with their environment” (Wunderman Thompson, 2023).

AI 130

AI Branding ChatGPT Artificial Intelligence 130

Buffer Resources

MAY 6, 2024

Whether you're aiming to grow your following on Instagram or just trying to keep your feed fresh and engaging, this post will show you how to use AI to create Instagram posts and the tools you need to get started. Brainstorm Instagram posts using ChatGPT ChatGPT can generate an abundance of ideas based on the briefest of inputs.

AI 115

AI ChatGPT Social Media Payment Methods 115

Unbounce

JULY 12, 2023

I was chatting with one of our designers the other day. She mentioned she’s creating a landing page , and she used a combination of Smart Copy and Chat GPT to create placeholder copy for the meantime until the Copywriter is available to get in there and write the actual final copy. Adobe’s competitor. Well guess what you can do.

ChatGPT 98

ChatGPT AI Merchant Services Underperforming Technical Team 98

Buffer Resources

FEBRUARY 15, 2023

I’ve imagined this assistant styling my posts in specific ways to help me boost my engagement on social and grow my audience online. Tools like Chat-GPT, DALL-E and Google’s Bard are sweeping the market and dramatically changing the way we work. This dream has been pure fantasy … until today.

AI 111

AI ChatGPT Social Media Trends 111

Buffer Resources

JANUARY 7, 2025

👋) is a social media management platform with an AI Assistant that helps you create more engaging content in less time. Our data shows that posts created with AI Assistant get 22% higher engagement than non-AI-assisted posts. It's a chat-style writing assistant, much like ChatGPT. Pricing : Not listed.

AI Search 119

AI Search AI Social Media Marketing 119

Buffer Resources

OCTOBER 28, 2024

It helps you manage your online presence so you can post consistently and on a schedule you choose — which can help improve engagement. Chat with Quuu's AI bot to brainstorm content ideas or get help crafting your post. Optimize your posting times for maximum engagement. to maintain a consistent posting schedule.

Social Media 105

Social Media AI Search Marketing Business 105

User Pilot

AUGUST 15, 2023

KPIs like customer acquisition cost , trial-to-paid conversion rate , customer engagement score , etc. Customer engagement score : Measures how much each user engages with key product features and assigns them a score based on their actions/inactions. Analyze users’ feature engagement to identify product gaps.

ChatGPT 98

ChatGPT SaaS Payments Marketing Social Media 98

Buffer Resources

OCTOBER 2, 2023

Meta + Facebook This was a particularly update-heavy week for Meta & Associates, as they held their Meta Connect 2023 conference and unveiled several updates aimed at enhancing user engagement and streamlining content sharing. For small business owners, this could open new avenues for customer engagement.

Social Media 119

Social Media AI Search AI ChatGPT 119

Sales Hacker

JULY 26, 2023

And AI (particularly ChatGPT) has supercharged my productivity and learning — and helped me get back some of my oh-so-precious time. I’ll walk you through how AI can make your job as an AE way easier — including specific ChatGPT prompts you can put to use in minutes. Personally, I use ChatGPT for a ton of things. Don’t worry.

ChatGPT 52

ChatGPT Scale AI Search AI 52

How To Buy Saas

MAY 27, 2025

Capabilities: Modern LLMs like GPT-4 , Anthropics Claude , Googles PaLM 2 , Metas LLaMA 2 , and others have demonstrated an array of capabilities: from answering Q&A, summarizing documents, generating creative stories, to even helping with programming tasks. ChatGPT (the chat interface by OpenAI) is itself an AI tool built on the GPT-4/3.5

Artificial Intelligence 59

Artificial Intelligence AI Search AI ChatGPT 59

User Pilot

APRIL 6, 2023

Some of the best AI tools for CSMs range from multifunctional staples such as ChatGPT to AI meeting assistance and chatbots. ChatGPT The most famous AI tool to date, ChatGPT has gained lots of attention because of its versatility. Before we proceed — a quick crash course on customer success.

Customer Success 98

Customer Success AI ChatGPT Management 98

Scytale

FEBRUARY 25, 2025

Artificial Intelligence and Ethics The rapid advancement of artificial intelligence over the past few years such as ChatGPT, Gemini, image and voice generating tools, stable diffusion, and more have brought about several ethical concerns that need to be carefully addressed.

compliance 52

compliance Artificial Intelligence Trends Cybersecurity 52

Buffer Resources

DECEMBER 20, 2023

We integrated ChatGPT's AI straight into Buffer, helping you generate new posts for your Buffer schedule, repurpose existing posts, and come up with endless new ideas—all for free.    Over 1 million Buffer fans engaged with our AI launches this year.   Half a million Buffer fans engaged with this launch!

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ChatGPT AI Mobile Engagement 125

Sales Hacker

OCTOBER 2, 2024

OpenAI’s ChatGPT, launched in November 2022, coincides with the recent increase in adoption. The rise of tools like ChatGPT has marked a shift in how companies think about sales engagement, pipeline management, and customer interactions, making AI integration a critical strategy for staying competitive.

Scale 113

Scale AI Sales Generative AI 113

IT World

MAY 10, 2023

Alphabet-backed AI startup Anthropic has disclosed the set of value guidelines that has been used to train its ChatGPT rival, Claude , in the wake of concerns about incorrect and biased information being being given to users of generative AI programs.

AI 97

AI Startup ChatGPT Generative AI 97

Neil Patel

JUNE 5, 2025

Short-form video is an increasingly powerful tool to drive engagement and value. For marketers, short-form content drives reach, engagement, and ROI. Short content boosts reach and engagement. times more engaging than long videos. A lot of value. You don’t want to miss out. It’s easy to repurpose across platforms.

Entertainment 76

Entertainment Social Media AI Search Branding 76