Natalia Luneva

JANUARY 13, 2021

However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. The period refers to a month or year depending on which payment option you offer or which of them is more popular. Sure, every business may have their own world-changing differentiator.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. This means that when a user types in words related to your business, your customized ad will be the first result they see— sometimes.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

FastSpring

APRIL 13, 2023

Jera Brown interviewed Dopple founder and CEO Justin on how he launched Dopple and found success by pivoting to a new market. Full Interview: Audio Only Full Interview: Video [placeholder for Wistia] 3 Lessons From Justin’s Experience 1. They have dimension, they have shape, they have personality. Tell me about Dopple.

Payment Methods 147

Payment Methods Marketing Payments SaaS Payments 147

FastSpring

DECEMBER 8, 2022

I interviewed him for insights into how to build a global growth strategy, especially when it comes to localization. Look for existing ecosystems of websites, communities and social presence that exist in that geography around your topic. “So Watch the two minute clip for more details.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

MARCH 23, 2023

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Create a personalized onboarding flow to help users reach the Aha!

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Intercom, Inc.

MAY 3, 2018

Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 157

Scale Sales Payment Methods Merchant Services 157

FastSpring

DECEMBER 11, 2018

What we really want to talk about are resolutions that will make your digital business better than it was last year. Regardless of whether you just had the best business year of your life or are considering a full overhaul, here are some resolution ideas to kickstart the new year. This is probably every business’s #1 goal every year.

Payment Methods 74

Payment Methods Business Underperforming Technical Team Social Media 74

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. Those teams really need a dashboard, they need an online user experience with a workflow.

Payment Solutions 116

Payment Solutions Payment Methods Payment Services Payments 116

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.  Technically, yes!

Technical Review 113

Technical Review Systems Review Sales Recruiting AI Search 113

ProfitWell

NOVEMBER 12, 2019

Today, we have the world’s largest list of branded podcasts and video shows , a fresh drop for Webflow users, and more sports entering the subscription space. Your top subscription news. Not to mention Wistia Studios listed under show networks (who we fangirl over often) as our Recur Network neighbor. A Webflow x PayPal update.

Payment Methods 43

Payment Methods Merchant Services PayPal Payments 43

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription.

Benchmarks 147

Benchmarks Churn Payments SaaS Payments 147

User Pilot

AUGUST 10, 2023

This article not only shows you the differences but tells you when to trigger each, and how to use NPS to drive business growth. How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. an invoicing app.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Regardless, the average small business owner spends five hours every pay period running payroll. The process and fee structure may differ for different types of payments depending on which service you choose. Most businesses don’t need this. Basic payroll features.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

ProfitWell

OCTOBER 22, 2019

Today, we’re all about ecommerce. We have a list of podcasts for the ecommerce-righteous crew out there, plus 2Checkout hosts a webinar, and Rewind partners with BigCommerce to bring you a Black Friday playbook. Your top subscription news. The pods on ecommerce. In 2007, he and his wife started their own online store.

Payment Methods 40

Payment Methods Sales Recruiting SaaS Payments Payment Solutions 40

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. But first, it’s important to understand the reality of the question. costs money and 2.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.  Technically, yes!

Technical Review 63

Technical Review Systems Review Sales Recruiting AI Search 63

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. Because sales cycles can be long and complicated, entrepreneurs are most secure when they can find a champion who will keep the process moving through hiccups and obstacles.

Healthcare 116

Healthcare AI Payments Enterprise 116

Baremetrics

JANUARY 17, 2022

There are two types of email subscription lists that marketers can build: free and paid. How To Make Your Paid Newsletter Subscription More Efficient Content Creation and Distribution Email Newsletter Tool: What to look out for Popular Newsletter Subscription Services 1. Table of Contents.

Management 95

Management Payment Solutions Scale Payment Methods 95

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Does it have to be in person? Below, we’ve shared the full transcript of Harry’s interview with Krish Subramanian. Loving our podcast content?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. But he explains that what happens on the website is such a small and early part of the entire customer relationship. “For That’s why Dave recommends testing all the way through to the client or customer taking a subscription.

Payment Methods 179

Payment Methods SaaS Payments Payment Solutions Payments 179

CustomerSuccessBox

JULY 11, 2022

However, if you work hard, you can design an offboarding procedure that makes a good first impression and leaves room for future business. The majority of businesses rarely give their departing consumers much consideration. They could, however, have left due to a business-related issue just as probable. Here is how you do it.

Churn 52

Churn Payment Services Payment Methods SaaS Payments 52

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Stream the full interview below or find it wherever you listen to podcasts. Cognota didn’t necessarily start as a software business.

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Speaker video: Stripe is really a set of developer tools for building and operating an online business. I’m an execution person.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaSHolic

MAY 15, 2023

The speakers highlights the need for top management involvement and adapting to cultural differences when expanding a business, and discusses an upcoming panel on environmental issues. Quazzo believes that AI and other technologies can be used to personalize education and enhance team performance. Which direction is e-commerce heading?

Payment Methods 52

Payment Methods Blockchain Artificial Intelligence Payment Services 52

FastSpring

MARCH 15, 2021

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Advantages of a Subscription Model.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. How do you choose the best Customer Analytics Software for your Business?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

FastSpring

JANUARY 8, 2019

But when it comes to digital businesses where all transactions and fulfillment take place online, there’s a whole new set of terms you need to know in order to keep up. But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business.

Payment Methods 84

Payment Methods Merchant Services Payment Services Outsourcing Services 84

Intercom, Inc.

NOVEMBER 17, 2021

For the past 25 years, she’s been helping people and businesses draft their own style guides and write better emails, chats, and social media messages to improve both communication and the customer experience. Acknowledge what the customer is saying and be as personal and specific as you can. Use plain language.

Payment Methods 118

Payment Methods Airlines Branding Communication 118

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. In fact, more than 80% of Americans in the last year bought through Stripe, but obviously through a business that ran on Stripe. Dare I say SaaS.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customers, lower churn, and grow their revenue. Nico is an online marketer and the founder of Launch Space. You can see a graph from a study by Harvard Business Review that has some interesting stats on how consumption impacts LTV.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

The real-life examples of 3 companies that use online courses (that they charge a premium for) to educate customer, lower churn, and grow their revenue. Or to rephrase that using business lingo… There is a clear correlation between the rate of consumption and customer LTV. The graph shows how payment plans impact usage.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. They didn’t have any cell phone credit.

Scale 161

Scale Sales Recruiting Scaling SaaS Payments 161

ProfitWell

DECEMBER 16, 2019

Recur 2019 is over, but the journey toward subscription truth is not. We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Our hallmark conference followed, featuring insights and inspiration from some of the brightest in the subscription space.

Scale 41

Scale Payment Methods Payment Services Payments 41

ProfitWell

OCTOBER 16, 2019

Why is it so hard to define an average churn rate—and what does that mean for your subscription business? The fact that there’s no standard reporting method for churn doesn’t help. Nathan Latka interviews founders and publishes their SaaS metrics on his website —the average gross churn rate of the 300 listed companies is 16.8%.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. In 2003 we realized that CMOs were really struggling with the auction-based nature of media buying in Search and we knew that was a math problem we could solve in a way that would tie directly to their business success.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40