Crafty CTO

FEBRUARY 6, 2023

Fractional CTO services can be a valuable asset for businesses that want to take advantage of technology to grow and improve their operations, but don’t have the resources or expertise to do so in-house.

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Valerian Tech

MAY 4, 2023

Introduction: Digital transformation can be challenging for any business, but it can be especially daunting for legacy businesses with entrenched cultures and systems. However, embracing digital transformations is essential for staying competitive in today's fast-paced business environment.

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SaaStr

JANUARY 16, 2023

Hiring a reliable team is an all-encompassing issue where startups dive in head-first but fail to optimize it for success. . Hiring an expert produces 1000x better results than someone with interests elsewhere. . “A Hiring in a streamlined manner with a rigorous selection process initially builds momentum for long-term goals.

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Scale CTO Hire Cloud Scaling 206

SaaStr

JUNE 16, 2019

We passed a new milestone on Quora — crossing 50,000,000 total views. What makes a bad CTO? What are the advantages of being a startup vs being an established business? Do all SaaS companies in the USA put late payment fees in their contract? What was the biggest ousting of a CEO that ever occurred?

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SaaStr

JANUARY 12, 2022

As a founder, you’ll just run out of time to properly manage key customers and partners yourself. Hire that person, and make sure they are someone the top customers can really trust and count on. “That it was much easier to do more in order to keep that customer than to get a new “top” customer.

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Crafty CTO

FEBRUARY 7, 2023

So once I made the decision to move ahead on the launch of Crafty CTO , I wanted to get on with it. Even for the impatient, though, there’s a minimum quality bar to hit if you want a credible business footprint. Time will tell. ” Or perhaps it’s not ironic, but rather based on weakness. With words!

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Outseta

APRIL 11, 2019

Why most SaaS companies are blind to some of the best talent on the market By Geoff Roberts 9 min read I believe that most SaaS companies are missing out of a major opportunity when hiring—the opportunity to hire more part-time help, where the employee acts as a fully integrated (albeit part-time) member of the team on an ongoing basis.

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OpenView Labs

APRIL 12, 2019

Getting hiring right is absolutely critical. I’d like to talk about two different companies with two very different approaches to hiring post-seed raise. I’m focusing on engineering in these examples, but the experience applies to other areas of the business. To get the team started we hired several junior developers.

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User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. What is a SaaS business model? Average salary: $191,286/yr. Average salary: $95,566/yr.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 94

Buffer Resources

DECEMBER 1, 2023

Plus, I knew these company leaders were busy — when would I have the opportunity to pick their brains again?    Thankfully, the conversations flowed, and I only had time for the question at the top of my list:  “Give me one piece of advice for succeeding at Buffer.  

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Sales Hacker

FEBRUARY 17, 2021

In part, my shift in thinking could pertain to not being the “front man” handling the pitch. But thanks to our VP of Business Development, I realize team-based selling for an early-stage startup or company is still likely a necessity, and far outweighs specialization when your sales org is fewer than five people or so.

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SaaStr

OCTOBER 24, 2022

Doing Business with Developers. Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. Anyone who says the developer market is not strong is behind the times.

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SaaStr

NOVEMBER 11, 2022

Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote. Your core models for sales, for marketing spend, for hiring and engineering and product. Because this could happen to any business here. And the best CTO I know in the world is the CEO.

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Andreessen Horowitz

DECEMBER 4, 2023

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. In typical market conditions, new customers may be clamoring for new features. And finding inefficiencies in overhead (e.g.,

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Casey Accidental

FEBRUARY 8, 2022

Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Engineering: Scaling Product Delivery , Technical Strategy , Engineering Management (new). Apply to Join Reforge ]. Real problems require real depth.

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CTO Coach CTO Hire New CTO Scale 52

Intercom, Inc.

FEBRUARY 22, 2022

As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. Hiring and cultivating incredible talent on our Information Security team. Shipping quickly and securely. Continuous risk management. Investing significantly in safeguarding our customers’ trust.

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Data compliance Technical Review CTO Hire 118

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Part 2: Reliability. Instead, the CTO suggests that you avoid adding new pieces of infrastructure until absolutely necessary.

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SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . Here’s what SaaS businesses need to know about simplifying sales tax. hiring in-house talent). There’s no chapter on sales tax in the Comprehensive SaaS Business Owner’s Manual.

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Baremetrics

DECEMBER 7, 2023

This series attempts to give practical advice to SaaS CEOs and Founders on how to organize and automate their financial backend , giving them freedom to spend time with more value-adding parts of their business like financial planning. What’s their new CAC Payback Time? New Gross Margins?

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Tom Tunguz

NOVEMBER 18, 2015

Last night, SaaS Office Hours hosted Optimizely co-founder and CTO Pete Koomen. First, hire a management coach to work with you as the company grows. The best ways he found to learn leadership skills was to hire a management coach to meet him once per month, to talk through the issues facing him at Optimizely.

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OPEXEngine

FEBRUARY 13, 2020

But today, SaaS management is evolving to bring functions together across the business lifecycle in a high-performance SaaS model. In this structure, the Chief Performance Officer is more focused on data, analysis from both information and business systems and supporting the commercial, product and finance functions.

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Intercom, Inc.

APRIL 19, 2018

Our team’s mission is to help Intercom evolve, scale and be trusted by every internet business in the world. Rich: In the world we work in today, in this business, there are some harsh realities. They include that time is short, opportunities are fleeting, competition is fierce, and engineering resources are scarce.

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SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

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Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Zanade Mann , founder of Black Women’s Business Collective. Will Larson , CTO of Calm.

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VP of Engineering Scale Technical Review Outsourcing Services 118

OpenView Labs

OCTOBER 11, 2019

Pricing is an incredibly important part of any SaaS product’s go-to-market strategy. In a market that requires companies to earn their customers’ business each and every day, it can literally make or break your entire business model. With twenty-five years in the software business, I’ve seen my share of pricing exercises.

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The Angel VC

OCTOBER 18, 2012

Continuing my little series using the "minimum viable" approach , here is my 2nd DO for SaaS startups: Build the right team I've written about the topic before, so if you've read this post from early this year most of what I'm going to write now won't be new for you and you may want to skip this article. What comes next?

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SaaStr

DECEMBER 3, 2020

To date, they have raised over $73M from some of the best in the business including Sequoia, Kleiner Perkins, General Catalyst and Point Nine to name a few. When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Let’s go do it.

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OpenView Labs

JULY 16, 2020

” I explain my job to my kids by saying that we help people in businesses get really important feedback so that people know what to do. We did a song to launch our new mission, vision and values at SurveyMonkey, and I also rewrote “Shallow” for our CFO who left last year, then performed it with our President, CTO and General Counsel.

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ChurnZero

DECEMBER 9, 2022

But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs.

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Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform. What is Buffer.

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SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Hire Game Changers to Propel Growth. Here are 10 lessons we extracted from them. Full post. .

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OpenView Labs

FEBRUARY 13, 2018

Customers like IBM, Thomson Reuters, Citrix, and New Relic use Loopio to avoid the fire drill that occurs every time a sales questionnaire comes through the door. They can also automatically populate responses to new inquiries using content from that same database, greatly decreasing response time.

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Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. Of course, our team is involved to an extent, and we have an external part-time moderator for support.

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Casey Accidental

JUNE 26, 2018

Technology companies are rapidly hiring analyst roles to pair with their product teams. And while my previous post discussed how to hire analysts and structure their teams within organizations, I haven’t written about how analysts should approach their careers. So, how does data science differ? Option 2: Become an Analytics Manager.

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Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

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Technical Review Leadership VP of Engineering CTO Coach 274

ProfitWell

DECEMBER 6, 2019

The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? How many CSMs should you hire? Sprinklr scooped up the social advertising business this week in a perfect complement to what Sprinklr has been building for the past decade: one platform for customer experience management.

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SaaStr

JANUARY 10, 2020

How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Specifically with regards to the last two endeavors and the journey of business building, what did you mean by the no one’s coming to save you?

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