SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

NOVEMBER 28, 2019

Product-market fit has been really important. That’s how we learned actually just focusing on the business users because suddenly data became a business problem, not just an IT problem anymore thing that created the opportunity for us. Because after the year we had literally zero customers, zero revenue.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

SaaStr

JANUARY 10, 2020

Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Podium, an interaction management platform for local businesses, was founded in Utah and grew from five employees in 2015 to more than 300 in 2019 to become one of the fastest-growing SaaS companies in the United States. Why is this?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

OpenView Labs

JANUARY 25, 2022

If you can nail it, you’ll be on the path to a very strong business model. Over the past year, I’ve signed up for 50+ self-serve SaaS products. 1 – Your product is too confusing without sales or success helping out. Loop in your Product Marketer if you have one. We’ve all been there.

Onboarding 76

Onboarding Sales Recruiting Software Interviewing 76

Intercom, Inc.

APRIL 18, 2019

As the likes of Airbnb, Uber and Apple have found, creating an entirely new category can be a lucrative business. A study by HBR found that the 13 companies in the Fortune 100 that were instrumental in creating their categories accounted for 53% of incremental revenue growth and 74% of incremental market cap growth.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

FastSpring

MARCH 27, 2023

Ryan Austin 01:34 Sure, no, starting businesses are really tough as everybody knows. It really took a few pivots, and even name changes to get just the go to market efforts and product market fit right. Cognota didn’t necessarily start as a software business. Before seeing good success in the company.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

ProfitWell

OCTOBER 1, 2019

Plus, Recurly raises dough, Medium talks product marketing, and Beyond Pricing helps the common folk make a buck. Recurly—provider of enterprise-class subscription billing management for thousands of businesses worldwide—raises $19.5 million to boost subscription revenue with machine learning. Translation, please?

Technical Review 40

Technical Review Sales Recruiting Airlines Subscription 40

ProfitWell

DECEMBER 10, 2019

Because if we flip this mindset, we look at an undeniably successful business model, with retailers actually asking customers to pay them for loyalty. Think Costco —a membership-based retail company whose model has caught on with companies like Lululemon , GameStop , and master in the space: Amazon Prime. Email Address Play.

Sales Recruiting 41

Sales Recruiting Subscription Payment Features Onboarding 41

SaaStr

MAY 9, 2019

Most people know the YC Accelerator, but YC actually has a number of programs now, including Amook, the Accelerator, a Series A program to help companies raise Series A, and a growth program to help companies expand post product market fit. Number three is not understanding their business model. This is extremely common.

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

SaaStr

MAY 24, 2019

Why SaaS is your business model, not your mission. I was personally responsible for my action, to any concurrent projects on the delivery side, I was responsible for managing digital marketing, recruiting. That’s an amazing revenue opportunity. You go over and test it at scale with small businesses.

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

SmartKarrot

OCTOBER 7, 2021

Influence customer future lifetime value through high product adoption, customer satisfaction, and overall customer health. Identify cross-sell and upsell opportunities in order to maximize revenue from existing customers. Collaborate with Sales on large-scale enterprise renewals in your portfolio. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Scale User Experience 19

ProfitWell

SEPTEMBER 30, 2019

Klaviyo is a growth marketing platform created for online businesses— featuring powerful marketing automation and a revenue-driving email platform. How he thinks about product-market fit. In this segment, he advises we avoid the traditional sales model in our voyage to greatness.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

SaaStr

DECEMBER 15, 2020

It took us 2 years just to figure out our ultimate business model. I meet with great VPs of Sales and Product in particular who are Ready. I’d like to recruit you to be a VP at one of my companies, but I get it. It’s going to take you 9-12 months just to get the product right. I get it.

Sales Recruiting 363

Sales Recruiting SaaS Interviewing Consulting 363

Unbounce

JUNE 16, 2020

Over the long term, it can also deliver increased revenue, higher customer lifetime value (LTV), and reduced customer acquisition costs (CAC). Depending on your business model and stage of growth, a partner program will likely take on different forms. Why build a partner program for my SaaS business? That’s huge!

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

ProfitWell

DECEMBER 4, 2019

And with the field having undergone a couple of “ knockout expansion years ,” with more revenue pouring into SaaS than ever, it has never been a better time for a young SaaS company. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing.

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

SaaStr

APRIL 30, 2022

Or maybe ARR, depending on your model. Average Revenue per Customer. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. The last kind of constituent here is investors and business owners. MRR, obviously.

SaaS Payments 229

SaaS Payments Metrics Payment Methods Scale 229

ChurnZero

APRIL 27, 2021

A: Grotech is an early-stage investor so many of our companies have only modest revenue at the time we invest, and they are typically still working to tease apart their go-to-market motion. Meaningful inbound leads, even at this early stage, are often a sign that the market is hungry for the product offering.

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Outseta

JANUARY 20, 2020

And working in the property management industry? But Buildium had found product market fit , and although I didn’t know it yet, I was stumbling into a great situation. When I left Buildium five years later we’d grown from a start-up to a business with more than 12,000 customers and $16M in revenue.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

JULY 8, 2020

Aileen Lee: But these are also super… I mean, you were talking about growth stage companies where they’ve got strong product market fit. Jason Lemkin: Anyone post-revenue. Aileen Lee: But I think, yeah, for … I mean, the cloud index is not even post-revenue. That’s way post-revenue.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

Sales Hacker

MAY 31, 2018

The business case for sales development is built on flawless logic and verified by market data. The more time your closers spend taking moonshots, the less sales they actually make. Smart business organizations have long experienced and embraced this principle. What is Sales Development?

Sales Recruiting 47

Sales Recruiting Development Social Media Sales 47

SaaStr

JULY 10, 2021

Craig : Putting the management team together was really around stages of the company. At the beginning, my vice presidents were engineering, and product, and a designer. Making sure we have product market fit was effectively number one. Build the product. Get it into the market. Start getting some feedback.

Sales Hiring 253

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 253

Intercom, Inc.

FEBRUARY 21, 2019

That’s why companies need to do a better job of articulating the value their product provides for prospects – instead of just recapping their product’s function. Most leaders don’t spend enough time recruiting. Every region in the world has very different business models. It’s not one size fits all.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

SaaStr

AUGUST 20, 2019

Since Sameer joined SendGrid at CEO in 2014, the company has quadrupled its revenue, more than doubled its employees, experienced a successful initial public offering and was recently acquired by Twilio in a transaction valued at approximately $2 billion. We were signing up hundreds of new paying customers every month with five sales reps.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

SaaStr

MAY 29, 2020

Prior to Workplace, Christine was Head of America’s for Facebook’s Audience Network and before that spent 5 years as a Group Director across multiple different sales and account teams within Facebook’s mid-market channel. What isn’t likely to be very different is that recurring revenue … recurs.

Scale 220

Scale Sales Recruiting Pricing Leadership 220

SaaStr

OCTOBER 4, 2019

How does Jeppe respond to 3 common concerns VCs have with SMBs: * The price points are so low that it takes huge volume to scale to meaningful revenue? * Serving SMBs in the way that Pleo does is an intensely competitive space, is this a winner-take-all market? How does Jeppe think about when is the right time to move into enterprise?

Scale 121

Scale SaaS Payments SMB Sales Hiring 121