OPEXEngine

AUGUST 31, 2021

Tech debt refers to issues in legacy code that slow the development process, impact developers’ efficiency and productivity, and negatively impact the quality of the final output. It often occurs when software developers and engineers take shortcuts, resulting in design flaws and code that’s harder to maintain than it needs to be.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Intercom, Inc.

MARCH 11, 2021

Working with both individuals and businesses, the team at Later needs to implement tactics from B2C and B2B to ensure they’re always providing the best experience for their users. Businesses are quick to invest resources in acquiring more and more new customers, but that’s not necessarily the best approach.

B2C 118

B2C B2B Scale Strategy 118

User Pilot

JANUARY 30, 2023

In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. They're important for software development to get early feedback, but they usually don't stick around. They include: Innovators.

Technical Review 98

Technical Review Software Review Underperforming Technical Team Education 98

SaaStr

JANUARY 4, 2024

What’s your most recent disclosed investment? joined forces with the incredibly talented Eiso Kant to build the world’s most capable AI for software development. What’s your sweet spot for investing — check size, stage, type of deal? We are currently investing out of our 9th Early Stage fund, a $650M vehicle.

Management 215

Management CTO Hire New CTO AI 215

Mattermark

AUGUST 16, 2017

XFactor Ventures , which is run by full-time female founders investing in other founders ( where Mattermark CEO & Cofounder Danielle is also a partner ), announced Nicole Sanchez, CEO and Cofounder of Credit Hero, has joined the partnership. Join thousands of business professionals reading the Mattermark Daily newsletter.

Software Engineering 40

Software Engineering Benchmarks Software Development Engineering 40

Baremetrics

DECEMBER 28, 2020

What makes the SaaS business model one of the fastest growing markets out there is the convenience of recurring payments and subscription based billing. Investing time into a dunning process means more customer touch points for you, and the beginning of a relationship as well. What is a dunning process?

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105

FastSpring

MARCH 27, 2023

But in working with these enterprises in their corporate l&d teams, and seeing the inefficiencies in the workflows, and and then coming from a sales background, seeing existing operating systems for rev ops, or even DevOps for software development, or marketing, ops, so on and so on. And any business function can operate like that.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

SaaStr

MAY 24, 2019

As for Andrew, he started his first software development company at the age of 18 and has been running Wrike for the last 13 years alongside advisory roles with both Ditto and Appulate. How does the product and what you invest in proactively need to change as you move into enterprise? What are the benefits of starting in SMB?

Sales Hiring 145

Sales Hiring Scale SMB Sales Recruiting 145

Valuize Consulting

JUNE 9, 2022

From an investment standpoint, hiring a Senior CS Operations Leader provides exceptional ROI. As such, they should have previous exposure to and a solid understanding of system administration strategy, including software development tools, practices and methodologies. The primary goal of CS Operations leadership is efficiency.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. Many of these are names that you know, and this is actually the largest we’ve seen in history. I think it’s a really staggering stat. We talked about growth.

Cloud 100

Cloud Scale AWS Machine Learning 100

OpenView Labs

JULY 17, 2019

It doesn’t matter what industry you’re in or what size company you are, software is a critical component—a foundational element. Finally, a CEO who used to be a CIO is well positioned to take full advantage of applying Agile concepts to build and grow a business. It’s a broader and longer game when you’re the CEO.

Technical Review 40

Technical Review Sales Hiring Scale Software Review 40

FastSpring

MAY 20, 2024

Here are Brad’s top recommendations: Have a committed partner like FastSpring to handle the subscription infrastructure so you don’t have to, including: Choosing a partner that’s making the same investments in subscription management that you are. Letting FastSpring handle the subscription infrastructure.

Payments 78

Payments SaaS Payments Merchant Services Payment Solutions 78

Teamgate

NOVEMBER 21, 2018

To my experience, startups are usually technology-focused, in terms of their internal competencies, they are engineers and software developers, but they are lacking the sales and marketing capacity. We were entering a market with a completely new service and a completely new business model.

Scale 68

Scale Interviewing Technical Review B2B 68

User Pilot

APRIL 30, 2024

This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. What are the benefits of the SaaS model?

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

SaaStr

APRIL 16, 2023

Jason : A lot of things I want to chat about with limited time, but I want to talk about business models, because we’re here about scaling revenue. Slack for Business? I don’t think that Yammer had that same software developer core that could get accelerated. We invested a lot in that.

Scale 338

Scale Sales Hiring PayPal Development Team Review 338

How To Buy Saas

JANUARY 24, 2021

You can replace IAAS infrastructure without losing initial investment cost. It is beneficial for businesses of all shapes and sizes. High initial investment cost. Platform as a service or PASS is a solution offered by a vendor in which you get both software and hardware to use over the internet. Cons of Using IAAS.

Software Review 52

Software Review Software Technical Review SaaS 52

Outseta

JANUARY 20, 2020

Having just finished business school, my brain was wired in MBA mode—what were our core competencies as a company? They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

User Pilot

JULY 28, 2023

Pros: More insightful, segmented customer feedback An efficient solution for validating an idea quickly Requires no software development process Cons: No insights on real customer behavior Users can easily ignore or miss an email An email MVP can be used to launch a new feature – scheduling social media posts is a similar idea. #3

Marketplace as a Service 96

Marketplace as a Service Social Media Development Machine Learning 96

Intercom, Inc.

FEBRUARY 4, 2021

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. There’s opportunity in change, already this serial entrepreneur is looking at new business models born out of the current situation.

Transportation 183

Transportation Business Travel Underperforming Technical Team 183

SaaStr

JUNE 10, 2021

So it isn’t just one software algorithm, it’s not a patentable thing, it is the entirety that makes the value for the customer. Is it software? If you are One Medical, what is the business model? How can it be a subscription business when it’s healthcare? Is it delivery? All of those.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

Point Nine Land

OCTOBER 22, 2019

Jack had a background in software development and Rian was working as an IT manager at Gowling, Canada’s largest law firm. Up until this point, Jack and Rian had been dividing up all the tasks between them, including software development, sales, and customer service. The two were looking to launch a startup together.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

SmartKarrot

NOVEMBER 2, 2020

Nearly 5,000 business organizations have a CXO (Chief Experience Officer) confirming that investing in Customer Experience is a top priority.”. And we’ve positioned our product to be ‘the easiest-to-use no-code product adoption software’.”. Alexandra Kovaleva, Marketer, DDI Development.

Retention 21

Retention Outsourcing Services Strategy VP of Engineering 21

SmartKarrot

AUGUST 5, 2021

Organizations are realizing that operations are becoming an essential and foundational part of their business. It has become so important that businesses are willing to invest millions of dollars in developing one. As business models change, so does the need to improve production management.

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. So we kept investing, we knew we were onto something, and little by little we saw our traction improve.

B2B 133

B2B B2C Scale New CTO 133