Sales Enablement, SaaS and Growth

MARCH 23, 2020

Put simply, enduring companies have moats which defend their business model - they are a competitive advantage. There are many examples of businesses with moats and they’re characterised as being difficult to replicate (which is why they’re desirable) - below are several examples: Moat. Subscription business model.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model? This model contrasts the traditional—and outdated—model where users purchase and install software on their computers or servers.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

Intercom, Inc.

MARCH 11, 2021

Working with both individuals and businesses, the team at Later needs to implement tactics from B2C and B2B to ensure they’re always providing the best experience for their users. Businesses are quick to invest resources in acquiring more and more new customers, but that’s not necessarily the best approach.

B2C 118

B2C B2B Scale Strategy 118

SaaStr

JUNE 10, 2021

Ep #402: Mårten Mickos, CEO of HackerOne, explains their innovative approach of packaging customer value derived from a variety of activities into an annually recurring subscription offering that delivers outstanding value to customers while simplifying the buying process and the customer journey. Is it software? Is it delivery?

Outsourcing Services 138

Outsourcing Services Marketplace as a Service Outsourced Development Scale 138

SaaStr

JANUARY 14, 2020

We had run around the world and we would show up to a company using technology in some interesting way and we would teach them for four, maybe five days straight, and that was our business model. So we kept investing, we knew we were onto something, and little by little we saw our traction improve.

B2B 132

B2B B2C Scale New CTO 132

FastSpring

MARCH 27, 2023

But in working with these enterprises in their corporate l&d teams, and seeing the inefficiencies in the workflows, and and then coming from a sales background, seeing existing operating systems for rev ops, or even DevOps for software development, or marketing, ops, so on and so on. And any business function can operate like that.

Payment Solutions 105

Payment Solutions Payment Services SaaS Payments VP of Engineering 105

Outseta

JANUARY 20, 2020

Having just finished business school, my brain was wired in MBA mode—what were our core competencies as a company? They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SmartKarrot

NOVEMBER 2, 2020

“As a SaaS company, customer retention is important for us to keep the flywheel active since existing customers are what keep every other process in our business self-sufficient.”. Customer retention in the case of our company is majorly reducing refunds and increasing subscriptions could reflect customer retention.”.

Retention 21

Retention Outsourcing Services Strategy VP of Engineering 21