Intercom, Inc.

MAY 13, 2021

A great customer success team will help you to better understand your customer’s needs, identify what “success” means to them, and in turn, help your customers realize the value of your services, creating a more successful outcome for both their team and yours. Riding the hyper-growth wave. “Why do you have playbooks?

Customer Success 177

Customer Success Scale Sales Hiring Strategy 177

FastSpring

JULY 26, 2024

With so many marketing channels to manage to promote your game, combined with the complexity of monetizing your games on multiple platforms, in PC marketplaces, or even D2C via your own webshop, your head might be spinning keeping up with where to focus your efforts. But then also the business model of games different.

Development 158

Development Strategy Marketing Forecasting 158

SaaSX

FEBRUARY 26, 2020

Today’s digital marketplace is a vast and wild place. Consider this: A business that’s best suited to a channel partner program is a business that’s already dealing with a full deck (read: already well established). It can get a little lonely out there. But don’t worry––we can help you jumpstart the process. . Ask yourself: .

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

ProfitWell

MAY 21, 2019

Ari Wells is the VP of Product Marketing at cloud service mogul Akamai. Finding proper market fit should be part of any business model as it’s the place where customer acquisition happens in the early stages of your company. You have to look at the marketplace and understand how people are actually finding their success.

Product Marketing 70

Product Marketing Marketing Development Team Review Technical Review 70

How To Buy Saas

SEPTEMBER 23, 2024

The Software-as-a-Service business model has gained a lot of popularity in the last few years because of its low entry barrier, flexibility, and scalability. The SaaS business space is constantly evolving, and it is welcome to new ideas and innovations that can change the world and provide effective solutions.

SaaS 52

SaaS Marketplace as a Service Market Research Pricing 52

Point Nine Land

OCTOBER 22, 2019

Both Jack and Rian had tech backgrounds and at the time were providing consulting services to the legal industry. Law practice management software existed, but it required on-premise service and tens of thousands of dollars in annual upkeep, which meant only the big law firms had access to it. Again, this was 2007.

Technical Review 40

Technical Review Scale Sales Hiring Business 40

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. The purpose of this piece of writing is to extend the 7 Powers framework to examples from modern b2b and software-centric businesses.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SmartKarrot

MAY 9, 2022

Not only does fostering innovation help encourage employees to bring their best ideas forward, but it also ensures that your company will stay relevant in the marketplace no matter how much the world changes. Your job is to lead and champion innovation within your business model by empowering your team to take risks for the greater good.

Innovation 10

Innovation Scale Marketplace as a Service Customer Success 10

Sales Hacker

MAY 13, 2025

he was responsible for the operation of the global advertising marketplaces organization. Learn more at [link] The GTM Podcast The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. He served as Chairman and CEO of the company until its acquisition by Yahoo! in July 2007. At Yahoo!,

AI Search 71

AI Search AI ChatGPT Software Review 71

Unbounce

JUNE 16, 2020

Depending on your business model and stage of growth, a partner program will likely take on different forms. These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. Harry Stebbings.

SaaS Payments 293

SaaS Payments Scale Payment Services Payment Solutions 293

FastSpring

MARCH 27, 2023

Stream the full interview below or find it wherever you listen to podcasts. And I just started a consulting business, it was a service business. Were interviewing larger customers, figuring things out, and they were in Houston. Ryan Austin 15:53 Yeah, we don’t do any service whatsoever.

Payment Solutions 136

Payment Solutions Payment Services SaaS Payments VP of Engineering 136

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. I don’t want to be $10 in services for every $1 in software.”

Payment Methods 263

Payment Methods Merchant Services Scale Payments 263

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years.

Subscription 114

Subscription Payment Features Scale Underperforming Technical Team 114

Sales Hacker

MARCH 2, 2020

You don’t have to be subservient, forfeit your self-respect, or fake enthusiasm about your product or service. In today’s crazy marketplace, new sales strategies are needed to penetrate these big accounts. It’s also changed the way consumers operate in the marketplace. And, you never have to lie! Jeff Haden.

Scale 143

Scale Sales Hiring Sales Recruiting Payment Methods 143

Intercom, Inc.

FEBRUARY 21, 2019

I caught up with Ryan for a conversation that ranged from how to articulate your value to educated customers to why he tries to schedule one job interview per day. Ryan is constantly interviewing candidates , because if there’s someone out there who’s better than the current team he’s assembled, he wants them on that team. Ryan: Sure.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123

Sales Hacker

APRIL 29, 2025

The GTM Podcast The GTM Podcast is a weekly podcast featuring interviews with the top 1% GTM executives, VCs, and founders. One is we delight the customer and we make a lot of money through a business model. To thinking about what to build, how to build it, and whether to endure in the marketplace, if that makes sense.

AI Search 85

AI Search AI Sales Hiring Underperforming Technical Team 85