Remove Business Model Remove compliance Remove Retention
article thumbnail

Approaching Half a Million Customers: How to Win in SMB with BILL CEO and Founder René Lacerte

SaaStr

With a trillion in payment volume coming through BILL in the last five years, managing the payment and compliance engine has required an ongoing effort of a sizable team. From day one, they considered having a viable business model, so they didn’t wait to build it. At BILL, logo retention is 86% in the first 90 days.

SMB
article thumbnail

The Great IPO Awakening: What 2025’s Surprisingly Hot Market Means for B2B Companies

SaaStr

Revenue Quality Score What It Is : Percentage of revenue that’s recurring, predictable, and expanding The Benchmark : 85%+ should be recurring with 110%+ net retention Why It Matters : Public investors pay premiums for predictability. at $47-55 range, priced at $40 Current Performance : +250.4%

B2B
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Do SaaS Companies Actually Make Money from Payments?

USIO

In a recent academic paper published by Springer, researchers noted that: “Usage-based pricing models align a provider’s growth with customer success, increasing both revenue potential and long-term retention.” — SpringerLink, Software Product Management and Pricing Models In other words: more usage = more transactions = more revenue.

article thumbnail

Embedded Payments and Their Role in Subscription Commerce

USIO

Why Embedded Payments Are a Game-Changer for Subscription Businesses 1. Frictionless Billing, Better Retention In the subscription world, every billing cycle is a chance to impress—or lose—a customer. Failed payments, expired cards, or clunky checkout flows can tank retention fast. Embedded payments remove the friction.

article thumbnail

Mastering Growth in the AI Era: How to Stand Out, Acquire Customers, and Raise VC Dollars with B Capital, Zetta, and Glasswing

SaaStr

They use AI for price discoverability and optimization, with a setup that drives annual retention. This represents an under-recognized opportunity for B2B AI startups focusing on compliance, risk management, and administrative controls. Large enterprises have an immediate need for governance solutions to handle AI at scale.

article thumbnail

What is Vertical SaaS?

Stax

Horizontal SaaS Vertical SaaS Horizontal SaaS Target Audience Built for businesses in a specific industry or niche (e.g., Functionality Vertical solutions are built with industry-specific workflows and compliance needs in mind. Q: Why is Vertical SaaS considered a profitable business model?

article thumbnail

Master merchant: Definition, types, and examples

Payrix

This setup is commonly used in marketplaces, software platforms, or businesses that facilitate payments for a network of sellers, service providers, or smaller businesses. The master merchant simplifies the onboarding process for sub-merchants by handling the complexities of payment integration, security requirements, and compliance.