Chart Mogul

MARCH 9, 2020

CEO Joel Gascoigne tells us about the decision to invest in new analytics tools and how Buffer sustained long-term growth thanks to growing their ARPA. Buffer’s mission is to empower their customers to build their brand and engage their audience on social media. The unreliable data was slowing the whole team down.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

ProfitWell

JANUARY 24, 2020

We know brand awareness is important, but are you going too far? We know the idea of “brand affinity” has been this sort of buzz-worthy, industry-trending topic. getting people to actually like their brands. So they dropped a blog post all about the common problems that marketers face when focused too much on brand affinity.

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

ProfitWell

DECEMBER 6, 2019

What’s the return on investment of your mom? What about the ROI of spending time with your family, friends, or kids? How many CSMs should you hire? We also have an episode of the ProfitWell Report that looks at the data from almost 2,000 companies to uncover how customer success impacts retention and churn, linked here.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

Point Nine Land

APRIL 9, 2021

Having invested in 9 B2B marketplaces and gathered data from 20+ different investors, here are our findings on what it takes to raise money in 2021 for B2B marketplaces. Before we dive into the details, it’s worth noting a couple of things: A majority of the data points (particularly at the seed stage), were from European VCs.

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Natalia Luneva

APRIL 30, 2021

For example, we ask people an array of questions on ‘restaurant marketing’ and then use the answers and data to write data-driven articles. Of course, our team is involved to an extent, and we have an external part-time moderator for support. But mostly our members help each other, and it works like a charm.

Marketing 98

Marketing Social Media SaaS New CTO 98

BetterCloud

MAY 17, 2021

Secondarily, I had a chance to chat with [CTO Jamie Tischart ] even before he joined the company. I can talk to someone and get advice with little effort and investment, but at the end of the day, will you take the chance on me? I’m sure many QA candidates that we want to hire have several options to choose from.

New CTO 52

New CTO Part-Time VPE CTO Coach CTO Hire 52

SaaStr

FEBRUARY 15, 2023

Look at your install base, do a data analytics exercise, and understand your free and paid customers. Let the customer buy through their preferred channel.” – Kim Walsh Data: If you’re serious about building a PLG company, you need a robust, unified data platform. The next hiring focus should be growth marketing.

Scale 206

Scale Sales Hiring CTO Hire Scaling 206

SmartKarrot

AUGUST 16, 2022

In QBR meetings, you can notice any signs of distrust in the brand. Customers choose a product with one goal, and this goal evolves over time. These annual executive business meetings are a wonderful time to discuss contracts. The idea is to provide customers with value to keep them invested with the company.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

Sales Hacker

JUNE 12, 2020

How to overcome no brand in market. How to overcome no credible timing event. How to overcome no brand in market (01:23). ? How to overcome no brand in market (01:23). First and foremost, overcoming no brand in market. This is a relationship worth investing in. How to overcome limited sales support.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. If you're generating something that's brand new, like a brand new category, nobody understands about it. You need to invest at least a year or even two years. That will never work.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

MARCH 12, 2019

When I was a couple of years into my tenure at Oracle, I moved down to Latin America to Argentina, sight unseen actually, and built out a telesales group in Argentina and then later in Miami, hiring about 100 people from 11 different countries and that early building experience really whet my appetite. I came back to North America.

Scale 178

Scale Enterprise Scaling Sales Hiring 178

SaaStr

AUGUST 15, 2020

I mean, wouldn’t it be something, if you could show up with a script of exactly what the customer needed and wanted based on the data in the technology to help them do better, go farther, move faster, right? Is it wanting to control their brand? And you see it on those data and eCommerce, our jaws dropped, right?

Payment Methods 209

Payment Methods Merchant Services Scale Payments 209

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. ” And so I tried it initially, I think it was toward the end of my time at Google actually.

CTO Coach 127

CTO Coach Sales Hiring Sales Recruiting CTO Hire 127

SaaStr

NOVEMBER 21, 2019

Join this panel of investors from Connect Ventures, Blossom Capital, Dawn Capital, The Family, and Indico Partners as they provide an overview of the current investment landscape, and discuss whether the seed stage is emerging as the new Series A. We are a $50 million fund based in Lisbon, and we invest mainly in seed stage.

New CTO 143

New CTO Sales Hiring B2C CTO Hire 143

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. When do we actually achieve a great customer experience in our brands ? By definition, it’s software that allows you to create, manage, and share your brand’s content.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Intercom, Inc.

JULY 21, 2022

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. They had occasional advertising here and there.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

AUGUST 18, 2020

REGIE uses artificial intelligence to create entire outbound, inbound, and even followup sales campaigns faster using over one billion rows of performance data across 75 industries. Now, I gave a one-liner on what ADARA is, but in your words tell us what is the company, tell us what is a data cooperative. So what do we do, right?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Outseta

NOVEMBER 19, 2019

And many CEOs simply fail to understand the nuances of the role and the future building benefits of marketing investments made in areas like “brand” where the return on investment is not immediately recognizable on the balance sheet. This is empowering and allows me to execute at a dramatically fast pace than I otherwise could.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. It was pretty interesting. Ross : No, the integration space.

Technical Advisors 158

Technical Advisors Scale Sales Hiring Sales Recruiting 158

OPEXEngine

NOVEMBER 11, 2020

Our renewal rate looked great, but as we began to dig into data, we realized it was because of our CS team and their high levels of service—it wasn’t necessarily a reflection of our software, our product/go-to-market fit, or the pain we were solving in the market,” he says. It’s the marriage of quantitative and qualitative data,” says Marcus.

Startup 91

Startup Scale Systems Review Technical Review 91

Andreessen Horowitz

NOVEMBER 28, 2023

I didn’t see the company as this consumer brand long term. We were talking to Sean Place, who was the co founder and CTO, and it turned out that they were just giving gift cards to these drivers, but they had no way to authorize the right transaction at the right time for the right amount. They needed it to happen faster.

Merchant Services 73

Merchant Services Payment Methods Payments Payment Solutions 73

Hull

JANUARY 22, 2019

The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. And with that, more data disintegration.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Andreessen Horowitz

MARCH 20, 2024

You have to decide what data you are going to train on it, what kind of fine-tuning you are going to do. Everyone has their own data sets. You were CTO at Facebook at the time where social was emerging, and then right when the platform shift to mobile was taking place, right? You’ve got to think about taxes.

AI Search 139

AI Search AI Artificial Intelligence Scale 139

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? We're going to talk about why you invest in what you invest. You can invest in things.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

OnStartups

JULY 7, 2021

And I think part of it's because you've been in the game for a while and you're incredibly successful. Is your title CTO? Dharmesh: Yes, CTO. How do you have time to have your hands in all this different stuff? We're going to talk about why you invest in what you invest. You can invest in things.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40