SaaStr

NOVEMBER 11, 2022

Your core models for sales, for marketing spend, for hiring and engineering and product. Because this could happen to any business here. Okay, give us 7% for one hour of a designer’s time. But YC is not that… And listen, I’m not into brands. And the best CTO I know in the world is the CEO.

Outsourcing Services 180

Outsourcing Services Banking CTO Hire New CTO 180

SaaStr

FEBRUARY 25, 2020

Here’s what SaaS businesses need to know about simplifying sales tax. Software as a Service is currently taxable in about one-third of US states, and that number is only growing as outdated state sales tax laws slowly catch up with the way we’re doing business today. . hiring in-house talent). Identify and mitigate risks.

Merchant Services 166

Merchant Services Scale Technical Review Sales Hiring 166

SaaStock

MARCH 29, 2019

Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. Work on developing your brand.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

DECEMBER 21, 2021

It’s been 10 years since co-founders Eoghan McCabe , Des Traynor , David Barrett , and Ciaran Lee sat in a small Dublin coffee shop and dreamed of making internet business personal, and we’re still every bit as excited. Zanade Mann , founder of Black Women’s Business Collective. Will Larson , CTO of Calm.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Casey Accidental

FEBRUARY 8, 2022

Membership includes participation in 3 cohort-based programs per year where you will learn how to solve a key business challenge. Programs are 4-6 weeks in length, part-time, and held in a virtual format, guided by an executive. Harsh Sinha , CTO at Wise, formerly PayPal, Ebay. Real problems require real depth.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

SaaStr

DECEMBER 3, 2020

To date, they have raised over $73M from some of the best in the business including Sequoia, Kleiner Perkins, General Catalyst and Point Nine to name a few. When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Let’s go do it.

Scale 167

Scale Sales Hiring Sales Recruiting Sales 167

ChurnZero

DECEMBER 9, 2022

But promotional paths are a-changing, according to a time-series by Spencer Stuart summarized in Harvard Business Review’s “ Finding the Right CEO.” I think it’s changing, and the Spencer Stuart data in Harvard Business Review show that it’s changing too. We hire a third-party firm.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Chart Mogul

MARCH 9, 2020

Buffer’s mission is to empower their customers to build their brand and engage their audience on social media. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform. MRR numbers were changing all the time.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Kellblog

JANUARY 29, 2020

pre-seed, seed, seed-plus [1]) and one of the things I’ve noticed is that many founders cannot clearly, succinctly, and confidently answer some basic questions about their businesses. ” I’m admittedly fanatical about this, but I want to know what it says on the target buyer’s business card [3].

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

ProfitWell

JANUARY 24, 2020

We know brand awareness is important, but are you going too far? We know the idea of “brand affinity” has been this sort of buzz-worthy, industry-trending topic. getting people to actually like their brands. So they dropped a blog post all about the common problems that marketers face when focused too much on brand affinity.

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

Natalia Luneva

APRIL 30, 2021

Of course, our team is involved to an extent, and we have an external part-time moderator for support. 5 Sebastian Schaeffer, CTO at dofollow.io (B2B PR SaaS) says: “ Our community is primarily on Facebook and Linkedin and it has been live for over a year. But mostly our members help each other, and it works like a charm.

Marketing 98

Marketing Social Media SaaS New CTO 98

ProfitWell

DECEMBER 6, 2019

The question is not whether a CSM is a valuable asset to a SaaS business, but rather, how valuable are they? How many CSMs should you hire? Sprinklr scooped up the social advertising business this week in a perfect complement to what Sprinklr has been building for the past decade: one platform for customer experience management.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

SmartKarrot

AUGUST 16, 2022

Most businesses must get this a lot- Are you implementing QBRs and EBRs regularly? Why do some experts consider QBRs to be a waste of time? The Quarterly Business Review is a quarterly business meeting where stakeholders meet to discuss KPIs and goals. QBRs aim to determine whether business goals are met or not.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 132

Scale Sales Hiring Sales Recruiting Technical Advisors 132

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 151

Sales Hiring Sales Recruiting CTO Hire Scale 151

Chart Mogul

MARCH 9, 2020

Buffer’s mission is to empower their customers to build their brand and engage their audience on social media. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform. MRR numbers were changing all the time.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Point Nine Land

APRIL 9, 2021

To add to this, B2B marketplaces tend to have various different business models (commission, SaaS, not monetizing in the beginning), which makes it very difficult to come up with one-size-fits-all metrics for each funding round. As a result, we could not collect as many data points as we do for our SaaS napkin. Team ???????????

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

SaaStr

MAY 2, 2019

Vlad will highlight what defines success in each stage of the growth journey, and how to create a winning business with the right product, team, and culture. Jonathan: And you describe yourself as a technologist first, or a business person? When the founder is a technologist versus a business leader? Jonathan : Hotel business?

Scale 139

Scale Business Sales Hiring CTO Hire 139

SaaStr

SEPTEMBER 18, 2020

376: In part two, ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. You start this business. They’ve invested in all of these other businesses.

Sales Hiring 240

Sales Hiring CTO Hire Scale Investment 240

SaaStr

APRIL 16, 2019

Going above and beyond, being thoughtful and we try to say, how do we infuse Southern hospitality into our brand and make that a differentiator rather than being stressed about the fact that there are some negatives of being where we are. We ended up signing that contract in the uber back to the airport on the way home.

CTO Hire 152

CTO Hire Travel Underperforming Technical Team CTO Coach 152

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Sam’s Corner [28:45]. Show Introduction [00:10]. What is LinkSquares?

Scale 108

Scale CTO Hire Scaling CTO Coach 108

Sales Hacker

JUNE 12, 2020

How to overcome no brand in market. How to overcome no credible timing event. How to overcome no brand in market (01:23). ? Business starts with “busi” (23:00). ? This is all about those David and Goliath situations we all face early on in our business. How to overcome no brand in market (01:23).

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 161

Scale Enterprise Scaling Sales Hiring 161

SaaStr

AUGUST 15, 2020

If everybody’s just doing a little sliver of the work, how do you roll it up into a meaningful business case? I mean, maybe you do, but I don’t know anyone right now with extra money, time, or people, right? They don’t know enough about their client, they don’t understand the business.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. What number are you trying to move over time?” Excited to be back emceeing.

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Mucker Capital

APRIL 6, 2023

Are there types of companies, market segments, industries, or business models where PLG does not make sense? Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. Currently she's Executive in Residence with Reforge and advising other companies.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

SaaStr

APRIL 9, 2019

Flexible integration with any other software, hardware or business workflow applications. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Mallun Yen : And so, what led you to decide, that okay, my first 33 hires are going to be engineers?

Sales Hiring 127

Sales Hiring Scale CTO Hire Marketing 127

Intercom, Inc.

JULY 21, 2022

Intercom was created out of an epiphany in a small Dublin coffee shop because we realized that the impersonal, transactional way of doing business online just wasn’t cutting it for customers anymore. Ever since the beginning, our mission has been to make internet business personal, and the podcast has played a big role in that.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Neil Patel

JULY 7, 2021

Experience is kind of the holy grail when it comes to customer interaction, from marketing and sales to customer service and brand loyalty. When do we actually achieve a great customer experience in our brands ? By definition, it’s software that allows you to create, manage, and share your brand’s content.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

OpenView Labs

JULY 2, 2020

In this brand-new report, we finally answer the question “Freemium or free trial?” After four months of an unprecedented global crisis, SaaS companies are bouncing back while product led growth businesses are trading at almost 2x higher revenue multiples they started with. Now’s the Time to Revisit Your Pricing.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

ProfitWell

JANUARY 2, 2020

The most important distinction you can make between different customers is whether your company is selling to individual customers (B2C) or to businesses (B2B). Your relationship with businesses is functionally different from your relationship with individual consumers. Contract length. B2C contract length.

B2C 52

B2C Subscription Payment Features Payments 52

SaaStr

NOVEMBER 21, 2019

So one qualitative is when the customers love the product and the metrics for measure the love is phenomenal engagement, great retention, let them expand dynamics into the customers, growth led by expansion MRR more than the new business MRR, and ideally negative share. I mean, there’s successful businesses on both sides.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142

SaaStr

APRIL 18, 2019

My father was an entrepreneur, but he was building pump companies, very different businesses. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. And at that same time I met two Stanford computer science students.

Sales Recruiting 162

Sales Recruiting VP of Engineering Scale SaaS Payments 162

Andreessen Horowitz

NOVEMBER 28, 2023

Seema: You’ve got about three phases in the business model. I didn’t see the company as this consumer brand long term. And that’s where we ultimately decided that we shut down the kind of direct to consumer business and just focused on infrastructure. So we didn’t have product market fit for that.

Merchant Services 75

Merchant Services Payment Methods Payments Payment Solutions 75

Upscope

JANUARY 5, 2020

For some folks it’s mainly a messaging exercise, while others associate it very closely with branding. It’s how you differentiate your brand in the mind. Positioning focuses on the perceptions of the prospect not on the reality of the brand. Positioning focuses on the perceptions of the prospect not on the reality of the brand.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

AUGUST 22, 2020

And so, when thinking about yesterday’s workplace, which is really important to touch on before we get into the future workplace, you have built workplaces for some of the most iconic brands in the world; Pinterest, Zynga, Tesla, what has been your experience? I just actually don’t know how you would run a business.

Sales Recruiting 144

Sales Recruiting Cloud CTO Hire Scale 144