User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Sign-up form of Userpilot. Here are the trends to watch out for in 2024.

SaaS Payments 101

SaaS Payments Trends Payment Solutions Payment Methods 101

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. What is a digital adoption platform? Book the demo!

SaaS 97

SaaS Onboarding Pricing Mobile 97

User Pilot

MARCH 25, 2024

TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Tracking customer sentiments provides insights that help you make product improvements, enhance the customer experience , and boost customer satisfaction. Create surveys code-free with Userpilot! NPS survey created with Userpilot.

Social Media 98

Social Media Software Review Technical Review Machine Learning 98

User Pilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? We also explain: How product funnel differs from marketing and sales funnels. Why it is important for your product management efforts. The typical stages in a product funnel are Awareness, Interest, Consideration, Purchase, Retention , and Loyalty. Book the demo!

Social Media 91

Social Media Sales Funnel Acquisition Retention 91

User Pilot

MARCH 27, 2024

The secondary navigation of your website or application can make or break product engagement —that’s how essential it is. Secondary navigation is essential to enhance feature accessibility, streamline the user journey , optimize space, and increase feature adoption. What is secondary navigation? Shopify’s huge combined menu.

User Experience 102

User Experience Pricing Engagement Mobile 102

User Pilot

APRIL 10, 2024

TL;DR A knowledge base is a centralized library that offers access to helpful information about a product or service. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. A knowledge base created with Userpilot.

Software Review 89

Software Review AI Search SaaS Technical Review 89

User Pilot

MARCH 17, 2024

It will give you a better understanding of the type of metrics to monitor in your dashboard and help you draw product growth insights from them. The top 5 analytics tools are Userpilot , Amplitude , Mixpanel , Google Analytics, and PowerBI. Userpilot is the best tool for predesigned and custom dashboard visualization.

Social Media 91

Social Media Data SaaS Scale 91

User Pilot

JULY 31, 2023

Use interactive walkthroughs to improve feature adoption and drive value. How to improve retention marketing tactics with Userpilot: Create personalized experiences with Userpilot’s advanced segmentation. This effect drives users to complete your checklist, experiencing the benefits of your product in the process.

Retention 96

Retention Strategy Marketing SaaS 96

User Pilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. Feature releases make products more useful and valuable for users. Userpilot feature announcement.

Underperforming Technical Team 84

Underperforming Technical Team Sales Recruiting Social Media Onboarding 84

User Pilot

JANUARY 14, 2023

Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. Announcing new features and product updates to let your users know what changed (if any) and guide them to use the new features.

Education 98

Education SaaS Onboarding Customer Success 98

User Pilot

JULY 31, 2023

In this article, we discuss Pendo’s use cases, main features, pricing, limitations, and how it can help your product grow. We also have a quick look at Userpilot as a worthy Pendo alternative. TL;DR Pendo is a product growth platform for product , marketing , customer success , and UX design teams. What is Pendo?

Underperforming Technical Team 88

Underperforming Technical Team AI Scale Onboarding 88

User Pilot

APRIL 26, 2023

Use data analytics to track and improve product adoption , analyze customer behavior to make product improvements, and predict and prevent churn. Userpilot is the best customer data platform for SaaS with powerful features that make analysis easy. Get a Userpilot Demo here. Feature tagging in Userpilot.

Data 98

Data Data Analysis Software Review SaaS 98

User Pilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. You should also collect event data at the adoption stage to analyze customer behavior. Tag features and custom events let you track feature usage and adoption progress. What is event data?

SaaS Payments 90

SaaS Payments Data Payment Solutions Payments 90

User Pilot

AUGUST 5, 2023

How can you leverage data tracking to get product growth insights ? Analyzing data is the key to achieving customer success and product growth. The six key metrics to measure are conversion rate, activation rate, product adoption rate, retention rate, average revenue, and customer lifetime value. What is data tracking?

Data 94

Data Customer Lifetime Value Underperforming Technical Team Data Analysis 94

User Pilot

MAY 31, 2023

Not sure how to measure product adoption or what metrics to track? Product adoption is key to creating loyal users for your SaaS and it’s important to track it regularly. TL;DR Product adoption refers to the process by which customers integrate a new product into their daily lives or business operations.

Metrics 92

Metrics Customer Lifetime Value Churn Retention 92

User Pilot

FEBRUARY 28, 2023

Which are the best user adoption strategies for driving growth in SaaS? In this article, we cover 14 actionable strategies and discuss how using product analytics can help enhance the success of each one. TL;DR User adoption happens when users learn how to use a product and discover its value. What is user adoption?

Strategy 92

Strategy Software Review Business SaaS 92

User Pilot

NOVEMBER 21, 2023

Product analytics Hubspot can help you to make data-driven decisions about your product development and marketing needs. From understanding customers to driving sales, analytics is a crucial tool for modern product managers. In this article, we examine what you can achieve with the product analytics software from Hubspot.

Management 98

Management Software Social Media Trends 98

User Pilot

AUGUST 16, 2023

A user retention playbook will keep your customers happy and continue using your product for longer. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. When developing your product , address app performance issues to improve user retention.

Retention 98

Retention Social Media Customer Lifetime Value Churn 98

User Pilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. A user has reached ‘adoption’ when they start paying for your services. Ready to get started? Ready to get started?

Customer Lifetime Value 89

Customer Lifetime Value SaaS Innovation Underperforming Technical Team 89

User Pilot

JUNE 2, 2023

Product adoption metrics tell you how well your platform is performing. By regularly tracking them, you can improve your in-app experience and drive higher feature adoption —which translates to more retention and customer loyalty. In this article, we dived into 13 important adoption metrics to measure.

Metrics 88

Metrics Customer Lifetime Value Churn Onboarding 88

User Pilot

AUGUST 5, 2023

Are your NPS passives holding your product or service’s growth back? NPS (Net Promoter Score) passives are customers who have moderate feedback about your product but are not enthusiastic supporters. Passives give a score of 7 – 8 and are moderately satisfied with your product but lack the passion of the promoters.

Scale 95

Scale Retention User Experience Strategy 95

User Pilot

FEBRUARY 24, 2023

Are you wondering if Appcues offers the right analytics functionality for your product? We also show you how it stacks against Userpilot analytics in case you’re considering alternative products as well. Userpilot is an alternative adoption tool that offers more comprehensive analytics features at a lower price point.

Software Review 95

Software Review Engagement Onboarding Pricing 95

User Pilot

JULY 30, 2023

Identifying power users for product launches and sending targeted messages highlighting the benefits. The top tools you can consider for marketing automation segmentation: Userpilot is a product adoption tool for enhancing user experiences through in-app messaging and personalized journeys. User segmentation in Userpilot.

Scale 94

Scale Marketing Onboarding User Experience 94

User Pilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Let's jump right into it!

Software Review 97

Software Review Underperforming Technical Team Technical Review Systems Review 97

User Pilot

APRIL 11, 2023

Using checklists and interactive walkthroughs to drive product adoption. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. Customers who successfully address their pain points with your product will stick with you. Userpilot Resource Center.

Retention 97

Retention Automotive SaaS Customer Lifetime Value 97

User Pilot

FEBRUARY 26, 2023

Renewal playbooks help customer success managers to improve customer retention and satisfaction, boost product adoption , and manage the renewal process more effectively. The renewal process begins immediately after a user signs up for your product. As such, the playbook first ensures increased product adoption.

Customer Success 94

Customer Success SaaS Retention Education 94

User Pilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. It improves customer experience, increases retention, and drives product growth. In this article, we cover: Why user segmentation is essential for product managers. From that, product teams can deliver better product offerings.

Management 95

Management Software Review Social Media Onboarding 95

User Pilot

MARCH 27, 2023

So Arjoon Talukdar, Senior Product Manager at The Room, decided to find a way to solve this problem – and improve the CV upload rate. He stumbled upon Userpilot , and decided to go with it to build in-app onboarding for The Room users, to push more of them to upload their CVs.

Web Development 96

Web Development Web Developers Software Engineering Onboarding 96

User Pilot

JANUARY 30, 2023

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? Improving feature adoption is easier said than done. They include innovators, early adopters, early majority, late majority, and laggards.

Technical Review 93

Technical Review Software Review Underperforming Technical Team Education 93

User Pilot

JULY 31, 2023

What does a product marketing manager (PMM) do? Chances are you already know their broad responsibility is to develop and implement a marketing strategy roadmap for a specific product. TL;DR The product marketing manager role (PMM) is primarily responsible for a product’s positioning, messaging, and branding.

Product Marketing 92

Product Marketing Management Marketing Customer Lifetime Value 92

User Pilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. Userpilot can help you implement effective customer acquisition strategies to drive sustainable growth. How Clearcalcs improved user activation with Userpilot. In-app strategies for converting free or trial users to paying customers.

Acquisition 104

Acquisition Strategy Social Media Underperforming Technical Team 104

User Pilot

AUGUST 6, 2023

Your marketing automation tool can help you score and qualify leads based on their activity inside the product. Userpilot allows teams to automate in-app user onboarding and feedback collection. For example, you can use marketing automation tools to score your leads based on their interactions with the product. How do you do it?

Marketing 92

Marketing SaaS Social Media Onboarding 92

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in! Book the demo!

AI Search 97

AI Search AI Payment Solutions ChatGPT 97

User Pilot

JANUARY 29, 2023

What do good product experience examples have in common? In the era of unprecedented customer power, good customer experience is the key to successful product growth. This article considers what product experience is. Good product experience is a key part of the product-led growth approach.

Business 98

Business Social Media Underperforming Technical Team Onboarding 98

User Pilot

MAY 3, 2023

TL;DR Pendo onboarding is a set of features you can use to help your users experience product value and become competent users. Pendo analytics enables you to track user engagement with onboarding guides as well as their impact on the product and business goals. Want to see Userpilot in action? What is it? Read on to find out!

Software Review 97

Software Review Onboarding Pricing Engagement 97

User Pilot

JULY 20, 2023

The main reasons for customer churn are: Bad product-customer fit. Reducing customer churn rate with Userpilot: Monitor in-app user behavior to predict churn. Book a demo with Userpilot to learn more. Building in-app CSAT survey with Userpilot. Features heatmap on Userpilot. Poor onboarding. Bad customer service.

Churn 90

Churn SaaS Payments Payment Solutions Payments 90

User Pilot

APRIL 20, 2023

Improving product adoption is a pivotal part of any product manager’s job. To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. What is product adoption?

Customer Lifetime Value 80

Customer Lifetime Value Onboarding Retention Innovation 80