SaaStr

FEBRUARY 6, 2024

It likely will in fact create conflict if you add a separate sales team to sell adding fries to the order. You really need a separate sales team almost on Day 1 here. Maybe it can start off as founder-led sales, but you need a totally distinct team. They get a few sales, but nothing like what they expected.

Scale 222

Scale New CTO CTO AI 222

SaaStr

JUNE 25, 2023

Sometimes, a non-technical CEO is so great at sales and the vision that sheer force of will allows them to sell several million of a product that just isn’t there, or isn’t very good. A great CTO usually can solve this problem just in time to save the customers, but without one, revenue stalls. Can sell but can’t build great software.

Startup 205

Startup New CTO CTO Investment 205

SaaStr

OCTOBER 28, 2019

Well, we did the heavy lifting and highlighted a few here for you… Marianna Tessel, Intuit CTO + Cathy Polinsky, Stitch Fix CTO + Robin Ducot, Survey Monkey CTO. We’re especially excited about this all-star, CTO panel from three publicly traded companies. appeared first on SaaStr.

New CTO 100

New CTO CTO Scale Engineering 100

SaaStr

FEBRUARY 7, 2023

The goal is to help each other learn something new, find mentorships, create partnerships, and exchange strategies. with Aashish Krishna Kumar, Head of GTM at Togai Sales Enablement 2.0 – Elevate Rep Performance with Divanshu Goyal, Sales at GTM Buddy Common scaling pains for SaaS businesses and how to overcome them.

VP of Engineering 246

VP of Engineering Technical Cofounder Outsourcing Services CTO Coach 246

SaaStr

JANUARY 18, 2022

I thought my sales team would leave quickly. My VP of Sales and the team stayed for 2.5 Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. You may be asked to own new stuff beyond just what your company / app does. You don’t have to work as hard. See previous point. And it is hard to predict.

Payment Solutions 345

Payment Solutions Payments New CTO Payment Services 345

SaaStr

OCTOBER 29, 2021

Some leaders like Slack have seen the same, but most Cloud leaders at scale with high NRR end up getting more and more of their revenue from their existing base, not new customers. Rather, it uses overage events to trigger a call from sales to buy more. #4. CEO Spencer Skates owns 8.5%, CTO Curtis Liu 8.0%. This is rare.

Scale 272

Scale CTO Hire New CTO CTO 272

SaaStr

NOVEMBER 18, 2020

Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? Probably because you, like so many other SaaS companies out there, didn’t even know you had to collect and remit sales tax. Sales tax laws across the United States are pretty inconsistent, especially for SaaS solutions.

SaaS 163

SaaS New CTO Sales CTO 163

SaaStr

FEBRUARY 15, 2021

There’s a slide I see again and again from start-ups: 2 of the early sales reps are at 100% of quota, sometimes 150%-200%. So why so often, do only 2 of the first 8-10 sales reps perform? They get CTO training. Usually, this is sort of solved when you find a strong first VP of Sales. Simplify your sales process.

Scale 342

Scale CTO Hire Sales Hiring New CTO 342

SaaStr

SEPTEMBER 12, 2021

“Mastermind Masterclass: The SaaS Org Chart by Series with David Sacks” David Sacks, founder of Craft Ventures and Yammer, and ex-COO, leads us on a new Mastermind class on opening day. #2. “Mastermind Masterclass: The Most Common SaaS Sales Potholes and How to Avoid Them with Mark Roberge” Masterminds seem popular!

Scale 246

Scale New CTO CTO B2C 246

SaaStr

MARCH 7, 2021

Yes, you can manage the sales team yourself. Cash was tight and I didn’t know any great VPs of Biz Dev, so between myself and my VPs of Sales, Product and Customer Success, we all jointly managed our key partners. 5/ Moving from CTO-led -> VPE-led dev team. 8/ Specializing the sales team earlier. More here.

Part-Time VPE 269

Part-Time VPE Sales Recruiting Sales Hiring Scale 269

SaaStr

JULY 4, 2022

I thought my sales team would leave quickly. My VP of Sales and the team stayed for 2.5 Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. You may be asked to own new stuff beyond just what your company / app does. You don’t have to work as hard. See previous point. 10+ years later (!).

SaaS Payments 227

SaaS Payments Payment Solutions Payments New CTO 227

SaaStr

MAY 22, 2023

And we’ll have a ton more Braindates and Workshops still to come last minute to sign-up for!

VP of Engineering 217

VP of Engineering CTO Coach New CTO CTO 217

SaaStr

JUNE 18, 2022

Bonney Pelley, SVP, Strategy + Operations @ New Relic. Patricia Hanna, VP Americas Sales Ops @ Confluent. Shradha Kothari, Chief of Staff, SVP & GM North America Sales @ Twilio. Elias Torres, CTO @ Drift. Bonney Pelley, SVP, Strategy + Operations @ New Relic. Patricia Hanna, VP Americas Sales Ops @ Confluent.

CTO 213

CTO Scale New CTO AWS 213

SaaStr

MAY 3, 2022

Bonney Pelley, SVP, Strategy + Operations @ New Relic. Patricia Hanna, VP Americas Sales Ops @ Confluent. Shradha Kothari, Chief of Staff, SVP & GM North America Sales @ Twilio. Elias Torres, CTO @ Drift. Josh Reeves, CEO & Co-Founder @ Gusto. Avlok K, CEO @ AngelList. Farrah B, VP Business Operations @ Cribl.

New CTO 188

New CTO Scale CTO AWS 188

SaaStr

JANUARY 22, 2021

Ciara Peter (Gainsight VP of Product & Design) and Mickey Alon (CTO & Founder of Gainsight PX) share their practical tips for product leaders looking to achieve business growth. Every year, millions of new products are created and launched. What does it mean to make your product the star in your SaaS growth strategy?

Scale 268

Scale New CTO CTO Acquisition 268

SaaStr

OCTOBER 2, 2023

With the overall trend of budget scrutiny and more oversight on spend, it may come as no surprise that the data shows that most folks who came as a team brought their: CFO CCO CTO and CRO in that order of popularity.

Trends 227

Trends New CTO CTO Data 227

SaaStr

MAY 3, 2021

A new edition, new services, an outbound sales team, an account management / upsell team. Something new to boost your ACV and TCV. Double your pricing for new customer, on the largest deals. But even if you’ve hired the world’s best VP of Sales … you can’t opt out of sales entirely.

Part-Time VPE 273

Part-Time VPE Sales Hiring Sales Recruiting Outsourcing Services 273

SaaStr

DECEMBER 4, 2020

Not launching 3 Truly Game-Changing Features doesn’t mean you didn’t ship any new code or features. That opens up entirely new segments of the market. A Truly Game-Changing Feature is something: That makes your customers’ and prospects’ jaws drop. That materially increases close rates.

New CTO 216

New CTO CTO Engineering Investment 216

SaaStr

JANUARY 12, 2022

. “That it was much easier to do more in order to keep that customer than to get a new “top” customer. We all know this, but we forget about it, especially when the Hot New Deal and the sales team’s wants and needs consumes all of management’s resources. Did we prioritize the roadmap right?

CTO Hire 283

CTO Hire Sales Hiring New CTO CTO 283

SaaStr

FEBRUARY 25, 2020

Just like filing your income tax returns or hanging that state-mandated safety poster up in your break room, sales tax is a back-office pain point, not a profit center. . That makes sales tax compliance easy to ignore… until it becomes a problem. . Why is sales tax such a pain for SaaS companies? There are a few reasons.

Merchant Services 172

Merchant Services Scale Technical Review Sales Hiring 172

SaaStr

FEBRUARY 18, 2020

What makes a bad CTO? Is SaaS Sales really that lucrative? As the CEO of a startup, what should I tell my employees who keep asking for raises after they realized we just raised a new round of funding? (74k views). What were the signs you missed before you lost a major customer? (A A classic ) (72k views). 52k views).

Venture Capital 220

Venture Capital New CTO CTO Startup 220

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. Bottom-up sales. You have the opportunity to upsell new features and capabilities to them.

Underperforming Technical Team 184

Underperforming Technical Team Outsourced Development Development Part-Time VPE 184

SaaStr

SEPTEMBER 17, 2020

There was also a highly efficient inbound sales model. In fact, there is currently no field sales organization! If the PLG strategy is implemented well with a quick time to value, the cost of acquiring new customers and upselling the customers provides for a very efficient business model.”.

New CTO 208

New CTO CTO Benchmarks Consulting 208

SaaStr

NOVEMBER 29, 2020

But I forced us to hire him, over my CTO’s strong objection and my VPE’s grudging acknowledgment we had no choice. You have to try new things. Bob is a great VP of Marketing or Sales at Box or Salesforce or Netsuite or wherever. In my first start-up, there was one engineer we had no choice about.

Part-Time VPE 273

Part-Time VPE Sales Hiring CTO Hire Scale 273

SaaStr

NOVEMBER 11, 2022

They have service and all this, but the second cloud for them was sales. They wanted to sell the Amplitude product, I forget, to sales or somebody else, and that was their mistake. Jason Lemkin: I think I noticed a pattern, and I wrote it up a couple of years ago and refreshed it, and then I’ll add a new anecdote.

Outsourcing Services 192

Outsourcing Services Banking CTO Hire New CTO 192

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. For example, a startup might not need a sales manager or a fully-fledged sales team in its early days, but a UX designer is an absolute necessity. Average salary: $95,566/yr. Average salary: $46,035/yr.

Sales Hiring 93

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 93

Hitenism

NOVEMBER 7, 2016

In a Quora thread , Ian McAllister, Director of Airbnb and former GM of Amazon describes the process: “ For new initiatives a product manager typically starts by writing an internal press release announcing the finished product. Rewrite the blog post until you have something you’d be happy publishing.

AWS 189

AWS New CTO Scale CTO 189

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right?

New CTO 257

New CTO Scale Sales Hiring AWS 257

SaaStr

SEPTEMBER 26, 2019

Building a sales team that can go from $0-$50M (Video + Transcript). Gaetan Gachet | SVP of Sales @Algolia. It’s an honor to be here with this mythical creature, this sales leader that goes from zero to 50 million in the same job. He has a whole French sales team and office that only speaks English in Paris.

Scale 136

Scale Sales Hiring Sales Recruiting Technical Advisors 136

Tom Tunguz

MAY 7, 2014

Instead I’ve written a blog post about the nine favorite books I’ve read over the last five years have helped me understand startups and the processes that make them successful. Unlike most business stories which are penned from the point of view of the CEO, this one is written by the CTO/founder, David Hitz.

Underperforming Technical Team 154

Underperforming Technical Team New CTO CTO Government 154

Chart Mogul

MARCH 5, 2019

She has been working in the e-commerce industry for over 5 years and occasionally writes about it on the Justuno blog. As sales increase, customer segments become increasingly apparent and merchants must understand their customers to scale effectively. Thanks for the e-commerce insights, Jenna! right in your welcome pop-up?

Merchant Services 73

Merchant Services Scale New CTO CTO 73

OPEXEngine

AUGUST 23, 2022

Advances in automation and new engineering techniques are enabling faster development cycles, raising expectations for ROI from the R&D function. A view of new revenue for every R&D dollar invested further reinforced the correlation of R&D investment to growth. . Source: 2022 OPEXEngine BenchmarkEngine™. Financial KPIs.

Outsourcing Services 59

Outsourcing Services Technical Review CTO Coach Software Review 59

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

Unbounce

MAY 19, 2020

Productivity-related SaaS companies like Slack, Zoom, and Trello are seeing sales boosts because their business is crucial for work-from-home environments. You’ll also want to create the resource itself, whether that’s a blog post, web page, or landing page. Some could end up closing their doors for good. It doesn’t hurt to ask!

New CTO 145

New CTO Branding CTO Social Media 145

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. You’re not building a product or getting any new customers. Let’s jump right into the questions.

Scale 247

Scale Sales Hiring AI Sales Recruiting 247

SaaStock

MARCH 29, 2019

Which is why you should sign up for the 2 for 1 Insider Sale and get two people for the price of one. Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Separate Sales, Marketing, R&D, Accounting/Finance organizations were headed by a senior executive. The CRO leads Sales, Marketing, and Operations, plus often Customer Success.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69