FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Set up a demo or try it out for yourself. 5 Tips for Making the SaaS Transition Easier 1.

SaaS Payments 158

SaaS Payments Payments Merchant Services Payment Solutions 158

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 147

Payment Services Payment Methods Merchant Services Software Review 147

User Pilot

JANUARY 31, 2022

If you’re a SaaS owner with a multi-platform product, you may be wondering what the difference between in-app notifications and push notifications is. Today we’re going to compare the two so you know which one to use for your in-app marketing goals! What are in-app notifications? Push vs In-app notifications.

Payment Solutions 98

Payment Solutions SaaS Payments Customer Lifetime Value Payment Methods 98

FastSpring

APRIL 1, 2021

Most software companies rely heavily on free trials for customer acquisition. In the following sections, I will give you a few conversion benchmarks and tell you a few ways to solve these challenges. Users can gain full access to the product or service for a limited time period without sharing any payment information upfront.

Payment Solutions 138

Payment Solutions SaaS Payments Payment Methods Strategy 138

Baremetrics

NOVEMBER 2, 2021

The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. To get the most out of the time and money invested into their apps, Shopify App Developers need to track the core metrics of their industry. Use Baremetrics to calculate business metrics for Shopify Apps 6.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

User Pilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

User Pilot

APRIL 20, 2022

Three factors decide the free trial to paid user conversion benchmark– the type of trial, the product complexity, and the audience. Keep in-app upgrade prompts contextual if you must upsell free users. Get a Userpilot Demo and see how. What is Freemium to Premium Conversion Rate Benchmark? Turn insights into action!

SaaS Payments 98

SaaS Payments Payment Solutions SaaS Benchmarks 98

User Pilot

OCTOBER 15, 2023

TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. Use benchmarks to monitor your performance to see how well each stage converts. The journey in SaaS encompasses numerous ‘micro-conversions’—pivotal actions a user undertakes from signup to final payment.

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

Chaotic Flow

OCTOBER 8, 2013

Unfortunately, software companies have a bad habit of thinking about product in isolation from the rest of the marketing mix. From a SaaS customer’s point of view, there is little distinction between your SaaS product, website, mobile app, support, service and community. What are the boundaries of your SaaS product?

SaaS Payments 200

SaaS Payments Payment Methods Payments Scale 200

User Pilot

JANUARY 11, 2024

As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. TL;DR FinTech onboarding involves welcoming new users to your FinTech app and helping them get started with it. Book a demo today to learn more! What is FinTech onboarding?

Onboarding 105

Onboarding Payment Services Customer Success Payment Solutions 105

Baremetrics

SEPTEMBER 15, 2021

Just check out this demo account here. You can even see your customer segmentation , deeper insights about who your customers are , forecast into the future, and use automated tools to recover failed payments. Go ahead and play with the Baremetrics Demo account ! The settings are found using the steps: Recover ?

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

Baremetrics

OCTOBER 9, 2021

While Stripe is indispensable for the average online business, providing many different tools, reports, and customizations that power online payment processing , when it comes to finding the billing history for Stripe customers, things are needlessly complicated. Stripe is a fully integrated suite of payment products. What is Stripe?

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

FastSpring

JUNE 6, 2024

Xsolla is a merchant of record (MoR) payment provider that serves the video game industry. The platform includes a broad feature set that provides game developers with the infrastructure needed to sell online and accept online payments globally, without having to manage localization, sales tax and VAT, or fraud prevention on their own.

Payment Services 78

Payment Services Merchant Services Payment Methods Payments 78

User Pilot

FEBRUARY 22, 2024

If you’re ready to build a winning customer communication strategy within your product then it’s time to get your free Userpilot demo today! Use in-app messages to improve customer communication. Answer customer concerns with in-app educational materials. Personalize customer communications based on user expectations.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

BetterCloud

SEPTEMBER 26, 2024

Every IT professional knows the feeling: the looming deadline of the fiscal year, and the inevitable question of software renewal. Just like a well-worn car that needs a tune-up, your software systems need regular updates to keep chugging along. What is software license renewal? What is software license renewal?

Payment Solutions 52

Payment Solutions Payment Services Software SaaS Payments 52

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Through emails or in-app messages, early and personalized renewal notifications enhance SaaS renewals and customer relationships. Book a demo now to find out more.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

User Pilot

JANUARY 26, 2023

Implement an in-app knowledge base with self-help resources. Send payment reminders both through email and in-app to prevent involuntary churn. As a win-win solution, create and organize self-help resources in an in-app knowledge base. Implement loyalty programs to encourage referrals and product engagement.

SaaS Payments 98

SaaS Payments Payment Solutions Metrics Payment Methods 98

User Pilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. So you need to find the tool that works for your unique goals and needs.

Payment Solutions 98

Payment Solutions Payment Methods Software Review Payments 98

User Pilot

JANUARY 27, 2023

In contrast, freemium requires no payments whatsoever but offers limited functionality. Demo content allows users to experiment with complex products like analytics tools. Track user behavior data to identify friction and help users reach activation stages with in-app guidance. Book a demo !

SaaS Payments 98

SaaS Payments B2B SaaS Payment Solutions 98

Baremetrics

DECEMBER 18, 2019

Sean Ellis, who ran growth in the early days of Dropbox, LogMeIn, and Eventbrite benchmarked nearly a hundred startups with his customer development survey. We’re firm believers that every SaaS business needs a dunning solution. You also don’t want to do it manually and waste valuable time and money on an unscalable, untimely system.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Sales Hacker

NOVEMBER 15, 2017

Artificial Intelligence (AI) refers to a system of computers, software, machines and processes that simulate certain aspects of human intelligence such as image perception, voice recognition and reasoning. Base Salary refers to an agreed-upon amount of payment an employee received as compensation for work rendered. Cold Email.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

User Pilot

JULY 18, 2023

This article shows you various ways to calculate churn, make sense of the data, and create proactive solutions to retain more customers. Track in-app customer behavior to identify at-risk customers. You will have data sets for analyzing your churn/retention history, which will better position you to make intelligent business decisions.

Churn 98

Churn SaaS Payments Payments Payment Solutions 98

User Pilot

NOVEMBER 28, 2023

Demo bookings. The number of people who are interested in your product or service enough to schedule a demo. Since you need a reliable platform to track any relevant data, why not book a Userpilot demo to see how you can keep track of your GTM strategy performance? Website traffic. What is a go-to-market strategy? CAC formula.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

User Pilot

JULY 17, 2025

Send a generic email campaign Trigger an in-app message or guide Wait for them to contact support You’re on the right track to understanding and reducing customer churn. Userpilot can help you understand user sentiment, identify friction points, and build in-app experiences that guide users to value. Under 3% is excellent.

Churn 85

Churn Payment Solutions SaaS Payments Underperforming Technical Team 85

User Pilot

JULY 5, 2023

Offer self-service options to let customers find solutions easily and remain satisfied. Segmenting customers to send targeted in-app messages. Book a Userpilot demo to see how you can utilize them to enhance customer satisfaction. Then you should build the in-app surveys with a user-friendly and intuitive approach.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Methods 98

User Pilot

MARCH 31, 2023

Opt-out free trials require payment information upfront, which can be a turn-off for some customers. Use checklists to prompt users to complete key actions and offer in-app guidance to help them achieve success. Offer live demos during free trials and create engagement loop to keep users hooked. Get a demo now.

Strategy 98

Strategy SaaS Payments Payment Solutions Payment Methods 98

User Pilot

AUGUST 10, 2023

Book a demo now to learn more about our NPS functionalities. Post-purchase or plan upgrades to understand customer expectations NPS surveys triggered after customers make payment will help you identify friction and areas of improvement in your checkout. It’s also perfect for internal benchmarking. an invoicing app.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

User Pilot

OCTOBER 5, 2023

Book the demo to see how! For example, if you position your product as an enterprise solution with a premium price tag, your sales team might have to do a bit more legwork to acquire customers, which increases the acquisition costs. The CAC payback period benchmarks may vary, depending on the product as well as your niche.

SaaS Payments 105

SaaS Payments Customer Lifetime Value Acquisition Payment Solutions 105

User Pilot

APRIL 29, 2024

To get started with Userpilot today, book a demo call right away. Try Userpilot and Take Your Customer Success to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a SaaS renewal process? A proper SaaS renewal management system tracks user behavior to identify customers at risk of churning.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

User Pilot

MARCH 9, 2023

Proactively reach out to dissatisfied customers with personalized solutions. The most common causes of involuntary churn are payment failure due to inadequate funds or expired cards, failed transactions due to credit card limits, and not flagging payments as recurring ones. Track in-app customer behavior by using feature tags.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Payments Payment Solutions Payment Services 98

User Pilot

FEBRUARY 26, 2024

Looking for an effective in-app messaging tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your in-app messaging needs. Looking for a Better Alternative for In-App Messaging?

Payment Solutions 52

Payment Solutions Software Review Pricing Technical Review 52

Baremetrics

APRIL 27, 2021

If you’re curious about how your churn stacks up with similar companies, our Open Benchmarks show you average churn rates based on average revenue per user. check our live demo! Sign up for a free trial of Baremetrics to see how these tools can help your business.

Payment Methods 98

Payment Methods SaaS Payments Payments Outsourced Development 98

Baremetrics

NOVEMBER 2, 2021

Just check out this demo account here. Connect Baremetrics to your payment processor, including Shopify and Stripe, and start seeing all of your revenue in a crystal-clear dashboard. All your need to do is divide your MRR by the number of users of your app to get your ARPU: ARPU = MRR/Total Number of Customers 3.

Customer Lifetime Value 98

Customer Lifetime Value Payment Services Payments SaaS Payments 98

Baremetrics

JULY 30, 2021

Within their platform, users can manage various aspects of their online customers such as subscription, recurring billing, invoicing, payments, accounting, taxes, and more. By integrating directly with your payment gateway, such as Stripe, Baremetrics pulls information about your customers and their behaviour into a crystal-clear dashboard.

Systems Review 52

Systems Review Technical Review Payment Features Payments 52

All that Saas

MAY 1, 2021

Influencer marketing platforms are a great solution to engage with your audience in the right way. With a handful number of useful tools, the software helps you connect with the right influencers for your brand. The software not only helps promote your brand locally but also on an international level. dollars in 2018.

Payments 52

Payments Payment Methods Payment Solutions Payment Services 52