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With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.
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Microsoft offers enterprise solutions, productivity suites, and cloud services for both B2B and B2C sectors, emphasizing innovation and efficiency. Oracle ERP provides advanced financial and supply chain optimization, and human resources management for large enterprises in both B2B and B2C sectors.
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Even KONE elevators have found customers to be more demanding at every level wanting real time information and B2C type customer service. The KONE CX program was expanded to the entire company not just one section, they expanded it to R&D, sales, marketing and finance. Commercial clients give feedback through sales and partners.
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