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Run Less Software

Intercom, Inc.

by Rich Archbold, Senior Director of Engineering at Intercom. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. When I say “execute”, I don’t simply mean the engineering challenges of building something. The same is true in software.

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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

In engineering, you want to move fast, ship often and solve real customer problems. It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Rich: Today I’m the Senior Director for Foundations Engineering at Intercom.

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Best Examples of AI in Marketing: Tools & Best Practices

User Pilot

Amazon grants its AWS customers access to its recommendation engine to help them personalize their user experience. More importantly, you can customize the engine as much as you desire. Amazon Personalize brings Amazon’s ML technology to its users. Okay, Google!

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

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How do you know DevOps is working?

CloudGeometry

It goes beyond just engineering culture and draining the backlog using harmonious collaboration. The quality of collaboration in software development is measured by a direct line of sight into the customer experience, but there’s more to it than feature agility. Yet I believe there’s a new, more significant challenge ahead.

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

Given that engineering is a core competence in software development, it should come as no surprise that there are plenty of ways to measure. Combining SaaS tenant identity with the activities and features in your SaaS user model creates the necessary conditions for your SaaS measurements to deliver value.

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Growth Engineer Job Description Cheatsheet

Sylvia Ng

Putting together a job description for a Growth Engineer? The below tidbits are taken from 30+ job descriptions for Growth Engineers, all from tech companies such as Asana, Airbnb, AdRoll, Cybercoders, Mircosoft, UXPin, and Zenefits, to name a few. What do all these job descriptions tell us about growth engineering? Innovative.