Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

NOVEMBER 18, 2020

Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Collaborating with the sales, partnerships, and marketing team to develop a regular stream of multi-channel engagement programs to drive product adoption, retention, and customer advocacy.

Merchant Services 10

Merchant Services Technical Advisors Customer Success Payment Services 10

SaaStr

AUGUST 8, 2023

The team is typically highly cross-functional, working together with sales, product, engineering, and marketing, and the goal is to help the other teams make better decisions through data and financial modeling. In 2014, storage had historically been Dropbox’s most significant cost driver, with hundreds of millions of dollars spent on AWS.

Scale 190

Scale Finance Outsourcing Services Sales Recruiting 190

SmartKarrot

JULY 27, 2021

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Turn/River Capital As a Head of Customer Success, you will work with the leadership teams at 2 to 3 of the Turn/River portfolio companies to develop and implement retention and growth strategies and build operational best practices.

Development Team Review 10

Development Team Review Technical Review Customer Success Systems Review 10

SaaStr

SEPTEMBER 12, 2019

Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more. As organizations engage more deeply with Slack, they often upgrade to paid plans via our website. Atlassian famously does not have a sales team. Product led growth. Zoom IPO has been incredible. I love Expensify.

Investment 101

Investment Underperforming Technical Team Sales Hiring Software Review 101

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%. Loving our podcast content?

Sales Hiring 205

Sales Hiring Scale Technical Review Outsourcing Services 205

Sales Hacker

OCTOBER 6, 2023

Get your leadership team together, re-evaluate each juncture in your GTM process from customer discovery to upsell, and re-imagine a better way to engage your customers using these new advancements in AI. “Map “A few years ago, each of your teams would have run out to buy the latest AI point solution because of FOMO.

Artificial Intelligence 91

Artificial Intelligence AI Generative AI Blockchain 91

Sylvia Ng

FEBRUARY 17, 2016

Experience with successfully gaining consumer engagement. Experience in any of the following: Email marketing, content marketing, PR, affiliates, partnerships, sales, SEO. Work across the stack: mostly Python/Flask, PostgreSQL, JavaScript (React/JQuery/Backbone) and working with AWS. JOB REQUIREMENTS – GENERAL EXPERIENCE.

Engineering 74

Engineering Growth Hacking Scale Social Media 74

Sales Hacker

SEPTEMBER 14, 2021

In this episode of the Sales Hacker Podcast, we have Amy Frampton , Head of Marketing at BambooHR and 15-year marketing veteran. Join us for a hilarious conversation about what’s changed in marketing lately, brushing shoulders with Marshawn Lynch, poaching SDRs and AEs from sales, and tips for employer branding. powered by Sounder.

Sales Recruiting 79

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 79

SaaStr

MAY 14, 2019

Mikkel : Well again, the public cloud, AWS, was the dominant leader. We are seeing platform shifts from how they traditionally run their infrastructure and services and business to seeing them run that stuff on AWS. If it’s not engaging and super easy they aren’t going to use it. Mikkel : So that is our big bent.

Cloud 201

Cloud Sales Recruiting Scale AWS 201

Sales Hacker

JANUARY 25, 2019

That wonderful time of the year where the sales thermometer resets to zero and your sales team pounds the pavement to deliver 150% over last year’s quota! Or, your SKO can be a colossal waste of time and money that will leave your sales reps questioning your leadership. That’s up to you. Sound familiar?

Sales Hiring 63

Sales Hiring Sales AWS Leadership 63

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Sales enablement is easy: all you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, and do all of this with less time. Welcome to the Sales Hacker podcast. We’re on iTunes.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

ChurnZero

SEPTEMBER 30, 2021

It is an opportunity for you to engage with the client in a way that they want to engage with your product, and that’s more self-service. For example, I think of AWS. If you put the CS Operations under the Chief Operating Officer, they can scale across with Sales. The Sales team wants something done in Salesforce.

Customer Success 52

Customer Success Scale Sales Hiring Revenue 52

FastSpring

DECEMBER 21, 2020

In about 2002, I got into more of a leadership position for satellite offices of larger companies. When we were trying to sell a service, we wanted a tool that would replace proposals and create a faster buying process that would initiate engagement when displaying our pricing. But I do enjoy running an awful lot.

Technical Review 78

Technical Review Development Team Review Software Review AWS 78

SaaStr

DECEMBER 13, 2019

And what that has resulted in is that you have CIOs and their leadership teams are basically involved in architecting systems across the company and what those basically mean. You spoke there about the challenges of the sales themselves, which absolutely they are. Does that really make a difference? What would you advise?

Technical Advisors 170

Technical Advisors Scale Technical Review Payment Solutions 170

Sales Hacker

OCTOBER 8, 2018

This week on the Sales Hacker podcast, we speak with Chris Degnan , Chief Revenue Officer of Snowflake Computing, one of the fastest growing SaaS platforms in the world. Chris walks us through his habits, his principles, and his system for enterprise sales. Staffing a team of field sales, inside sales, and sales engineers in lockstep.

Scale 65

Scale Sales Hiring Sales Recruiting CTO Hire 65

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. They started in the point of sale market, and then as the company scaled, they rolled out new value props and modules for payroll, or Toast capital, or ways to manage your employee base. This is really founder-led sales. It is staggering.

Sales Hiring 167

Sales Hiring Scale Payments Cloud 167

SaaStr

OCTOBER 16, 2020

When engaging with bottoms up sales models, where does Paul identify the tipping points of going from bottoms up to top down? * But they have much less mental energy than they’ve ever had to actually engage in those changes that they’re considering. What does really effective product marketing mean to Paul?

CTO Coach 180

CTO Coach Sales Hiring Software Review CTO Hire 180

Outseta

MAY 8, 2020

The world of technology start-ups has been good to me—it’s provided for my family, it’s given me a wonderful amount of freedom to live my best life outside of work, and it’s been intellectually engaging and challenging throughout. There’s an awful lot of nuance here and the devil is in the details.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

Sales Hacker

NOVEMBER 10, 2020

Subscribe to the Sales Hacker Podcast. If RFPs are slowing down your sales team, you need to check out Loopio. Outreach revolutionizes customer engagement by moving away from siloed conversations to a streamlined and customer-centric journey, leveraging the next generation of artificial intelligence. We’re on iTunes.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Those on the front lines know that more competition means greater saturation of traditional marketing and sales channels, increasing customer acquisition costs (CAC).

Scale 70

Scale Startup Technical Review Software Review 70

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. Sameer Dhokalia: It turns out if you do ask those two basic questions of 100 people in your business, you will learn an awful lot about what needs to be focused on. And that was an important shift, I think, for our leadership team.

Scale 137

Scale Acquisition Scaling Sales Hiring 137

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Those on the front lines know that more competition means greater saturation of traditional marketing and sales channels, increasing customer acquisition costs (CAC).

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Those on the front lines know that more competition means greater saturation of traditional marketing and sales channels, increasing customer acquisition costs (CAC).

Scale 40

Scale Startup Technical Review Software Review 40

SaaStr

JULY 29, 2020

And I remember like AWS was growing really quickly. And at the time there was a big debate of, “Will big companies ever really use AWS?” And at the end of the day, that’s a leadership decision from founders of saying, “What kind of place do we want this to be for people to work?” As a team together.

Sales Hiring 185

Sales Hiring Outsourcing Services Scale Sales Recruiting 185

SaaStr

MARCH 31, 2024

” “I hated Katie at that company meeting, it was awful.” Along with our marketing software, along with our sales software. Katie Burke: I mean it’s really hard, and the reality is it needs to be someone that your leadership team respects, listens to, and responds to. And I sort of understand that.

Part-Time CTO 274

Part-Time CTO CTO Hire CTO Coach CTO 274

SaaStr

OCTOBER 25, 2019

276: Liat Bycel is VP of Customer Engagement @ Airtable, the startup that works like a spreadsheet but gives you the power to organise anything. Finally before Twitter, Liat was VP of Sales @ Revolution Prep where she led and managed 7 offices. Why does Liat reject the notion of “hands off leadership?”. Product roadmap?

Sales Hiring 114

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 114

SaaStr

JULY 10, 2020

I’ve held a bunch of technology leadership roles in startups, in rocket ships and turnarounds, including about 10 years at Google, and just over three years leading efforts at Evernote. So over the course of those 20 or so odd years in technology leadership roles. The second is the engagement level of that cohort.

Scale 203

Scale Sales Hiring Pricing Sales Recruiting 203

SaaStr

MAY 21, 2019

78 times in the AWS … ADABAS was referenced in the Amazon press release and earnings announcement. Remember to always buffer for contingencies, keep in mind that product launches are always late, competition can always increase which may drive press commoditization, or might just cost you more sales and marketing to compete.

Cloud 171

Cloud Scale Finance Retention 171