Intercom, Inc.

APRIL 22, 2021

If you’re a senior engineer and want to further your career, what skills should you develop? Moving forward in your career, avoid the trap of doing work that feels high-impact, but it’s actually not , or work that makes you look good at the expense of the project and the team. How do people move into staff engineering roles?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Audacix

JULY 28, 2022

Application security is seldom considered during the ideation phase of web application development - unless the development team has previously been hacked and survived to tell the tale. The most secure web applications use best practice security features throughout the software development lifecycle. Not really.

Cybersecurity 52

Cybersecurity Underperforming Technical Team AWS Scale 52

SaaStr

NOVEMBER 7, 2023

Within the next 12 months, Adam Seligman, VP of Generative Builders at AWS, believes there will be an inversion of SaaS. It’s expensive and time-consuming to build software. 2 It’s expensive and time-consuming to build software. The good news is you have a big backlog, and the bad news is you have a big backlog.

Generative AI 239

Generative AI AWS AI Artificial Intelligence 239

Andreessen Horowitz

APRIL 30, 2024

ABOUT IN THE VAULT “In the Vault” is a new audio podcast series by the a16z Fintech team, where we sit down with the most influential figures in financial services to explore key trends impacting the industry and the pressing innovations that will shape our future. Now, you don’t have to own all that software.

Payment Solutions 78

Payment Solutions Payments Payment Services SaaS Payments 78

User Pilot

FEBRUARY 21, 2023

TL;DR Heap is a digital insights platform that allows product teams to track user behavior in mobile and web-based applications. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Let's jump right into it!

Software Review 98

Software Review Underperforming Technical Team Technical Review Systems Review 98

ProfitWell

MAY 12, 2020

These stand for software as a service, platform as a service, and infrastructure as a service. Let's take a quick look at what it means to use software, platform, or infrastructure as service. Software as a service (SaaS) is when a provider hosts an application and makes it available to subscribers over the internet.

Cloud 59

Cloud Azure SaaS Underperforming Technical Team 59

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps is really a set of ideas and practices that emphasise a culture and environment where building, testing, and releasing software can happen rapidly, frequently, and more reliably.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? So what we do is we help manufacturing and industrial companies comply with environmental regulations using our software platform. Want to see more content like this?

Underperforming Technical Team 150

Underperforming Technical Team Sales Hiring compliance SMB 150

SaaStr

SEPTEMBER 12, 2019

At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

OpenView Labs

JANUARY 29, 2020

While the data seems to suggest serious benefits, businesses should keep in mind that freemium plans work best once a company has figured out their unit economics. Freemium Model for SaaS – The Good, The Bad, and The In-between. It should get you started on thinking about freemium mechanics in your own software.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. The cloud software industry has changed. Many of these are names that you know, and this is actually the largest we’ve seen in history.

Cloud 100

Cloud Scale AWS Machine Learning 100

Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

SaaStr

JANUARY 28, 2020

And I remember being at that Dreamforce in 2009, which was awful. And some folks would come back and say, “I want to renegotiate because the world has ended,” but enterprise software is budgeted. And we’re not all building the most mission critical software, but our stakeholders don’t want to rip us out.

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

All that Saas

JUNE 22, 2021

It doesn’t matter what the size of the team is, they can do it all, plan projects, conduct meeting, and multi-task. Teams need to collaborate for ideas, execute projects, and increase knowledge to cultivate stellar work. This is why teams and organizations prefer Ayoa because it takes online collaborative whiteboards to a new level.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

Clouded Judgement

SEPTEMBER 19, 2023

Tabular is a compelling data lakehouse solution, meaning it brings data warehouse functionality (SQL semantics + ease of use) to the data lake (cost-efficient and scalable). If you want your data platform to run like those at Netflix, Salesforce, Stripe, AirBNB and many others (i.e. Let's dive in.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

SaaStr

MAY 23, 2019

At Aster Data, which is big data, Granular, AgTech SaaS, Nuxeo content management, Alation data catalogs. Do I have the right team? And just because someone was a right member of the team last year doesn’t mean they’re a right member of the team next year. Do you have the right team for you?

Sales Hiring 116

Sales Hiring Underperforming Technical Team Scale Startup 116

Outseta

AUGUST 23, 2017

You can’t have a top down budget created by an executive team and approved by the board, while also having self managed teams that are empowered to make decisions by sensing and responding to what the market and the business is telling them. The executive team needed this plan to drive alignment. Planning is guessing.

Forecasting 52

Forecasting Scale Underperforming Technical Team Technical Review 52

User Pilot

APRIL 21, 2023

TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance. The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. What is product analysis?

Underperforming Technical Team 98

Underperforming Technical Team SaaS Onboarding Retention 98

FastSpring

FEBRUARY 23, 2023

Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands. Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. Our first brand client in China was Intel.

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

SaaStr

JUNE 1, 2021

There are rules in starting an enterprise software company. In this top-rated session Dharmesh Shah, cofounder and CTO of HubSpot, shares how he and his co-founders broke all of the “rules” and ended up creating an entirely new category of marketing software. A SaaStr Classic!! million in 2013 to $115.9 million in 2014.).

Part-Time VPE 212

Part-Time VPE Technical Cofounder CTO Hire New CTO 212

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. We develop a search API to help any developer to have a very good search in their application. So today we are a distributed team. Of course, behind this product, we have a super strong team.

Scale 123

Scale Scaling CTO Hire Part-Time VPE 123

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Outseta

JANUARY 20, 2020

In this post I’m going to share the most important lessons about growing a SaaS business that I learned at Buildium—collectively, these things had an awful lot to do with the company being valued so highly. I was managing a team of 15 and the company had grown to about 140 employees. We could translate the software into Spanish.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Frontegg

JUNE 17, 2021

As explained in the first part of this series, we clearly saw why Software-as-a-Service (SaaS) is the way to go when it comes to establishing self-serving applications that can be scaled up and developed fast(er). Getting Started with SaaS App Development. Privacy-conscious customers unwilling to share data storage.

ECS (Elastic Container Service) 97

ECS (Elastic Container Service) multi-cloud Kubernetes K8S orchestration (Kubernetes) Scale 97

Sales Hacker

SEPTEMBER 14, 2021

Who sales development should report to (spoiler: it’s marketing). Who should sales development report to? [15:20]. We talk about the history of marketing, who sales development should report to, all of it. Everything is backed up by data pulled from Outreach processes and customer base. powered by Sounder.

Sales Recruiting 81

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 81

OpenView Labs

MAY 5, 2021

Many companies are strategic consumers of open-source software as a means to reduce the burden on their software engineering team to build everything from the ground up. What are some of the benefits of open-sourcing your software? Sometimes, open-sourcing your software can open a floodgate. via GIPHY.

Business 52

Business SMB Scale DevOps as a Service 52

Neil Patel

JANUARY 1, 2021

They made patient data easier to access and track. Most often, you will find EHR software offered as one part of a complete array of tools for managing a practice. Dashboards and data visualization tools help providers understand trends in clinical data. The Different Types of EMR Systems.

Systems Review 143

Systems Review Healthcare Software Review Marketplace as a Service 143

Outseta

MAY 8, 2020

What I’m hoping this post provides is an objective look at the world of technology start-ups—the good, the bad, and the ugly. Best of all, the types of smart people that you run into in tech run the gamut from highly technical software engineers, to massively creative designers and marketers, to analytical data wizzes and finance experts.

Part-Time VPE 102

Part-Time VPE Fractional VPE Sales Hiring Underperforming Technical Team 102

SaaStr

JULY 1, 2020

She manages a huge global team. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Sam will have a lot of interesting perspectives on how he manages his team through these times. Four, people in the sale? Jason Lemkin: None.

Merchant Services 173

Merchant Services Scale Sales Recruiting Sales 173

Sales Hacker

SEPTEMBER 29, 2020

They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks. Keep the promise of sales enablement and keep your team doing what they do best, which is winning. Welcome to the Sales Hacker podcast.

Scale 108

Scale CTO Hire Scaling CTO Coach 108

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. We’ve all seen AWS and what they’ve done with their platform. It is staggering.

Sales Hiring 153

Sales Hiring Scale Payments Cloud 153

Frontegg

FEBRUARY 24, 2022

In reality, many devices and computing systems have weak or ineffective authentication, or authentication is not properly configured by administrators, resulting in severe security risks. Secure authentication mechanisms are necessary to enable easy development, prevent accidental data exposure, and protect against cyber attacks.

Strategy 98

Strategy Underperforming Technical Team Application Development Mobile 98

SaaStr

AUGUST 22, 2020

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. Justin Bedecarre: And another really important point that we really believe in is that you have to use data to drive decisions, right? You have to use data on how people are using the space. Jen Nguyen: Yeah.

Sales Recruiting 145

Sales Recruiting Cloud CTO Hire Scale 145

Intercom, Inc.

JANUARY 3, 2020

Despite huge growth and development over the last ten years, there’s also been some disappointments. What about software products that have characterized 2019? Emmet: So my job here is to run the Product Design team here in Dublin and London, and Figma clearly had the biggest impact on our team this year.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. Let’s face it, even the top-notch expense management software can fail your employees if they don’t use it, but it also has to be easy and simple to use. Fyle Review (2022) – Expense Management Software. Enterprise.

Software Review 52

Software Review Systems Review Technical Review Merchant Services 52

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. It’s the leading RFP response software trusted by more than 800 high performing organizations across North America. Prior to that, he led sales teams all over the country, and we’re incredibly excited to have on the show. AJ, welcome to the show.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

OpenView Labs

MAY 20, 2019

That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. Now it’s table stakes.

Scale 70

Scale Startup Technical Review Software Review 70