SaaStr

JANUARY 28, 2020

You can argue all you want about investment, but their cashflow management. And I remember being at that Dreamforce in 2009, which was awful. If something bad happens, you’re going to have to cut your burn, probably. It goes back to that cashflow management. Aaron : And they just have to do it. I mean, literally.

Sales Hiring 210

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 210

Intercom, Inc.

JANUARY 12, 2022

I was the type of person whose job is to work with marketers, product managers, or operations folks to help them make decisions about which products to ship, which audiences to target, or if the business is performing well in certain areas and not well in others. However, we’ve had a great team. That was my first job in tech.

Data 151

Data Airlines AWS Underperforming Technical Team 151

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

All that Saas

JUNE 22, 2021

It doesn’t matter what the size of the team is, they can do it all, plan projects, conduct meeting, and multi-task. Teams need to collaborate for ideas, execute projects, and increase knowledge to cultivate stellar work. This is why teams and organizations prefer Ayoa because it takes online collaborative whiteboards to a new level.

Software Review 52

Software Review Technical Review Systems Review Payment Methods 52

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 157

Underperforming Technical Team Sales Hiring compliance SMB 157

FastSpring

MARCH 10, 2023

In 2006, founded iOSXpert — now the largest partner of the Mac-based CRM and project management software Daylite. And the problem was, I have no clue in software development. So I found a developer made a deal with him and say I will sell it and you will participate if you trust me. And I love always to do to work in a team.

Consulting 78

Consulting Underperforming Technical Team Interviewing Software 78

Intercom, Inc.

OCTOBER 12, 2021

As a support leader, you already know how important it is to take care of your customers – but it’s just as important to take care of your support team. Here’s why human support is so crucial for any customer-centric organization, and how it can have a significant impact on your team, your business, and your customers. Here’s why.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

User Pilot

APRIL 21, 2023

The aim of product analysis is to better understand its strengths and weaknesses, to evaluate how effective it is at satisfying user needs , and to identify areas for improvement. Product analysis benefits teams from across the organization, including your product , marketing , customer success , and UX design colleagues.

Underperforming Technical Team 98

Underperforming Technical Team SaaS Onboarding Retention 98

SmartKarrot

JUNE 30, 2022

From the perspective of customer success, this is quite risky because losing a customer success manager is awfully expensive regardless of your rep-to-client ratio. It is crucial to start by getting to know your new customer success team. Have a consistent compensation model for customer success teams.

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Where do most teams go wrong in implementing the role out of their CS strategy? Does Bridget believe CS teams should be involved in the upsell process? What works? What does not work?

Sales Hiring 200

Sales Hiring Scale Technical Review Outsourcing Services 200

SaaStr

JUNE 15, 2021

Twilio is a cloud communications platform that allows software developers to embed communications into the apps that they’re building. He said, “I feel so bad. Jeff : I felt really bad, because you plan way ahead. For real, why is the developer market bigger today? It’s pretty cool.

Scale 292

Scale Underperforming Technical Team Engineering Wireless 292

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Use your voice, communicate your goals often and don’t lose alone!

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

Sales Hacker

SEPTEMBER 14, 2021

Who sales development should report to (spoiler: it’s marketing). Who should sales development report to? [15:20]. We talk about the history of marketing, who sales development should report to, all of it. See how Outreach runs account-based plays, manages reps, and so much more using their very own sales engagement platform.

Sales Recruiting 81

Sales Recruiting Sales Hiring Marketing Underperforming Technical Team 81

SaaStr

JULY 1, 2020

She manages a huge global team. There’s not that many people that have been the first salesperson in to managing a global footprint at a cloud leader. It has a portion of its revenue that’s very sensitive to the economy and a lot of startups in the customer base, good and bad, right? Four, people in the sale?

Merchant Services 180

Merchant Services Scale Sales Recruiting Sales 180

Frontegg

FEBRUARY 24, 2022

In reality, many devices and computing systems have weak or ineffective authentication, or authentication is not properly configured by administrators, resulting in severe security risks. Secure authentication mechanisms are necessary to enable easy development, prevent accidental data exposure, and protect against cyber attacks.

Strategy 98

Strategy Underperforming Technical Team Application Development Mobile 98

SaaStr

SEPTEMBER 13, 2020

374: ZoomInfo founder and CEO Henry Schuck shares how he built a business from scratch and grew it into one of the most successful IPOs of the 21st century—and what it was really like…the good, the bad, and most of all, the ugly. They’re giving us the connectivity to communicate with our colleagues, friends and family.

Sales Hiring 157

Sales Hiring Scale Payments Cloud 157

FastSpring

FEBRUARY 23, 2023

Since Michael founded the firm in 2004, it has grown to over 30 offices worldwide, and they’ve worked with Intel, AWS, and Salesforce, among many other well-known brands. Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. 00:01:00] Enjoy.

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

SaaStr

AUGUST 22, 2020

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. Justin Bedecarre: And it’s a really inspirational thing to add technology and innovation to the workplace, how you find space, how you manage space, and build the office of the future.

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. There is a problem if you and your business are still relying on paper trails and old-school bookkeeping to manage your expenses. We decided to check out this expense management software and give its readers a detailed Fyle review.

Software Review 52

Software Review Systems Review Technical Review Payment Services 52

Sales Hacker

NOVEMBER 10, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. The platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable, previously, absolutely unthinkable. This episode is brought to you by Loopio.

VP of Engineering 75

VP of Engineering Scale Development Team Review Technical Review 75

Intercom, Inc.

JANUARY 3, 2020

Despite huge growth and development over the last ten years, there’s also been some disappointments. Emmet: So my job here is to run the Product Design team here in Dublin and London, and Figma clearly had the biggest impact on our team this year. If you enjoy our conversation, check out more episodes of our podcast.

Payment Methods 118

Payment Methods Payment Solutions Technical Review Technology 118

SaaStr

AUGUST 20, 2019

We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. We had created an incredible brand with developers, in particular, and created developer love for what we did and the product. ” I didn’t do all those things. I won’t lie.

Scale 137

Scale Acquisition Scaling Sales Hiring 137

SaaStr

JULY 29, 2020

In this talk, Michelle will share how she made her business idea come to life and some lessons learned that can help other entrepreneurs—from solving a real, meaningful problem, to communicating in a crisis, prioritizing when there’s a true lack of resources and more. And I remember like AWS was growing really quickly.

Sales Hiring 172

Sales Hiring Outsourcing Services Scale Sales Recruiting 172

Intercom, Inc.

MARCH 11, 2019

To move quickly towards a mission, the core attributes of product teams –strategy, design and engineering – need to be well aligned. I gave a talk at Building Intercom on alignment as a key quality of a great product team. If you don’t manage to build a great product in that time, it’s game over for you and your company.

Underperforming Technical Team 160

Underperforming Technical Team Engineering Startup AWS 160