User Pilot

FEBRUARY 7, 2023

In-app communication is one of the most effective ways to engage with your users since it allows you to send contextual messages at the perfect moment. In this article, we’re going to dive deep into the types of in-app messaging, five best practices, and four real-world examples from successful SaaS brands.

Communication 97

Communication Onboarding User Experience Retention 97

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. Subscription management platform (optional). A subscription management platform can effectively drive a lot of the pricing model of your product – before we even get to the payment transaction.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

FastSpring

JANUARY 5, 2021

Regardless of your professional motivations, billing and invoicing is a vital part of any successful business. Good billing and invoice software will simplify your life by automatically doing all this math for you. So, your comfort level with billing and invoicing will determine the type of layout and functionality you prefer.

Payment Methods 84

Payment Methods Payment Solutions Payment Services Payments 84

Intercom, Inc.

NOVEMBER 30, 2021

Intercom is an all-in-one Customer Communications Platform that empowers you to build better customer relationships through personalized, messenger-based experiences across the entire customer journey. Proactive notifications: Article Inserter (built by Intercom). Knowledge base: Article Search (built by Intercom).

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Subscription Flow

NOVEMBER 7, 2023

CRM for magazine publishers is a tool that facilitates tracking, grouping, and multichannel customer communication. For example, you can set up workflows that trigger emails, SMS, or social media messages based on your subscribers’ actions, such as signing up, renewing, or reading certain articles.

Payments 59

Payments Payment Services Payment Methods Payment Solutions 59

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. Subscription management platform (optional). A subscription management platform can effectively drive a lot of the pricing model of your product – before we even get to the payment transaction.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Chargebee

DECEMBER 31, 2023

The success of any subscription-based business isn’t dependent solely on your customer acquisition efforts, but rather on the number of customers you retain. Your employees play a vital role in improving retention rates, from communicating value during the sales process to providing first-class customer service.

Retention 98

Retention Churn Acquisition Subscription 98

Chart Mogul

JUNE 9, 2020

The new CSV uploader is a simple and reliable way to import your subscription billing data into ChartMogul. Following the launch of our Subscription Data Platform , we received a lot of positive feedback about the custom data source that allows users to enter their customer and billing data manually or via the API.

Payment Features 98

Payment Features Subscription User Experience Data 98

Stax

NOVEMBER 6, 2023

Request Quote Upgrade Your Legacy Equipment for Mobile Payments The world’s foremost mobile phone manufacturers, Apple and Samsung started to foster the use of mobile payments as early as 2014 and 2015, respectively. For more information, check out some of our comparison articles. Q: What are NFC mobile payments?

Payment Methods 88

Payment Methods Payment Services Mobile Payments Merchant Services 88

User Pilot

OCTOBER 5, 2023

In this article, you will learn: What marketing automation means for growth teams and how it’s different from traditional marketing automation. For example, imagine you have an invoicing software. One way to implement this is to prompt users to add an invoice immediately after they use your tool to add a new client.

Scale 100

Scale Marketing Growth Marketing Payment Features 100

Baremetrics

AUGUST 6, 2021

Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. In this article, we’ll compare Stripe metrics and Stripe reporting to what we offer at Baremetrics. Collections Information Stripe will give you insight into Recovered Revenue and Outstanding Invoices.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

ChurnZero

MARCH 28, 2023

A successful subscription model depends on retention. A few examples include when a customer: Attends a webinar; Uses a product; Calls support; Travels to a user conference; Experiments with a new feature; and Pays an invoice. However, this isn’t scalable. One key to keeping customers is keeping them engaged.

Engagement 52

Engagement Strategy Scale Payment Features 52

ProfitWell

MARCH 12, 2020

The subscription-based economy boom has brought with it more competition than ever before, raising the bar for companies trying to offer recurring products or services to their customers. However, behind the boom lies the rising consumer demand for subscriptions. Payment processing. Customer support. Bookkeeping.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

The Angel VC

APRIL 24, 2015

If everyone in the SaaS world can agree on the same nomenclature, I think that will make communication between founders and investors more efficient and will save all of us some time. MRR Monthly Recurring Revenue (MRR) is, as the name suggests, revenue that you anticipate to recur on a monthly basis.

Payments 193

Payments SaaS Payments Metrics Revenue 193

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing. The tool supports multi-currency billing and electronic invoicing. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

BitPay

JANUARY 17, 2024

Integrate crypto payments: Implement this option across various platforms such as your website, email billing, or physical point-of-sale devices. Once the integration is complete, focus on customer awareness and marketing: Inform customers: Clearly communicate the new payment option to your customers.

Merchant Services 52

Merchant Services Payment Services Payment Methods Payments 52

Chart Mogul

JUNE 9, 2020

The new CSV uploader is a simple and reliable way to import your subscription billing data into ChartMogul. Following the launch of our Subscription Data Platform , we received a lot of positive feedback about the custom data source that allows users to enter their customer and billing data manually or via the API.

Payment Features 52

Payment Features Subscription User Experience Data 52

Totango

SEPTEMBER 6, 2022

For a SaaS company, an excellent QBR strategy can help you ensure you’re providing a product experience that will make customers want to renew their subscription during renewal time. In this article, we’ll cover the essentials of QBRs and how to make them work for your SaaS business. What Makes a Great QBR?

Technical Review 106

Technical Review Software Review Business Scale 106

Buffer Resources

APRIL 10, 2024

Get started for free → How to make money on Instagram Jump to a section: Partner with brands on sponsored content Livestream and earn Badges from fans Offer paid subscriptions Sell your own products and services Take up affiliate marketing Sell digital products Develop and teach a course Join Instagram’s Creator Marketplace 1.

Payments 95

Payments Payment Methods Marketplace as a Service Payment Services 95

Intercom, Inc.

MARCH 7, 2022

Maintain content uptime with articles versioning. You can now create a draft version of a published article and view past versions of an Article with our latest release. The customer below, wanted to ensure that new drafts would also include the Article’s history – and to that, we say yes! Improved webhooks.

Scale 104

Scale Technical Review Customer Support Mobile 104

Stax

MARCH 21, 2024

SaaS services are also used in customer relationship management (CRM), human resources management, analytics, and communication. In this article, we’ll explore the many benefits of SaaS and how to implement SaaS payments. Make sure to implement workflows to handle failed payments and cancellations.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Methods 88

Baremetrics

AUGUST 13, 2021

After all, asynchronous communication can have a serious negative impact on growing companies if not done effectively. This article will discuss ways startups can better manage their remote team’s communication and workflow. Slack is a popular messaging tool that streamlines communications and workflow for teams of all sizes.

Startup 97

Startup Outsourcing Services Management Software Review 97

Totango

JUNE 3, 2022

Link to helpful articles, FAQs, or videos]. As a thank you for completing the survey, you’ll receive an automatic 5% discount the next time you renew your subscription. Renewal reminder emails are vital for SaaS subscription services. Email: Hi, [Customer Name], It’s almost time to renew your subscription!

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

ProfitWell

JULY 27, 2020

However, with safe and secure payment methods such as Stripe and Paypal, it is now just as convenient for manufacturers. Use a subscription-based model: A subscription model generates revenue by charging customers a recurring fee that is processed at regular intervals. Let’s look at the six major keys.

Payment Methods 59

Payment Methods Merchant Services Payment Features Payment Services 59

Chargify

AUGUST 9, 2017

A McKinsey Quarterly article points out, “while the consumer’s adoption of fitness bands and connected household appliances might generate more media buzz, the potential for business usage is much greater.”. Why IoT + Subscription Business Models = Success. It could be sold as a hardware and software product.

B2B 54

B2B Subscription Payment Features VP of Engineering 54

Stax

NOVEMBER 13, 2023

In this article, we’ll dive deeper into the tap-to-pay movement, where it is now, where it’s going, and how businesses can implement tap-to-pay for smooth, future-proof card transactions. This short-range wireless communication technology allows data exchange between devices close to each other, typically within a few centimeters.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

User Pilot

NOVEMBER 29, 2023

In this article, we highlight the job responsibilities of a retention specialist, the skills needed to become one, and the resources these professionals can benefit from. A great retention specialist must have the following skills: Excellent communication and negotiation skills. Measuring KPIs to gauge the success of retention efforts.

Retention 97

Retention Customer Lifetime Value Churn Outsourced Development 97

Baremetrics

OCTOBER 7, 2020

Failed payments are part of running a subscription or SaaS business. It’s normal for credit card payments to get declined. But unless you have dunning management in place, chances are those failed payments are costing you a lot of money. In short, dunning is recovering failed payments from customers.

Payment Services 76

Payment Services Payment Solutions SaaS Payments Payment Methods 76

User Pilot

DECEMBER 19, 2023

In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. This way, you’ll be able to discover pain points , motivations, and communication preferences of each user segment type. User persona example. Check out our webinars.

SaaS Payments 86

SaaS Payments Management Customer Lifetime Value SaaS 86

User Pilot

JULY 20, 2023

In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. You can use subtle banners for this sort of in-app communication.

Churn 88

Churn SaaS Payments Payment Solutions Payments 88

Totango

APRIL 25, 2022

In this article, we’ll look at the mistake of choosing a platform that doesn’t allow you to create inspiring customer journeys. Don’t settle for a customer success platform that only provides limited functionality or requires you to upgrade your subscription to accomplish your goals. Scale Your Journey, Not Your Platform.

Scale 86

Scale Marketplace as a Service Customer Success Communication 86

Totango

JUNE 30, 2021

How much value customers derive during the adoption stage will weigh heavily on their decision to renew or not renew their subscription to your product. Customers with low adoption rates are less likely to renew their subscriptions and more likely to churn. Engage in Informed Customer Communication. Following up.

Onboarding 95

Onboarding Customer Success Subscription Payment Features 95

Totango

AUGUST 16, 2022

Customer retention software automates best practices for maintaining clients, helping you deliver successful outcomes that inspire subscription renewals and repeat business. Customer retention software is an app that promotes SaaS subscription renewals and reduces churn rates. First, we’ll define what customer retention automation is.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

User Pilot

MARCH 20, 2024

This article will go through 13 software monetization solutions to help your software product create great revenue streams and drive product growth. The subscription model offers ongoing access for a fee, ensuring updates and steady income. Userpilot’s subscription packages. Software monetization can be complex to deal with.

Software 59

Software Revenue Strategy Advertising 59

Sales Hacker

JUNE 3, 2021

Doing this helped me secure 10 users into paying $50 to use the platform , and once it was ready, they signed on for a three-month subscription. As marketers, you aim for repeated business, but that is not a given unless your business is membership or subscription-based. Can you use one CRM system for both?

B2C 74

B2C B2B Business Payment Features 74

Subscription Flow

DECEMBER 12, 2023

In this article, we are going to go into details so that the best CRM for B2B SaaS can be found. SaaS companies mostly opt for the subscription business model. When offering subscriptions, it is not just customer acquisition but also the retention rate that contributes to the success of the business.

SaaS Payments 59

SaaS Payments Payment Services Scale Payment Solutions 59

How To Buy Saas

MARCH 14, 2024

It is 2024, and WhatsApp is not just a tool to chat with your friends and family, but with the right techniques, you can use it for effective business communication with your clients and build a relationship with them. WhatsApp Business API is a communication solution for businesses of all sized to reach out to their customers.

Payments 52

Payments Payment Solutions Payment Methods Business 52