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AI Customer Experience: 10 Ways to Implement in Your SaaS

User Pilot

The rise of AI is grabbing headlines across the globe at the moment and the world of customer experience is no less. In this article, we’re going to unpack how AI customer experience can completely transform how people engage with your SaaS. Using AI and machine learning within your SaaS can bring huge benefits.

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14 Zendesk Integrations SaaS Companies Need in 2023

User Pilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? SmileBack is a feedback app designed for helpdesk solutions so you can evaluate your customer support services effectively. As of 21 July 2023, there are 1,503 integrations in the Zendesk marketplace.

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15 Best Intercom Alternatives for SaaS Companies (2023)

User Pilot

If so, you’re in the right place, as this article discusses 15 tools that are excellent alternatives to Intercom and will help you optimize customer service processes and deliver outstanding self-service support. Userpilot is an excellent onboarding tool that enables effective in-app communication and on-demand user support.

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Where to Cultivate Loyalty: Advanced Strategies for Enhancing Customer Engagement and Retention

Blulogix

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

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Product Drive 2023 – How to Build Products Users Love

User Pilot

AI and product management The use of AI in product management isn’t new; small and large companies have been doing it for years. However, there has been an explosion in 2023, and you can’t escape incorporating AI into your processes. Product growth speakers. Product marketing speaker. Why not learn to do it properly?

Scale 105
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The most exciting Latin American SaaS Startups

SaaStock

They start by focusing on the onboarding. Metatext offers a solution to help SaaS entrepreneurs to automate business processes such as customer services, marketing and insights. Digibee enables less technical users to connect systems, services, and apps to deliver new digital products to the market. Founders : Rafael Sandroni.

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Top 10 Best Enterprise CRM solutions for 2021

Sales Hacker

Onboarding: When choosing a new enterprise CRM, look how easy it is to transition from your old solution and what does that onboarding process looks like. An established marketplace is a sign that you’ll have the integrations you need in the future. There’s also their AI CRM assistant: Einstein AI.