User Pilot

AUGUST 31, 2023

It’s a popular tool for e-commerce businesses that focuses on tracking conversion and purchase-related data and leveraging such data for advertising purposes. The tool is still under development, so there are a number of known issues that can cause problems for users. Poor UI that makes it challenging to navigate features.

Software Review 86

Software Review Technical Review Underperforming Technical Team Retention 86

Intercom, Inc.

NOVEMBER 7, 2019

So they created a software that provides control, visibility, and payment methods for corporate finance teams. Instead, focus on fostering a culture of communication and feedback loops between the team. He really fosters innovation and humility as a team player – aspects that were important to me. Nico: Correct.

Scale 162

Scale Payment Methods Payment Solutions Marketing 162

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I And it makes up for a lot of bad product experiences, right?

Scale 130

Scale Sales Payment Methods Merchant Services 130

Totango

MAY 21, 2019

They trust your brand and are more likely to spread word-of-mouth advertising or accept an upsell. Give them support by ensuring customer success teams are only a message or phone call away. Give your team the ability to internally escalate problems to development teams, as well as the information they need to give out correct updates.

Churn 85

Churn Underperforming Technical Team Systems Review Onboarding 85

User Pilot

AUGUST 31, 2023

It’s a popular tool for e-commerce businesses that focuses on tracking conversion and purchase-related data and leveraging such data for advertising purposes. The tool is still under development, so there are a number of known issues that can cause problems for users. Poor UI that makes it challenging to navigate features.

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. This is when the good stuff starts to happen within a subscription business In this post I’m going to share the strategy and steps we followed to reduce our monthly customer churn by over 70%, and explain how we positioned Nudge Coach for efficient, long-term growth.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Chart Mogul

JANUARY 28, 2022

Unexplained networking issues with latency between our machines that DigitalOcean’s support team never cleared out (this was critical for our Postgres read-replicas lag, Redis instances, and HA in general). Team expertise. Data security and compliance. Data security has always been top of mind. Disaster Recovery.

K8S orchestration (Kubernetes) 52

K8S orchestration (Kubernetes) AWS EKS (Elastic Kubernetes Service) GCP(Google Cloud Platform) 52

FastSpring

JANUARY 31, 2023

Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. Flexible subscription management and recurring billing tools.

Payment Services 120

Payment Services Payment Methods Merchant Services Payment Features 120

Intercom, Inc.

NOVEMBER 17, 2021

If we have sent a customer an invoice twice and the billing account is therefore incorrect, and we say, “We regret any inconvenience this may have caused,” well, it’s more than an inconvenience. Liam: And so, to avoid these kinds of mistakes from the get-go, should people go about developing a messaging strategy?

Payment Methods 118

Payment Methods Airlines Branding Communication 118

BetterCloud

AUGUST 16, 2018

Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . Reddit’s recent password breach is a textbook example of why (as Ars Technica put it) “ phone-based 2FA is that bad.” Users are routinely called the weakest link in security. ” Tip #9: Try the Password Alert Chrome extension.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

The Marketing & Growth Hacking Publication

FEBRUARY 11, 2019

Be online While your company is probably already online, it’s important to understand that brands can only survive by just having a website, newsletter and subscriptions. Better to have one solid account than four poor ones. Team up with influencers In the 1940s, actress Betty Furness became a spokeswoman for Westinghouse appliances.

Branding 40

Branding Outsourcing Services Social Media Growth Hacking 40

FastSpring

DECEMBER 8, 2022

Note: FastSpring’s Revenue and Subscription Dashboards quickly show our customers where their revenue is coming from, the average order value or MRR per country, promotions performance per country, and more. You’re advertised In PPC, you’re advertising on social media and maybe even have affiliates.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

ProfitWell

JANUARY 28, 2020

The simplicity of the product eventually led to more competitors developing—although later in the game—and overusing the word “proof” within their companies. For Michael it was clear that subscriptions were going to be a thing, although subscriptions were geared towards B2C and nobody really knew the extent to which B2B would move to SaaS.

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

FastSpring

JANUARY 27, 2022

Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. How Castos upsells subscription tiers. His podcast hosting company uses data analytics that looks at which users are most likely to grow out of their current subscriptions.

Merchant Services 118

Merchant Services Payment Services SaaS Payments Payment Solutions 118

Neil Patel

OCTOBER 13, 2020

94% of marketers who automate say it has improved their company’s performance, according to MDG Advertising. It’s a great way to record your invoices, share posts across social media, or get a text notification if an important client emails you. The problem isn’t just in the amount of time an in-house team has to dedicate to the work.

Outsourcing Services 141

Outsourcing Services Outsourced Development Sales Hiring Technical Review 141

The Marketing & Growth Hacking Publication

FEBRUARY 21, 2019

Forbes predicts that by the end of 2019, mobile advertising will drive as much as 75% of all digital spend. We believe that there’s always room to improve professionally, so we’ve also included resources for Professional development, such as meetups and blogs. smartphones. trillion hours by 2021.

Mobile 40

Mobile Marketing Growth Hacking Technical Review 40

Sales Hacker

AUGUST 18, 2020

He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. We work also with advertising agencies as well, and so it could be a buyer within an ad agency also.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Outseta

SEPTEMBER 11, 2017

The company is focused on “putting the math behind advertising for data-driven, profitable results.” Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. Soren Ryherd: We build profitable customer acquisition programs using paid digital advertising.

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Neil Patel

APRIL 5, 2023

The free option allows one search, then you need a paid subscription. Ahrefs does offer a premium product with tiered subscription packages. Paid subscriptions start from $119.95 There are three subscription tiers: Pro, Guro, and Business. Monthly subscriptions start from $47. Organize your feeds on one platform.

Payment Methods 133

Payment Methods Social Media Payment Services AI Search 133

Baremetrics

AUGUST 23, 2021

You need to have a strategic approach that includes identifying your market fit, developing appropriate positioning and marketing strategies, and measuring performance. Leading SaaS and subscription businesses rely on Baremetrics to track the success of product launches, essential business metrics, and more. Paid advertising 4.

Strategy 104

Strategy Scale Payment Features Software Review 104

User Pilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. In this example, the bar chart compares the number of standard, free, and enterprise invoices created over the last 7 days. A horizontal bar chart comparing invoice creations on Userpilot. A linear scatter plot.

Data 99

Data Scale Payment Features Trends 99

SaaStr

APRIL 30, 2022

So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey. It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Why do developers love SaaS products?

SaaS Payments 235

SaaS Payments Metrics Payment Methods Scale 235

Outseta

JANUARY 20, 2020

I was managing a team of 15 and the company had grown to about 140 employees. They were clearly property management and software development, and as someone that was hired to accelerate Buildium’s growth I immediately saw countless opportunities to grow the company by moving into new markets. We mostly succeeded. I’m proud of all that.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Outseta

MARCH 18, 2019

Wes Bush is a SaaS marketer who has quickly developed a reputation as “the free trial vs. freemium guy.” I know that sounds really weird, but just taking someone else's opinion on what you should do is really a bad framework for deciding what you should do. Wes Bush: The biggest mistake I see people make is talking to other founders.

Payment Methods 40

Payment Methods SaaS Payments Payments Payment Solutions 40

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. Equipped with graphic design and advertising background, Diego Gomes graduated an MBA in project management. She’ll be talking about her approach to sales as a team sport. Talk: Sales is a Team Sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Joyce Johnson.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

AUGUST 19, 2022

And also on the side, doing a strategy of pure, just changing our ICP and fully picking it and making it super narrow and super focused, and having 25% of the team doing that. And 75% of the team continuing business as usual. No one has an engineering team with the time to build anything. Jason Lemkin: Yep. So, thanks.

Scale 211

Scale Sales Hiring Scaling VP of Engineering 211

Baremetrics

JULY 23, 2020

The cheapest subscription was $29 a month - obviously too high. This soft launch already showed me that the demand for this second product was much stronger than the first one: This table shows our customer development until reaching $1,000 MRR. More than half of them decided to switch to a paid subscription after the free trial.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

Full Session

NOVEMBER 6, 2022

Our powerful web analytics solution can significantly help various specialists, including UX researchers, UI designers, product teams, digital marketers, and product managers. With a good range of features and integrations, it’s challenging to know which one is best for your team and project. How to deploy FullSession.

Software Review 52

Software Review Underperforming Technical Team Business Technical Review 52

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation.

Growth Marketing 174

Growth Marketing Scale Marketing Outsourcing Services 174

Baremetrics

NOVEMBER 9, 2021

Develop a Full Marketing Strategy 2. High churn is understandable for newer startups, but it does indicate that a tool may be a poor market fit, have limited demand, or struggle to compete against similar products. Payment processing can cause huge headaches for buyers if the account can’t be transferred. Transferability 2.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

User Pilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. moment)-Click on advertisement campaigns, submit forms to access gated content, receive email nurturing campaigns, view demos, etc. For example: customer testimonials from the sales and customer success teams.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

Sales Hacker

NOVEMBER 16, 2021

Without automation, optimization and growth will suffer, ultimately resulting in poor ROAS. With this in mind, it’s important to identify the best tools to automate lead generation and why your team should invest in them. Google Ads Editor is a free app that allows Google Ads advertisers to make bulk changes to PPC campaigns offline.

Scale 108

Scale Outsourcing Services AI Search Machine Learning 108

Sales Hacker

APRIL 25, 2019

Outsourced Sales Development. Without a sales development team, you can find yourself struggling when it comes to pipeline generation. For SMBs, this is a pivotal decision: Do you hire an in-house sales development team or work with an outbound partner? The Four Costs of In-House Sales Development.

Outsourcing Services 75

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 75

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . Skills for SaaS Sales Team. 6 Essential skills for SaaS inside sales team to boost product’s sales. 3 examples for you).

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

AUGUST 6, 2019

” So we wanted to create essentially … Well, you can probably describe it the easiest way as an anti-SAP of supply chains, something that was easy, simple, free to use, open, and easy to develop for. Third parties are developing apps for our platform. ” This is not an advertisement of Tradeshift.

Payment Solutions 147

Payment Solutions Payments Outsourcing Services SaaS Payments 147

User Pilot

OCTOBER 30, 2023

The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences. It helps product teams onboard new users, creates guides/checklists, and surveys customers to gather valuable feedback. Five team member seats. Language localization.

Onboarding 52

Onboarding Software Review Technical Review Underperforming Technical Team 52